Academic Program Support Specialist

🇺🇸 Hybrid - Charlotte, NC 🕑 Full-Time 💰 $40K - $55K 💻 Enrollment 🗓️ May 5th, 2026

Edtech.com's Summary

UNC Charlotte is hiring an Academic Program Support Specialist. This role involves providing journey-level support to undergraduate and graduate programs by managing enrollment processes, coordinating strategic marketing and recruitment initiatives, maintaining program websites, and offering high-level customer service to support student recruitment and retention.

Highlights

Support undergraduate and graduate program enrollment management, including processing majors and responding to inquiries.
Coordinate strategic marketing efforts such as recruitment campaigns and internship opportunities.
Assist with regional and state recruitment initiatives, including event planning and logistics.
Maintain and update the college website using WordPress in collaboration with the College of Health & Human Services communication representative.
Provide high-level customer service to internal and external stakeholders and maintain detailed records.
Plan and organize program activities, manage events, and resolve issues related to website, recruitment, and enrollment management.
May supervise student workers.
Requires a Bachelor’s degree or equivalent combination of education and experience.
Preferred qualifications include experience in higher education, enrollment management, recruitment & retention, website maintenance, and strong written/verbal communication skills.
Salary range: $40,350 - $55,482 with anticipated hire range $40,350 - $50,438.