Edtech.com's Summary

San Francisco State University is hiring a Academic Counselor - (Student Services Professional III) - College Advising to provide comprehensive academic counseling for undergraduate students on a college advising team within the Undergraduate Advising Center. The role advises students from their third year through graduation, helping them explore and declare majors, navigate graduation requirements, and work through academic and personal challenges. It also leads advising-related projects and delivers workshops that support student retention and success.

Highlights

Advises undergraduate students on general education, major/minor requirements, and graduation requirements through individual appointments, drop-in advising, and group workshops
Supports students on academic notice or subject to disqualification with follow-up guidance
Creates and implements advising campaigns and outreach to students who need academic support
Independently coordinates and delivers academic advising to targeted groups, developing individualized action plans for student success
Leads, plans, and evaluates university-wide advising initiatives and projects
Uses the EAB/Navigate platform to identify at-risk students and provide proactive outreach
Delivers advising at New Student Orientation in winter and summer
Requires a bachelor's degree plus three years of progressively responsible student-services experience, or a related master's degree in place of one year
Prefers a master's degree in counseling, higher education, or student affairs
Pays $5,540 to $5,711 per month ($66,480 to $68,532 annually), commensurate with experience
Includes benefits such as medical, dental, and vision coverage, a pension, 401k, and a fee waiver program
Is limited to internal CSU employees only

Academic Counselor - (Student Services Professional III) - College Advising Full Description

Location

San Francisco

Work type

Staff

Working Title

Academic Counselor

**Internal applicants limited to CSU employees only**

SF State University

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.

San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.

The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Department

Advising Center / DUEAP

Appointment Type

This is a one-year probationary position.

Time Base

Full-Time (1.0 FTE)

Work Schedule

Monday - Friday, 8:00am to 5:00pm

Anticipated Hiring Range

$5,540.00 - $5,711.00 Per Month ($66,480.00 - $68,532.00 Annually). Salary is commensurate with experience.

Position Summary

San Francisco State University is an institution dedicated to advancing social justice and educational equity. Applicants who have demonstrated experience working with an anti-racism lens and towards racial justice are encouraged to apply.

The Academic Counselor provides comprehensive academic counseling to help undergraduate students achieve their academic, personal and career goals. This position works on a college advising team (Lam Family College of Business, College of Ethnic Studies, College of Liberal and Creative Arts, College of Health and Social Sciences, College of Science and Engineering, or the Graduate College of Education) within the Undergraduate Advising Center and advises students from their third year through graduation. The incumbent collaborates with faculty, staff, and administrators to ensure student retention and success from entry through graduation. The Academic Advisor/Graduation Specialist delivers general advising services, advises at new student orientations, participates in student retention and graduation initiatives, and offers academic success workshops.

The Academic Counselor assists students in exploring, affirming, and declaring into a major, identifying strengths and interests, and overcoming academic and personal challenges. Additionally, the Academic Counselor helps students understand SFSU’s campus policies and procedures and graduation requirements (general education and major/minor). The Academic Counselor is responsible for providing consistent, accurate, complex advising to undergraduate students. Working independently, the Academic Counselor provides individual and group counseling that requires the use of advising and counseling techniques to evaluate students’ academic interests and to facilitate major and career exploration. The Academic Counselor assists students in setting goals to facilitate success, persistence, and timely degree completion. In addition, the incumbent independently leads, develops, plans, implements, and evaluates advising-related projects that support SFSU students.

The Academic Advisor/Graduation Specialist reports directly to an advising manager in the Division of Undergraduate Education and Academic Planning. This position functions under general supervision, but with a high degree of autonomy. This position requires strong judgment, flexibility, persuasiveness, and imagination in order to develop and institute a coordinated advising approach at SFSU.

Position Information — Duties and responsibilities include, but are not limited to the following:

Academic Advising:

Provide academic counseling to undergraduate students on general education, major/minor requirements and sequencing, graduation requirements, college and university policies, and other related policies/procedures (through individual appointments, drop-in advising, and group workshops).
Advise students whose academic standing indicates that they are on academic notice, subject to disqualification, and who have been disqualified, providing follow-up guidance and support.
Create and implement advising campaigns, identifying populations of students who need support and offering resource referrals to resolve academic issues (this includes outreach in support of re-enrollment).
Consult with students experiencing academic difficulty; assist them in identifying reasons for their academic difficulty and directing them to student support services.
Independently coordinate and deliver academic advising to targeted groups of students each year; develop action plan for success based on the unique needs of each student; monitor and assess student progress and make adjustments based on the progress and changing needs of the student; identify current and potential challenges and counsel students through complex academic/personal challenges; make appropriate referrals to campus resources.
Resolve complex advising-related situations by applying in-depth knowledge of academic policy and recommending an appropriate course of action to students.
Offer workshops on topics related to retention and graduation (e.g. study skills, time management, choosing a major, schedule planning, etc.).
Assist students with rectifying academic issues, providing multiple solutions, including resource referral.

Projects/Student Communication:

Lead, develop, plan, implement and evaluate university advising initiatives and advising projects as identified by the Division of Education and Academic Planning and their advising manager.
Coordinate and deliver strategic advising initiatives, focusing on the academic support needs of students who are at-risk for retention.
Use EAB/Navigate to identify students who’d benefit from support and provide proactive advising outreach.
Partner with campus leadership to identify shared challenges and opportunities related to student success, especially as they relate to students from low-income, underrepresented and/or first-generation backgrounds.
Follow up with students via email and maintain electronic advising summary reports/notes and data on students served.
Attend professional development trainings and staff meetings as determined by the Division of Undergraduate Education and Academic Planning and their advising manager.

Advising at Orientation:

Collaborate as a team member to deliver advising at New Student Orientation in winter and summer.
Assist in the development and delivery of advising-related workshops at New Student Orientation.

Other duties as assigned.

Minimum Qualifications

Knowledge and Abilities: Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques.

Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student‑related matters; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals.

Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.

Preferred Qualifications

Education: Master’s degree from an accredited college or university in counseling, higher education, student affairs, or job related field.

Experience:

Advising underrepresented, low-income and first-generation college students, and working effectively with people from diverse backgrounds.
Developing programs to support a diverse population of students and providing effective academic counseling to university students from diverse cultural, ethnic, socioeconomic, academic, sexual orientation and disability backgrounds in one-to-one/group settings.
Assisting undergraduate students in exploring major options.
Providing information on Title V, California State University, and San Francisco State University policies and procedures.
Serving as a lead to develop, plan, implement and evaluate a project.
Conducting presentations in small and large group settings; facilitating workshops using effective public speaking techniques.
Using PeopleSoft – Campus Solutions, Microsoft Office Suite, and Learning Management Systems as well as Educational Advisory Board’s Navigate student success platform.
Applying counseling/student development theories in an academic advising setting.
Assisting students with academic, personal, and career planning/goal setting.

Environmental/Physical/Special

This is a 100% fully in-person position. Regular work hours are in-person 8am – 5pm, Monday through Friday, with the ability to offer advising to students both in-person and remotely through Zoom. Ability to work occasional weekend hours and evening hours.

Pre-Employment Requirements

This position requires the successful completion of a background check.

Eligibility to Work

Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.

Benefits

We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program.

Additional Information

SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS).

CSU is a state entity whose business operations reside within the State of California. CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations.

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Academic Counselor - (Student Services Professional III) - College Advising

Edtech.com's Summary

Academic Counselor - (Student Services Professional III) - College Advising Full Description

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