Type of Appointment
Full-Time, Probationary
Job Classification
Administrative Analyst/Specialist II - Exempt
Anticipated Hiring Range
$5,797 monthly
Work Schedule
Monday - Friday 8:00am - 5:00pm
The Department
The Center for Community Engagement (CCE), within the Office of Academic Innovation, provides campus-wide leadership and coordination for experiential and community-engaged learning at Cal Poly Pomona. CCE advances academic internships, cooperative education, and other community-engaged learning experiences that integrate students’ academic learning with meaningful opportunities beyond the classroom, working collaboratively across colleges, academic departments, and administrative units and with community organizations and industry partners. CCE is responsible for campus-wide program administration, partner engagement, placement processes, risk management and agreements, university systems, training, assessment, and reporting associated with these experiences.
Duties and Responsibilities
Academic Internship & Cooperative Education Program Administration
- Provide campus-wide administrative and program leadership for the CCE’s Academic Internship and Cooperative Education programs, independently establishing operational priorities and coordinating complex activities involving students, faculty, academic departments, administrative units, and community and industry partners.
- Evaluate program policies, procedures, and operational needs, identify emerging issues and opportunities, and develop, recommend, and implement new or revised processes in consultation with the CCE Faculty Director.
- Ensure academic internship and cooperative education programs comply with university and CSU policies, advising campus stakeholders on program and compliance matters.
- Provide consultation and leadership to faculty and academic departments developing or administering internship and cooperative education opportunities.
- Lead the administration of cooperative education processes with the Cal Poly Pomona Foundation, including new hires, rehires, account and status changes, and separations, with accurate entry in KRONOS and related systems.
- Develop and conduct orientations, workshops, training, and information sessions for students, faculty, staff, and community and industry partners.
- Administer State, Foundation, and grant-funded resources, monitoring expenditures, analyzing financial reports, and preparing program and fiscal projections.
Community and Industry Partnerships & Risk Management
- Provide leadership for developing, managing, and expanding community and industry partnerships that support high-quality internship and cooperative education opportunities.
- Serve as the primary campus contact for current and prospective community and industry partners, connecting them with appropriate faculty, departments, and stakeholders.
- Lead partner onboarding and placement-site approval, applying risk-management requirements including site visits, placement agreements, liability waivers, and student consent forms.
- Coordinate execution, renewal, amendment, tracking, and retention of placement-site agreements and related records.
- Evaluate partnerships and placement practices using program data and stakeholder feedback, developing recommendations to strengthen partner engagement.
- Serve as the primary program liaison among the CCE Faculty Director, faculty and academic leadership, Cal Poly Pomona Foundation, Risk Management, university administration, and community and industry partners.
Outreach, Training & Communications
- Develop and implement campus-wide outreach and communication strategies to increase awareness and participation in internship and cooperative education programs.
- Assess outreach and training needs and develop targeted resources for diverse internal and external audiences.
- Develop and maintain authoritative program information and resources for CCE web pages, including policies, forms, workshops, and partner resources.
- Develop informational, instructional, and promotional materials and provide content for CCE and Office of Academic Innovation communications and reports.
- Plan and conduct orientations, workshops, presentations, and information sessions for students, faculty, staff, and partners.
- Collaborate with CCE and Office of Academic Innovation colleagues on programs, events, initiatives, and projects that advance community-engaged and career-connected learning.
Systems, Data, Assessment & Reporting
- Serve as the primary CCE administrator and campus resource for BroncoSERV, Cal Poly Pomona’s implementation of the CSU S4 community-engaged learning platform.
- Lead administrative use of KRONOS and other systems supporting the Cooperative Education program with the Cal Poly Pomona Foundation and other campus partners.
- Develop and maintain processes ensuring the accuracy, security, and retention of program, placement, partner, agreement, and risk-management records.
- Collect, analyze, interpret, and report data on student participation, opportunities, partner engagement, and program effectiveness.
- Develop and administer program assessment processes and performance metrics with the CCE Faculty Director and campus partners.
- Prepare analyses and reports supporting strategic and operational planning, resource decisions, and university and CSU reporting requirements.
Qualifications
- Bachelor’s degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
- Four (4) years of related experience.
- Thorough knowledge of and ability to apply expertise to complex administrative programs, including pertinent laws and regulations, administrative survey techniques, operations and systems analysis, and statistical and research methods; ability to work with public and private entities, handle sensitive situations, present ideas in writing or presentations, use consultative and facilitation skills, and train others and provide lead work direction.
Preferred Qualifications
- Experience providing administrative or program leadership for academic internships, cooperative education, experiential learning, career-connected learning, community-engaged learning, or related higher education programs.
- Experience independently administering complex, campus-wide programs involving multiple academic units, administrative offices, external partners, policies, systems, and deadlines.
- Experience developing, managing, and expanding relationships with employers, community organizations, industry partners, public agencies, or other external stakeholders.
- Experience interpreting and applying university policies, CSU requirements, risk-management practices, agreements, or other regulatory and administrative requirements.
- Experience evaluating program operations and developing or revising policies, procedures, workflows, or administrative practices to improve effectiveness and compliance.
- Experience administering information systems, databases, or online platforms used to manage program operations, records, workflows, and reporting.
- Experience collecting, analyzing, interpreting, and presenting program data to support assessment, strategic planning, resource decisions, and continuous improvement.
- Experience administering budgets, grants, or other program resources and analyzing fiscal information.
- Demonstrated ability to develop and deliver training, presentations, workshops, and written resources for diverse internal and external audiences.
- Demonstrated consultative and facilitation skills and the ability to build consensus and resolve complex or sensitive issues involving multiple stakeholders.
CSU Classification Salary Range
This position is part of the CSUEU bargaining unit 9. The classification salary range for this position according to the respective skill level is minimum $5,797 and maximum $8,445 per month; refer to the anticipated hiring range above for this particular position.
Other Notices
The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. Cal Poly Pomona will make a conditional offer of employment pending satisfactory completion of a background check (including a criminal records check). Applicants will be required to disclose, under Education Code 89521, whether they have received a final administrative or judicial decision determining that they committed sexual harassment within the last seven years, only after a determination is made that they meet the minimum qualifications, and before an offer of employment is extended.
Cal Poly Pomona hires only individuals lawfully authorized to work in the United States and will verify identity and employment eligibility upon hire. Positions requiring driving for university business must comply with the Authorized University Driver Policy. Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing per the Clery Act and Higher Education Opportunity Act. As a federal contractor, Cal Poly Pomona complies with pay transparency nondiscrimination requirements and the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA), and requests priority referral of protected veterans for job openings. Reasonable accommodations are provided to applicants and employees with disabilities. Cal Poly Pomona provides equal employment opportunity consistent with California and federal civil rights laws and CSU’s Nondiscrimination Policy.