Edtech.com's Summary

McGraw Hill is hiring an Account Editor. This role establishes and maintains customer accounts within Oracle Production, validating customer information and account attributes to support accurate order processing. The account editor works closely with Customer Service, Business Unit contacts, and Trade Credit to resolve account set-up concerns.

Highlights

Employer: McGraw Hill
Location: Hybrid — Noida, Uttar Pradesh, India
Job Type: Full-Time
Category: Operations
Experience: 1+ years in a related field required (1-3 years of McGraw Hill experience preferred)
Locates, creates, and maintains new and existing customer accounts using Oracle
Conducts validation research using internet, phone, email, and other reference tools
Maintains party relationships for main and sub-accounts and updates tax status on accounts
Uses Oracle order entry screens to update customer sales orders as needed
Supports special projects as assigned

Account Editor Full Description

Overview

Build the future!

McGraw Hill is a global education innovation company offering solutions from textbooks to EdTech platforms that improve learning outcomes. To support our growing operations, we are hiring an Account Editor who will play a key role in establishing and maintaining customer accounts and will operate within a general office environment, including remote work.

How are you creating an impact?

You will be responsible for establishing and maintaining customer accounts within Oracle Production, validating customer information, and determining the appropriate account type for each customer. You will also maintain key account attributes such as party relationships, and support tax maintenance and other special projects. Working closely with Customer Service, Business Unit contacts, and Trade Credit, you will help ensure customer accounts are set up accurately and efficiently.

What will you be doing?

Locate, create, and maintain new and existing customer accounts utilizing Oracle
Conduct validation research using resources including the internet, phone, email, and other reference tools
Partner with Customer Service, Business Unit contacts, and Trade Credit to resolve customer set-up concerns
Maintain party relationships for main and sub-accounts
Update tax status on accounts based on documentation provided by customers
Utilize Oracle order entry screens to update customer sales orders as necessary to book orders
Stay current with departmental best practices and business rules for account classification usage
Support special projects as assigned

We are looking for someone having:

1+ years of experience in a related field
Computer proficiency in Microsoft Office
Strong analytical skills
Excellent verbal and written communication skills
Strong problem-solving skills; able to work independently to identify and resolve issues accurately
Ability to multitask and prioritize workload
Excellent organizational skills and attention to detail
Ability to understand party relationships within the Oracle account hierarchy and recommend alternate solutions based on business unit requests
1-3 years of MHE experience preferred

Why work with us?

There has never been a better time to join McGraw Hill. In our culture of curiosity and innovation, you will be able to own your growth and develop as we do!

Let me find your next job.

Thanks - you're signed up.

Account Editor

Edtech.com's Summary

Account Editor Full Description

Private School Operations Administrator

Sustainability Liaison

Engagement Operations Specialist

Chief Academic Officer/Provost

Business Operations Manager