Working Title:Academic Advisor, College of Business Advising and Support Center
State Role Title: N/A
Position Type: Administrative & Professional (Non-teaching Faculty)
Position Status: Full-Time
FLSA Status: Exempt: Not Eligible for Overtime
College/Division: College of Business
Department:100674 - COB-Differential Tuition
Pay Rate: Commensurate with Experience
Specify Range or Amount:
Is this a JMU only position? No
Is this a grant-funded position? No
Is this a Conflict of Interest designated position? No
Beginning Review Date: 07/11/2025
About JMU:
Mission
We are a community committed to preparing students to be educated and enlightened citizens who lead productive and meaningful lives.
Vision
To be the national model for the engaged university: engaged with ideas and the world.
Who We Are
Located in the heart of Virginia’s beautiful Shenandoah Valley, the city of Harrisonburg is approximately 120 miles from Washington, D.C. and Richmond, VA. With a population of just over 53,000, Harrisonburg is one of the most diverse communities in the Commonwealth of Virginia. JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and inclusive environment for students, faculty and staff. The student body includes approximately 20,000 undergraduate and 1,900 graduate students, with over 1,000 full-time instructional faculty.
JMU offers thriving programs in the liberal arts, science and technology, and professional disciplines at the undergraduate, master’s and doctoral levels. The university is committed to expanding diversity, fostering equity and inclusion, and supporting superlative teaching and scholarship. JMU has achieved national recognition for the high quality of its academic programs, focus on maintaining strong student/faculty interaction, and innovative faculty research.
General Information:
The College of Business (CoB) welcomes applicants for the position of Academic Advisor. The professional staff of the CoB Advising and Support Center (ASC) provides advice and support to 4,500+ undergraduate business majors and minors. The ASC’s mission is to encourage student growth by providing quality advising and programming designed to empower students in making informed decisions leading to achievement of academic and professional goals. The ASC regularly meets with students one-on-one and in group settings to discuss course selection, develop individualized academic plans to ensure timely completion of graduation requirements, and recommend success strategies. The ASC meets with declared and prospective students, monitors student progression, coordinates the college’s formal acceptance process, assists departments with enrollment management, and communicates with various stakeholders. The position is a 12-month Administrative and Professional Faculty appointment beginning on or around August 1, 2025.
Duties and Responsibilities:
• Advise students on academic policies and degree requirements
• Work with students to identify academic goals and develop academic plans
• Monitor progress of student caseload
• Collaborate with colleagues
• Communicate with students through multiple channels
• Represent the ASC and/or CoB at various events
• Facilitate strengths-based coaching conversations with students
• Engage students in experiential learning opportunities
• Assist students with major and/or career transitions
• Refer students to specialized resources
• Maintain confidential student records
• Teach first-year seminar
• Alert director and/or department head of special situations
• Assist with collection and evaluation of data to inform practices
• Embody technology to assist and enhance responsibilities
• Participate in professional development opportunities
Qualifications:
Required:
• Master’s degree
• Prior advising experience
• Excellent interpersonal skills and ability to relate meaningfully with undergraduates
• Excellent communication skills, including writing, oral and listening
• Strong attention to detail with appreciation for center’s vision
• Superb critical thinking, problem solving and judgement skills
• Willingness to work independently as well as collaboratively
• Outstanding organizational skills
Preferred:
• Master’s in related field (counseling, education, college student personnel, etc.)
• Advising experience in higher education
• Interest in professional development
• Exceptional work ethic
• Comfort with technology and multiple information systems
• Teaching experience
Additional Posting Information:
Candidates must complete the online application and upload the following documents:
• Cover letter
• Resume
The names and contact information for three references will be requested as part of the application.
Interested parties may contact Doreen Liccione, Search Chair, by email at licciodl@jmu.edu.
Conditions of Employment:
Employment is contingent upon the successful completion of a criminal background check.
E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.
EEO Statement:
James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.
We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.
Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.
Reasonable Accommodation:
If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.