APPLICATION INSTRUCTIONS:
Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.
POSITION SPECIFICS
The Academic Program Coordinator will be the primary point of contact for all undergraduate program matters, assisting faculty and students in a busy, team-oriented office environment.
This role is responsible for event coordination, graduation certification, course offering processes, and other functions of the program.
Key Responsibilities of the Academic Program Coordinator:
- Coordinate events and lectures for the departments and programs; assist in logistics, publicity, and travel/hotel accommodations for invited guests
- Work collaboratively with undergraduate advisors, the undergraduate officer, and the department head to assess and serve the needs of undergraduate students
- Assist advisors in counseling undergraduate students with major and minor requirements within the departments and programs
- Develop the initial graduation verification list and accompanying audits; refer issues to the advisor or undergraduate officer
- Maintain various departmental databases, directories, and files
- Course scheduling: room scheduling, data input, schedule changes, textbook orders, and final exam scheduling
- Administer area policies and procedures; answer related questions
- Process record changes to include grade change, drop/add, missing grade and course cancellations
- Manage the Student Educational Experience Questionnaire (SEEQ) process
- Provide backup support to the Receptionist and other administrative team members as needed
The Academic Program Coordinator will frequently use Microsoft 365, Zoom, Workday, LionPATH (Penn State's student information system), CollegeNet/25Live (scheduling platform), and iTWO (used for data access, analysis, and distribution at Penn State).
Qualifications:
- Outstanding attention to detail and accuracy
- Driven to provide outstanding customer service
- Effective organizational and problem-solving skills, with the ability to manage multiple priorities simultaneously.
- Excellent communication (both verbal and written) and interpersonal skills
- Ability to work both independently and in a team environment
MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONSIf filled as Academic Program Coordinator - Intermediate Support, this position
requires:General Equivalency Diploma (GED) or High School (HS)2+ years of relevant experience; or an equivalent combination of education and experience acceptedRequired Certifications:NoneIf filled as Academic Program Coordinator - Senior Support, this position requires:Associate Degree4+ years of relevant experience; or an equivalent combination of education and experience acceptedRequired Certifications:None
Application Instructions: To be considered, applicants must upload a cover letter and resume.
Additional Information:
The College of the Liberal Arts is supportive of flexible work arrangements when aligned with the ability to meet the needs of the unit and the essential duties of the position. Questions related to flexible work should be directed to the hiring manager during the interview process.
In accordance with College guidelines, this position requires a minimum of three days per week of on-site work at the designated work location.
BACKGROUND CHECKS/CLEARANCES
Employment with the University will require successful completion of background check(s) in accordance with University policies.
Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.
SALARY & BENEFITS
The salary range for this position, including all possible grades, is $38,300.00 - $61,000.00.
Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our
Benefits Page.
CAMPUS SECURITY CRIME STATISTICS
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review
here.
EEO IS THE LAW
Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission.