Edtech.com's Summary

College of Charleston is hiring an Academic Applications Administrator. This role serves as the primary technical expert for the enterprise systems and integrations that support teaching and learning, with a focus on Learning Management System administration. The administrator also provides operational support to faculty and students and keeps academic applications aligned with the university's IT standards.

Highlights

Manage and support the Learning Management System and its integrations
Ensure academic applications align with institutional architecture and infrastructure standards
Test system content against WCAG 2.1 accessibility guidelines
Integrate third-party tools into the LMS via APIs
Troubleshoot formatting and embed web components using HTML, CSS, and JavaScript
Provide technical support and training to faculty and students on academic applications
Write clear technical documentation and translate technical issues into user-focused language
Associate's degree in an IT-related field and 2 years of IT experience in higher education, Bachelor's preferred
Salary range $67,728 - $90,300, commensurate with experience

Academic Applications Administrator (Re-announcement)* Full Description

Academic Applications Administrator (Re-announcement)

Location: Charleston, South Carolina — College of Charleston, IT Training and Support

Classified, Non-Faculty position, Pay Band TEC06. Salary: $67,728 - $90,300, commensurate with education/experience.

This is an on-campus position. After-hours support may be required to troubleshoot system/application outages, and some occasional travel for professional development, conferences, and meetings may be required.

Job Purpose

The Academic Applications Administrator serves as the primary technical expert for all enterprise systems and integrations related to teaching and learning. The role provides operational support to faculty and students on academic applications and systems, and ensures existing and future applications align with the architectural and infrastructural standards and strategies set by Information Technology and the institution.

Minimum Requirements

Associate’s degree in an IT-related field and 2 years of IT-related experience in higher education required. A Bachelor’s degree in Computer Science or a related field is preferred. Candidates with an equivalent combination of experience and/or education are encouraged to apply.

Expertise with the management and support of Learning Management Systems (LMS) and LMS integrations
Deep understanding of LMS architecture, including system configuration
Competence in accessibility compliance, including testing system content against WCAG 2.1

Required Knowledge, Skills and Abilities

Extensive working knowledge of systems architecture, systems planning and design, network operating systems, and systems management
Strong analytical, technical troubleshooting, and root-cause analysis skills
Familiarity with project management methodology and Identity and Access Management (including Active Directory and user provisioning)
Familiarity with digital content standards such as SCORM, xAPI (Tin Can), and LTI
Basic coding and web technologies — reading HTML, CSS, and simple JavaScript to troubleshoot formatting issues and embed web components
Expertise integrating third-party tools into an LMS via APIs
Strong attention to detail for quality assurance, including course uploads, role management, and content testing
Excellent customer support and communication skills, including writing clear technical documentation and translating technical issues into user-focused language

Benefits

Health/Dental/Vision Insurance, Life Insurance, and other standard benefits.

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Academic Applications Administrator (Re-announcement)*

Edtech.com's Summary

Academic Applications Administrator (Re-announcement)* Full Description

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