Edtech.com's Summary

University of Toronto is hiring an Accessibility Team Lead (Neurological Team) to lead the Neurological Accessibility Advisor team within Accessibility Services at the St. George campus. The role supervises advisors who arrange academic accommodations for students with learning disabilities, ADHD, autism, and acquired brain injuries, while keeping a caseload of complex student cases. The Team Lead reports to the Assistant Director of Accessibility Services and consults with faculty and staff across the university.

Highlights

Supervise the day-to-day work of the Neurological Accessibility Advisor team, triaging new intakes and reviewing registration packages, and co-supervise the Autism Support Coordinator alongside the Learning Team Lead.
Train new Accessibility Advisors and help staff understand psychoeducational and neuropsychological assessment reports.
Develop accommodation plans and negotiate complex accommodation requests with faculty and academic programs, including professional programs, based on each student’s learning profile and documentation.
Provide case management for students who need coordinated services, including work with external healthcare practitioners, and respond to escalated complaints through informal negotiation.
Facilitate psychoeducational workshops and develop skill-building and learning support programs, including transition programming for students entering postsecondary education.
Hold a master’s degree in psychology or a disability-related field with applied clinical training, plus at least five years providing accommodations for students in post-secondary settings.
Bring experience leading a team, interpreting psychoeducational assessments with a strong psychometric background, and working with adults with mental health disabilities, ideally in a cognitive rehabilitation or clinical setting.
Know the Human Rights Code as it applies in post-secondary education and show a commitment to equity, inclusion, and intersectionality.
Pay of $101,242 rising by annual steps to a maximum of $129,471 (USW Pay Band 15), in a full-time continuing position.

Accessibility Team Lead (Neurological Team) Full Description

Faculty/Division: Vice-Provost, Students

Department: Accessibility Services

Campus: St. George (Downtown Toronto)

Position Number: 00042502

Existing Vacancy: Yes

Your opportunity

Under the direction of the Assistant Director of Accessibility Services, the incumbent supervises the day to day work of the Neurological Accessibility Advisor team and provides case management leadership in the provision of academic accommodations in a university setting for students with neurological disabilities including but not limited to learning disabilities, ADHD, ASD and Acquired Brain injury. The incumbent reviews new registration packages upon request and triages new intakes to members of the team providing initial direction to advisors in reviewing documentation and file management. In addition, the incumbent provides training for new Accessibility Advisors, and gives input into the development of effective practices, procedures and processes to ensure the effective delivery of accessible services and supports within Accessibility Services. Also co-supervises the Autism Support Coordinator along with the Learning Team Lead and helps staff to understand psychoeducational and neuropsychological assessment reports and keeps abreast of developments in these assessment areas. The incumbent reads, interprets, and discusses psychoeducational and neuro-psychoeducational assessments, in addition to Individual Education Plans and clinical documentation submitted by healthcare providers.

The incumbent works with staff and faculty to develop effective and appropriate accommodations in complex circumstances considering the academic integrity of the program of study, safety to self and others, due process and effective cost management. The incumbent liaises with Academic Progress & Support and Crisis as well as registrars and faculty within academic programs. The incumbent is responsible for navigating academic accommodation requests in a variety of academic programs, including professional faculty sessions. The Incumbent would negotiate accommodations, often supporting the Accessibility Advisors on the team with drafting and responding to complex accommodation requests.

The incumbent attends meetings and makes presentations within and outside the University community that promote an understanding of the work of Accessibility Services and the needs of students with disabilities, including an emphasis on transition support programming for students entering postsecondary education settings. The incumbent provides input into effective communication strategies for students, faculty and staff.

The Accessibility Team Lead (Neurological) maintains a caseload of students with disabilities with an emphasis on expertise in specific areas of disability and complexity (Learning Disabilities, ADHD, ASD, brain injuries, concussion), with the capacity to accommodate other students studying on a full or part time basis in a wide variety of undergraduate and graduate and professional programs.

The Accessibility Team Lead (Neurological) acts as a consultant on disability issues to faculty across the University, academic and administrative staff, as well as students. The Team Lead is responsible for developing and maintaining relationships of mutual support with academic programs within the University.

Your responsibilities will include:

Directing the activities of a group of staff-appointed employees all performing a similar function; triaging complex cases to appropriate staff including considerations of workload, staff expertise, and vacancies
Providing case management support to students requiring the coordination of multiple services, including external healthcare practitioners
Responding to escalated complaints using informal negotiation skills
Facilitating psychoeducational workshops that promote the development of coping strategies and skills
Developing and implementing academic and/or social skill building programs independently
Developing components of learning support programs
Developing accommodation plans for students based on their learning profile and documentation
Collaborating with other Team Leads on planning and implementing workflows for a group including new initiatives related to registration and ongoing accommodations
Navigating group dynamics with skill, trust, and collaboration
Promoting and encouraging professional development among team to strengthen skillset

Essential Qualifications:

Master's Degree in psychology (MPsy), a disability related profession or field with a focus on applied clinical training
Minimum five years experience in the provision of accommodations for students in post-secondary settings, case management experience with young adults with a wide range of neurological disabilities, experience in leading and supervising a team including navigating group dynamics with skill, trust, and collaboration.
Experience in community based case management, counselling skills, and the needs of students with disabilities is required
Experience in a cognitive rehabilitation setting/school setting including a hospital setting or rehabilitation clinic
Ability to diplomatically and effectively navigate multiple interest holders’ needs and interests
Experience with administering and interpreting psychoeducational/neuro-psychoeducational assessments, with a strong psychometric background. Ability to appreciate complexity and nuance when interpreting psycho-educational assessments and deciding accommodations
Must have demonstrated expertise in developing, implementing and monitoring accommodations for academic programs for adults with disabilities. Ability to provide creative solutions when problem-solving accommodations and accommodation-related requests, particularly in clinical settings
Must have demonstrated experience in working with adults with mental health disabilities with the requisite counselling skills for the role.
Demonstrated experience in working within a strong network environment while maintaining role clarity among partners.
Ability to read and interpret various assessments and reports (e.g. Learning Disability, ADHD, Neurological, Psychoeducational).
Excellent computer skills e.g. Word, Excel, PowerPoint, Internet, email, data management system.
Demonstrated understanding of disability and student success issues in the post-secondary environment. Ability to advise students in an academic context.
Must have a commitment to the principles of equity and inclusion and be able to demonstrate an understanding of the implications of intersectionality as it relates to a students’ success at university and in a broader context. Knowledge of the Human Rights Code and its application within post-secondary education.
Must understand the strengths and challenges of adults with disabilities and have knowledge of intersectional cultural views of disability.
Must be able to communicate clearly and professionally (both orally and in writing).
Must have the ability to coordinate logistics with regards to locations; negotiate role clarity and partnerships, maintain strong care and referral pathways, problem solve complex situations and work in constantly evolving situations.
Demonstrated ability to synthesize knowledge and display sound judgment, problem solving skills, attention to detail and a high degree of accuracy.
Must demonstrate superior organizational skills, and a proven ability to multi-task, prioritize varying volumes of inquiries and work well under pressure in a fast paced environment with strict deadlines.
Ability to work effectively both independently and within a team environment.
Flexibility, sensitivity, creativity and commitment to work in this area are essential. Flexibility in thinking/ problem solving

To be successful in this role you will be:

Communicator
Multi-tasker
Organized
Problem solver
Resourceful
Team player/ collaborator
Flexibility in thinking

Closing Date: 11/26/2026, 11:59PM ET

Employee Group: USW

Appointment Type: Budget - Continuing

Schedule: Full-Time

Pay Scale Group & Hiring Zone: USW Pay Band 15 -- $101,242 with an annual step progression to a maximum of $129,471. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.

Lived Experience Statement

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Job descriptions are available upon request for internal applicants.

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [email protected].

Indigenous Substantiation Process

The University of Toronto has implemented a process to substantiate Indigenous Membership/Citizenship/Enrolment for candidates who identify as Indigenous. For more information about this process, please refer to the Indigenous Substantiation Website.

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Accessibility Team Lead (Neurological Team)

Edtech.com's Summary

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