Edtech.com's Summary

University of Nebraska-Lincoln is hiring an Academic Services Specialist. The role involves verifying undergraduate major, minor, and degree requirements using the degree management system, interacting with college offices and faculty on graduation standards, and assisting with commencement activities. The specialist also provides customer service for enrollment, transcripts, and academic records maintenance, supporting faculty, staff, and student inquiries by phone, email, and in-person communications.

Highlights

Verify major, minor, and degree requirements for undergraduate colleges using degree management system.
Work closely with college deans' offices, faculty, and advisers on graduation requirements and substitutions/waivers.
Proofread graduation materials, assist with commencement preparations and student ceremony check-in.
Provide registrar customer service including enrollment assistance, issue troubleshooting, and degree pathway support.
Serve customers requesting transcripts, verifications, and academic documents; support faculty and staff with scheduling and grading questions.
Maintain academic records, scan student documents, and review transfer credits.
Required qualifications: Associate's degree and one year of customer service experience; computer proficiency in office applications; strong written and verbal communication skills.
Preferred qualifications: Bachelor's degree, experience with high volume data entry, academic policies, degree audits, and familiarity with PeopleSoft (MyRed) system.
Compensation: Minimum $17.308 per hour.
Department: Office of the University Registrar.

Academic Services Specialist Full Description

Academic Services Specialist

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Position Information

Working Title | Academic Services Specialist
Department | Office of the University Registrar-0961
Requisition Number | S_250790
Posting Open Date | 01/05/2026
Application Review Date: (To ensure consideration, please submit all application materials before review date) | 01/19/2026
Posting Close Date |
Open Until Filled | Yes
Description of Work | The Academic Services Specialist will perform detailed verifications of major, minor, and degree requirements for the undergraduate colleges using the degree management system while maintaining a well-developed knowledge of degree requirements and office procedures. This position will work with college deans’ offices, faculty, and advisers concerning students’ graduation requirements and substitution/waivers. Perform accurate and timely proofing of graduation related materials including diplomas and program content, and assist with commencement preparations and ceremony student check-in.

In addition, the Academic Services Specialist will provide overall registrar customer service support to the campus by helping students with the enrollment process, troubleshooting issues and alleviating concerns. Support the campus community in connecting degree requirements, degree pathway building, and enrollment. Provide student customer service for transcripts, verifications, and other needed documents. Assist Faculty and Staff with questions regarding class schedule, grading, and other inquiries. This position will provide support for general office customer service duties related to academic services via phone, email, and other means of communication.

The Academic Services Specialist will maintain students’ academic records. Scan images of student records into the document retention system. Review transfer credit and other documentation in students’ academic records. Additional duties as assigned.

About Us
At the University of Nebraska-Lincoln, we’re proud to be consistently recognized by Forbes as a top employer, known for our welcoming and supportive work environment, commitment to professional growth, and outstanding benefits. UNL isn’t just a workplace, it’s a place to build your career and make a real impact in Nebraska.

When you join our team as a full-time, regular staff member, you’ll enjoy: Ample paid time off, including vacation, sick leave, parental leave, and holidays Comprehensive insurance options including medical, dental, vision, and life Employee & dependent scholarship program to pursue higher education Generous retirement plans with a university match

As an EO employer, the University of Nebraska considers qualified applicants for employment without regard to race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation. See https://equity.unl.edu/notice-nondiscrimination/

Minimum Required Qualifications | Associates degree and one year of customer experience, equivalent education and experience considered. Must have computer proficiency in office applications. Strong written and verbal communication skills.
Preferred Qualifications | Prefer bachelor’s degree; High volume data entry experience. Experience working with academic policies and procedures. Ability to print, read and interpret degree audits. Familiarity with PeopleSoft (MyRed) system
Pre-Placement Driving Record Review Required | No
Physical Required | No
Commercial Driver’s License (CDL) required. Subject to DOT approved pre-employment & random testing for alcohol and controlled substances. | No
Criminal History Background Check Required | Yes
Posted Salary | $17.308/hr minimum
How to Apply | Click on “Apply to this Job”. You will then either create an application or edit your current application that is on file.

For questions or accommodations related to this position contact | Sandy Airan, sairan2@unl.edu
Job Category (old) | Office/Service
Job Type | Full-Time
Alternate Work Schedule (if other than 8-5) |
Work Location (City, State) | Lincoln, NE
Position funded by grant or other form of temporary funding? | No
If Temporary, indicate end date |
Planned Hire Date: |
Appointment End Date |

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