Edtech.com's Summary

Michigan State University is hiring an Access Management Specialist / Information Technician II to manage user permissions and system access for the applications used by its Division of Residential and Hospitality Services. The specialist documents access changes, audits permissions to meet security and financial requirements, and works with the division’s system administrators to keep workflows accurate. The role sits on the Digital Strategies & Services Access Management Team within MSU IT and reports to the Service Desk & Access Team Manager.

Highlights

Manage and document user access permissions as they are created, modified, or disabled across the Residential and Hospitality Services applications.
Meet regularly with division system administrators to keep access documentation and workflow accurate.
Perform scheduled user permission audits to satisfy security and financial requirements.
Identify role-based access and training requirements for users, and troubleshoot access and permission issues.
Create and update access-related knowledge base articles and training materials, and perform quality assurance reviews on access management tickets.
One to three years of progressively more responsible IT work experience, along with proficiency in Microsoft O365, Active Directory experience, and knowledge of HR processes; an associate-level education or an equivalent combination of education and experience.
Preferred candidates understand access management best practices, have experience defining and reviewing business process security with business users, have performed internal audits or risk assessments, and hold ITIL, Access Management, HR specialist, or IAM certifications.
Full-time (90-100%) support staff position on a standard 8-5 schedule; designated remote-friendly, with some or all duties performed remotely as mutually agreed.

Access Management Specialist / Information Technician II Full Description

Access Management Specialist / Information Technician II

Information Technology Services, Michigan State University - East Lansing, Michigan

Full Time (90-100%) | Support Staff | Clerical Technical (CT) | Standard 8-5 hours | Salary commensurate with experience

Position Summary

The Digital Strategies & Services (DSS) Access Management Team is responsible for managing user permissions and systems access for the wide variety of applications in use by the Division of Residential and Hospitality Services (RHS). Reporting to the Service Desk & Access Team Manager, the Access Management Specialist will primarily perform the following duties:

Managing and documenting user access permissions created, modified or disabled.
Meeting with RHS system administrators on a regular basis to maintain accurate documentation and workflow.
Performing scheduled system user permission audits to meet security and financial requirements.
Identifying user role-based access and training requirements.
Troubleshooting user access and permission issues.
Creating/modifying access related knowledge base articles and training materials
Performing quality assurance reviews on access management tickets

MSU IT provides the primary leadership for strategic, financial, and policy initiatives affecting information technology (IT) across MSU. MSU IT offers technology resources that support MSU’s mission of providing education, conducting research, and advancing engagement.

All positions in RHS are designated as critical status. In the event of a university closure, modification, or suspension of operations due to snow or other emergency conditions, you will be expected to make all reasonable attempts to report to work as scheduled for the duration of the closure/suspension. If you have an approved remote work agreement to work a portion of your normally scheduled work hours remotely, you may be called upon to work on-site to serve the MSU community. If you have a permanent, on-going, and/or pervasive condition that may impede your ability to work on-site, please contact the Resource Center for Persons with Disabilities (RCPD) at rcpd.msu.edu/get-started.

Minimum Requirements

Knowledge equivalent to that which normally would be acquired in the first two or three years of college, technical, vocational or business school such as an Associates degree; one to three years of related and progressively more responsible or expansive work experience in an information technology area; strong organizational and communication skills; team oriented; attention to detail; proficient in Microsoft O365; experience working in Active Directory; knowledge of HR processes; or an equivalent combination of education and experience.

Desired Qualifications

Comprehension of access management best practices; experience working with business users in defining and reviewing business process security; experience performing internal audits and/or risk assessment experience; certifications in ITIL, Access Management, HR specialist, or IAM

Remote Work Statement

MSU strives to provide a flexible work environment, and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.

Required Application Materials

Resume and cover letter

Special Instructions

Provide three professional references knowledgeable of your work.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

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Access Management Specialist / Information Technician II

Edtech.com's Summary

Access Management Specialist / Information Technician II Full Description

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