Instructional Designer (Mid-Level)

Articulate 360 Agile
Purpose of Job
We are currently seeking a talented Instructional Designer (Mid-Level) for the following USAA campuses: San Antonio, TX, Plano, TX, Colorado Springs, CO, Phoenix, AZ, Chesapeake, VA, Charlotte, NC or Tampa, FL. A remote work location is also available.

Multiple positions available.

Partners with business leaders and Learning Performance Consultants to gather and validate learning requirements (performance requirements, measures of success, terms and conditions). Performs analyses, designs and develops learning curriculum to improve performance of USAA employees. Assesses the learning outcomes that need to be developed, understands the performance expectations and gaps, and assists in deriving the appropriate learning solution. Works under minimal supervision.

Job Requirements

About USAA
USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply.

Primary Responsibilities:
  • Identifies and manages existing and emerging risks that stem from business activities and the job role.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
  • Follows written risk and compliance policies, standards, and procedures for business activities.
  • Designs and develops interactive facilitator-led and online content that meets the learning needs of the business.
  • Organizes course content to produce curriculum that meets learning needs of the business.
  • Develops and manages timelines and milestones.
  • Collaborates with internal business partners to validate that curriculum solutions align to business priorities and strategy for operational effectiveness.
  • Creates learning objectives, storyboard or design documentation and learning approaches targeted to business goals and requirements
  • Participates in peer-to-peer reviews to ensure consistency, quality, and appropriate use of course content guidelines. Collaborates with 3rd party vendor team to manage and engage third party vendor relationships to provide appropriate learning solutions to specific audiences.
  • Applies understanding of the business, its products, and processes to reshape content for changing needs.
  • Collaborates with Learning Performance Consultants (LPC) to gather information and provide design recommendations.
  • Serves as a mentor to peers and team members; serves as a resource to team members on escalated issues of a routine nature.

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

Minimum Requirements:
  • Bachelor's Degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree (8 years required experience without a degree).
  • 4 years progressive work experience in instructional design to include training industry experience and advanced knowledge of instructional design tools and methodologies.
  • Demonstrated organizational and project management skills. Ability to apply concept solutions to every project.
  • Strong communication skills with demonstrated ability to communicate with all levels of management and staff.
  • Experience with instructional authoring tools (i.e., Articulate Storyline 360) and other learning technologies.

Preferred Experience:
  • Experience in creating multiple Learning modalities.
  • Experience in curating from third-party content providers.
  • Experience working in an Agile environment.
  • Experience working with Financial Institutions.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $66,300.00 - 119,500.00*.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
USAA logo

Location: Multiple - Remote
Employer: USAA

Apply Now