Edtech.com's Summary

McGraw Hill is hiring an Account Editor to establish and maintain customer accounts within Oracle Production, validating customer information and determining the appropriate account type for each customer. The role works closely with Customer Service, Business Unit contacts, and Trade Credit to ensure accounts are set up accurately, on a one-year contract.

Highlights

Locates, creates, and maintains new and existing customer accounts using Oracle
Conducts validation research using internet, phone, email, and other reference tools
Partners with Customer Service, Business Unit contacts, and Trade Credit to resolve account setup concerns
Maintains party relationships for main and sub-accounts
Updates tax status on accounts based on customer-provided documentation
Uses Oracle order entry screens to update and book customer sales orders
Requires 1+ years of experience in a related field, with 1-3 years of MHE experience preferred
Works in a general office environment, including remote work, on a one-year contract

Account Editor Full Description

Overview

Build the future!

McGraw Hill is a global education innovation company offering solutions from textbooks to EdTech platforms that improve learning outcomes. To support our growing operations, we are hiring an Account Editor who will play a key role in establishing and maintaining customer accounts and will operate within a general office environment, including remote work.

How are you creating an impact?

You will be responsible for establishing and maintaining customer accounts within Oracle Production, validating customer information, and determining the appropriate account type for each customer. You will also maintain key account attributes such as party relationships, and support tax maintenance and other special projects. Working closely with Customer Service, Business Unit contacts, and Trade Credit, you will help ensure customer accounts are set up accurately and efficiently.

This is a contract role for a duration of 1 year.

What will you be doing?

Locate, create, and maintain new and existing customer accounts utilizing Oracle
Conduct validation research using resources including the internet, phone, email, and other reference tools
Partner with Customer Service, Business Unit contacts, and Trade Credit to resolve customer set-up concerns
Maintain party relationships for main and sub-accounts
Update tax status on accounts based on documentation provided by customers
Utilize Oracle order entry screens to update customer sales orders as necessary to book orders
Stay current with departmental best practices and business rules for account classification usage
Support special projects as assigned

We are looking for someone having:

1+ years of experience in a related field
Computer proficiency in Microsoft Office
Strong analytical skills
Excellent verbal and written communication skills
Strong problem-solving skills; able to work independently to identify and resolve issues accurately
Ability to multitask and prioritize workload
Excellent organizational skills and attention to detail
Ability to understand party relationships within the Oracle account hierarchy and recommend alternate solutions based on business unit requests
1-3 years of MHE experience preferred

Why work with us?

There has never been a better time to join McGraw Hill. In our culture of curiosity and innovation, you will be able to own your growth and develop as we do! CR_IN_BO_CXT_2

McGraw Hill uses an automated employment decision tool (AEDT) to assist in the screening process by recommending candidates with "like skills" based on resume and job data. To request an alternative screening process, please select "Opt-Out" when asked to "Consent to use of Automated Employment Decision Tools" during the application.

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Account Editor

Edtech.com's Summary

Account Editor Full Description

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