Academic Success Advising Coordinator

Job Profile:

Academic Advisor 2

Job Family:

Academic Advising

Time Type:

Full time

Max Pay - Depends on experience:

$60,000.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Resolves complex issues and also take the lead on projects built around student support and is both an individual-contributor position; works with a broad knowledge of overlapping functions and processes; team lead/holds team accountable/reports up to leadership/trainer.

Job Description:

Position Salary Range:

• $57,500 - $60,000 per year; DOE

Location:

Arizona State University, West Valley campus

13591 N. 47th Avenue Phoenix, AZ 85051

Job Description:

The Academic Success Advising Coordinator completes all duties as outlined within the Academic Success Advisor positions and directly reports to a manager, chair, or director to plan, organize, and coordinate academic advising activities. Acts as a highly skilled resource in promoting student recruitment, retention, success, and graduation, with primary responsibility for advising and recruiting Accelerated Pathway students. Works collaboratively and collegially with academic units and services throughout the university to facilitate comprehensive student support through a range of in-person and virtual academic counseling, recruitment, and support strategies.

Essential Duties:

• Serves as the primary coordinator for the recruitment, advising, and evaluation of Accelerated Pathway students.

• Develops and implements recruitment strategies to attract prospective students, represents the program at recruitment events and presentations, and serves as a key point of contact for prospective students, families, school partners, and university stakeholders.

• Provides comprehensive academic advising to Accelerated Pathway students through individual and group advising, guiding students in academic planning, degree progression, university resources, and successful transition into undergraduate and graduate pathways.

• Proactively monitors student academic performance, identifies areas of concern, and collaborates with students, faculty, and staff to support retention, academic success, and timely progression through the program.

• Coordinates evaluation and assessment activities related to Accelerated Pathway student success, including tracking enrollment, retention, progression, and completion outcomes.

• Utilizes university systems, student data, and program metrics to analyze trends, prepare reports, evaluate program effectiveness, and recommend improvements to recruitment, advising, and student support practices.

• Collaborates with academic units and university partners to ensure a seamless student experience and alignment with institutional goals.

• Manages complex student situations, provides guidance regarding policies and procedures, and develops solutions to support student success.

• Leads program initiatives, coordinates projects and activities related to Accelerated Pathways, and contributes to the development and implementation of program processes, communications, and strategic priorities.

• Maintains proficiency in student information systems, customer relationship management platforms, degree progress tools, and other technologies that support recruitment, advising, and student success efforts.

• Establishes and maintains effective working relationships with internal and external stakeholders and serves as a resource regarding Accelerated Pathway program requirements, opportunities, and outcomes.

Desired Qualifications:

• Demonstrated knowledge of recruitment, enrollment, and student success practices within a higher education environment.

• Experience providing academic advising and support to undergraduate and/or graduate students, including guidance related to academic planning, degree progression, university policies, and student success resources.

• Ability to build and maintain relationships with prospective and current students, faculty, staff, and external partners to support recruitment, retention, and student success initiatives.

• Strong interpersonal and communication skills with the ability to effectively engage student populations and stakeholders.

• Experience utilizing student information systems, customer relationship management (CRM) platforms, degree progress tools, and data reporting systems to support recruitment, advising, and program management activities.

• Ability to analyze student and program data, identify trends, prepare reports, and make recommendations to improve recruitment, retention, and completion outcomes.

• Demonstrated ability to manage multiple priorities, solve complex problems, and navigate evolving policies, procedures, and student needs within a university setting.

• Ability to exercise sound judgment, develop action plans, establish timelines, and monitor progress toward goals.

• Experience developing, implementing, evaluating, and improving student-focused programs, advising practices, recruitment strategies, or operational processes.

• Ability to prepare detailed reports, presentations, proposals, and related materials to support program goals and decision-making.

• Knowledge of Microsoft Office Suite and commitment to continuous improvement, innovation, and service excellence.

• Ability to work collaboratively with a broad range of colleagues and constituents while fostering an inclusive and supportive environment for prospective and current undergraduate and graduate students.

• Ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.

Working Environment:

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work

• Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds

Department Statement:

The New College of Interdisciplinary Arts and Sciences at Arizona State University is seeking a motivated individual to join our graduate program advising team. Utilizing holistic academic advising and support strategies, this position will support online graduate students in making timely progress toward a degree. They will work as part of a team to increase persistence and graduation rates. This position requires in-person onboarding and additional in-person work located at ASU's West Valley campus. There is possibility for hybrid or remote work at the discretion of the supervisor and as business need permits.

Driving Requirement:

This position may require driving. Employee must possess a valid US Driver's license of the appropriate class and required endorsements throughout employment.

Location:

Campus: West

Funding:

No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

Please use the link below to log in using single sign-on.

https://www.myworkday.com/asu/d/inst/1$9925/9925$23568.htmld

To be considered, your application must include all of the following attachments:

• Cover letter

• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.