Edtech.com's Summary

The Pennsylvania State University is hiring an Academic Program Coordinator for Graduate Enrollment Services. This role involves serving as a primary liaison with students, staff, and faculty, managing communications, processing academic documents, maintaining calendars, and developing office procedures to support the Graduate Enrollment Services team.

Highlights

First-line liaison with internal and external contacts, including students, staff, and faculty.
Respond to inquiries about application, enrollment, and graduation procedures.
Schedule meetings, maintain calendars, and manage the general email account for GES.
Process transcripts and test scores for graduate applicants and handle confidential document scanning and indexing.
Develop new processes and perform routine data entry tasks to support office needs.
Required proficiency in Microsoft Office (Word, Access, Excel, PowerPoint); experience with student portals preferred.
Minimum qualifications: GED or High School diploma with at least 2 years of relevant experience.
Full-time in-office position with core hours from 8:00 AM to 5:00 PM, Monday through Friday.
Salary range: $40,608 to $58,836 annually.
Comprehensive benefits include medical, dental, vision, retirement plans, paid time off, and a 75% tuition discount for employees and eligible family members.

Academic Program Coordinator - Graduate Enrollment Services Full Description

APPLICATION INSTRUCTIONS:

CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.

POSITION SPECIFICS

The J. Jeffrey and Ann Marie Fox Graduate School's Graduate Enrollment Services (GES) unit is seeking an Academic Program Coordinator to support daily operations for the GES team.

Responsibilities: Following are the key responsibilities of this position:

Serve as first-line liaison with internal and external contacts (in person, telephone, and email/other electronic media) and work very closely with students, staff, and faculty across the university.
Answer inquiries from applicants and current students regarding the standard application, enrollment, and graduation procedures.
Schedule meetings and appointments and maintain calendars.
Manage the GES general email account.
Process incoming transcripts and test scores for graduate applicants.
Scan and index confidential student-related documents using imaging systems.
Develop new processes and procedures in support of GES office needs.
Perform routine data entry.

Proficiency in Microsoft Office (including Word, Access, Excel, and PowerPoint) is required; experience working on a student portal is preferred.

The individual in this role should be a team-oriented professional, self-motivated and have excellent interpersonal, verbal, and written communication skills, organizational and customer service skills, attention to detail, and the ability to manage multiple projects simultaneously.

Application: Candidates should include a cover letter and resume for full consideration.

Work Arrangement: This position is an in-office position with core hours being from 8:00 AM to 5:00 PM Monday through Friday.

MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS
General Equivalency Diploma (GED) or High School (HS)2+ years of relevant

experienceRequired Certifications:None

BACKGROUND CHECKS/CLEARANCES
Employment with the University will require successful completion of background check(s) in accordance with University policies.

Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.

SALARY & BENEFITS
The salary range for this position, including all possible grades, is $40,608.00 - $58,836.00.

Salary Structure - Information on Penn State's salary structure

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission.

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Original Job Description