Academic Advisor @ Appalachian State University

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Appalachian State University is hiring an Academic Advisor. The advisor manages a caseload of 350-400 undeclared students, provides academic planning, supports students on academic probation, mentors new advisors, and participates in training and university initiatives while maintaining accurate records and liaising with academic departments and student affairs.

Highlights

Manages advising for approximately 350-400 undeclared undergraduate students.
Provides new student advising during summer, fall, and spring advising periods.
Monitors students on academic probation and meets required students each semester.
Mentors new advisors and attends ongoing professional development and training.
Serves as liaison between University College Academic Advising, academic departments, and a Student Affairs office.
Maintains confidential records of student contacts and meetings.
Utilizes advising and university technology including Banner 9, DegreeWorks, Slate, Docuware, AsULearn/Canvas, and Google software.
Requires a Master's degree with emphasis in student affairs, higher education, or related fields and experience with college students.
Offers a full-time, 12-month position with a salary range of $48,204 to $56,905.
Engages in committees, special projects, and represents advising at university functions.

Academic Advisor Full Description

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Please see Special Instructions for more details.

For a complete application, please apply and submit all below-required documents electronically through Appalachian State University’s Job Board:

Cover Letter
Resume
Upload an (unofficial) copy of graduate transcripts
List a minimum of 3 professional references on the application.

Posting Details

Request to Recruit

Position Title	Academic Advisor
Location	Boone, NC
Faculty Rank	No
Provide Rank
Position Number	099071
Department	University College Academic Advising - 202100

Position Summary Information

Primary Purpose	University College (UC) Academic Advising, the advising point of entry for most first time, degree-seeking undergraduate students at Appalachian State University, is seeking qualified candidates for a full-time, 12 month academic advisor.
Minimum Qualifications	Master’s degree from an accredited institution with an emphasis in student affairs, higher education, or related area. Experience working with students in a college setting and a demonstrated commitment to the educational development of students. Advanced technology skills and experience with the ability to quickly learn technical advising tools including Banner 9 and Self Service, DegreeWorks, Scheduling Systems, Slate, Docuware, AsULearn/Canvas, Google Software. Evidence of excellent verbal and written communication skills as well as outstanding organizational, interpersonal, and problem solving skills. Exhibits energy, enthusiasm, a positive approach to work, attention to detail and accuracy, and a strong work ethic. Ability to establish excellent rapport with leaders, colleagues, students and families. Exhibits a high level of ethics, integrity, confidentiality, and professionalism.
License/Certification Required
Preferred Qualifications	see Minimum Qualifications
Essential Duties and Responsibilities	•Advises and manages a caseload of approximately 350-400 undeclared students on a full-time, 12-month contract. •Serves as a new student advisor during the summer, fall and spring new student advising periods. •Meets with all required students in the caseload at least once during the semester for academic planning. Also, is available to meet with students who have voluntary advising as needed. •Monitors all students in the caseload who are on academic probation. •Serves as a mentor to new advisors after gaining advising experience and skills. •Attends all training events scheduled for advisors as follows: New advisors: complete the Advisor Training Model, apprentice with an experienced, full time advisor, attend monthly training sessions on advising updates and issues, and other training sessions held during the summer and academic year. Continuing advisors: attend training and professional development sessions scheduled for all academic advisors during the summer and academic year as well as the monthly sessions on advising updates and issues. All advisors are expected to stay abreast of university academic policies and procedures, current research and developments in the field of academic advising and to share resources with their colleagues. •Serves as a liaison between University College Academic Advising, assigned academic departments, and one Student Affairs office. •Keeps accurate records of student contacts, documents student visits for accountability purposes, and maintains confidentiality. •Establishes and maintains collegial, respectful relationships with leaders, colleagues, students, parents and families. •Represents University College Academic Advising at various committees and University-related functions, including open houses and Admissions receptions. •Actively participates in all current and new initiatives of University College Academic Advising. •Assists with special projects as deemed appropriate by the University College Academic Advising Leadership team. Evaluation Competencies: Job Knowledge: Advisor demonstrates knowledge and skills necessary to perform effectively and accurately; maintains relevant info, keeps info current and accurate, and communicates it well. Student-Centered Advising Skills: Advisor demonstrates skills that create a positive advising session: listening, flexibility, patience, receptivity, and responsiveness. Advisor is consistently available to meet with students via appointments and on occasion, walk-ins, including students whose advisor (e.g., an off-contract, part-time advisor) is unavailable. Assessment of Student Needs: Advisor accurately assesses students’ skills, needs, goals, concerns and problems, and provides appropriate responses. Adherence to work schedule: Advisor works 40 hours each week, except on holidays, vacation, and sick days. The Advisor maintains a reasonably detailed calendar indicating appointments and UCAA availability and clearly communicates with the supervisor about scheduling, requesting time off, etc. Professional Contributions and Development: Advisor seeks to improve skills and effectiveness as a professional. Advisor presents and participates in meetings and conferences beyond the office and attends appropriate and relevant workshops and professional development opportunities. Interpersonal Skills: Advisor demonstrates ability to collaborate and communicate effectively and respectfully with leaders, colleagues, students, and families. Organizational Skills: Advisor demonstrates ability to maintain records and a filing/retrieval system, and has ready access to resources. Liaison Responsibilities: Advisor is responsible for maintaining contacts outside the department for the purpose of acquiring and disseminating pertinent information to colleagues. Technological skills appropriate for performance of job duties: Uses technology in an appropriate and professional manner and stays current with advising and other university technology (e.g., Banner 9 and Self Service, DegreeWorks, Scheduling Systems, Slate, Docuware, AsULearn/Canvas, Google Software). Additional Responsibilities/ Leadership Roles/Special Projects: Advisor participates in or initiates additional responsibilities and special projects (ex. committees, task forces).
Type of Position	Full Time Position
Staff/Non-Faculty	Staff/Non-Faculty
VISA Sponsorship?	VISA sponsorship is not available for this position. All candidates must be eligible to work and live in the U.S.
Appointment Type	1.0
Work Schedule/Hours	Mon-Fri, 8:00-5:00
Number of Hours Per Week	40
Number of Months Per Year	12
Mandatory Staff	No
Suggested Salary Range	$48,204-$56,905
Physical Demands of Position	To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Posting Details Information

Posting Date	04/24/2026
Closing Date	05/17/2026
Open Until Filled	No
Evaluation of Applications Begins	05/08/2026
Proposed Date of Hire	06/01/2026
Special Instructions to Applicants	For a complete application, please apply and submit all below-required documents electronically through Appalachian State University’s Job Board: Cover Letter Resume Upload an (unofficial) copy of graduate transcripts List a minimum of 3 professional references on the application.
Search Chair Name	Laura Newmark
Search Chair Email	newmarkle@appstate.edu
Quick Link	https://appstate.peopleadmin.com/postings/53994
Posting Number	201501765P

Supplemental Questions

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Applicant Documents

Required Documents

Resume
Cover Letter / Letter of Interest
List of References with Contact Information
Transcript-Graduate (Unofficial) - No Password Protected Documents

Optional Documents

Why Work for AppState?

University of North Carolina System Employment
Careers with the State of North Carolina

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Original Job Description