Academic Advisor (part-time/temporary)

🇺🇸 Lowell, MA 🕑 Part-Time 💰 TBD 💻 Academic Advising 🗓️ January 10th, 2026

Salesforce CRM

Edtech.com's Summary

UMass Lowell is hiring a part-time, temporary Academic Advisor. The role involves providing academic advising on program requirements, registration, policies, and student success strategies, managing outreach for students needing extra support, collaborating on retention initiatives, and maintaining student records using Salesforce CRM.

Highlights

Advise students on academic programs, registration, policies, graduation, and career options.
Manage outreach to students on academic alerts, warnings, and readmission.
Collaborate on student retention efforts and conduct academic success workshops.
Coordinate with campus offices like Career Services and Admissions to resolve student barriers.
Maintain and update student records in Salesforce CRM regularly.
Requires a Bachelor's degree and experience in higher education or a similar field.
Preferred knowledge of Student Information Systems (SIS) and Salesforce CRM.
Experience with academic support and student success practices is necessary.
This is a part-time, temporary, non-benefited position.
Position supports UMass Lowell students across multiple campuses and academic units.

Academic Advisor (part-time/temporary) Full Description

General Summary of Position:

General academic advising for students on program and general education requirements; registration matters; departmental, college, and university policies and procedures; academic success strategies; financial literacy; graduation requirements; and career options.
Manage, advise, and provide outreach to students with academic alerts, on academic warning, students readmitting to the university, and others that may require added support and contact throughout the semester.
Collaborate on student retention initiatives, conduct re-enrollment outreach, and deliver academic success skills presentations and workshops.
Collaborate with the Solution Center, Career Services, Registrar's Offices, Admissions, and other campus offices to resolve barriers to success and ensure students receive timely information, support, and guidance.
Routinely maintain and update undergraduate student records online via Salesforce CRM.

Minimum Qualifications (Required):

Bachelor's Degree with experience in higher education or similar field.
Working knowledge of Student Information Systems (SIS) and Salesforce CRM preferred.
Working knowledge of academic support and student success practices.

Special Instructions to Applicants:Â Â

Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applicants is received.

This is a part-time, temporary, non-unit, non-benefited position.Â Â

Please include a resume and cover letter with your application.Â Â Names and contact information of three references will be required during the application process.

Original Job Description