Edtech.com's Summary

Jenzabar is hiring an Account Growth Manager to sell Jenzabar software, services, managed services, and partner products to existing higher education clients while keeping those clients satisfied and informed. The role covers a territory in the western half of the United States plus some international clients. The manager also coordinates delivery of new application purchases, upgrades, SSO implementations, and cloud migrations so projects land on time and within budget.

Highlights

Execute sales strategies to hit revenue goals and report growth and retention numbers each quarter
Sell software, services, managed services, and third-party partner products to existing clients
Build executive relationships and sell across both IT hierarchies and non-IT business units
Plan and run sales activities from executive presentations to product demonstrations
Prepare proposals and contracts and negotiate standard and non-standard terms
Manage campus-wide software implementation projects from contract signing through go-live
Build detailed project plans with resources, deliverable dates, and milestones
Work with Product Development, Product Lifecycle Consultants, and Quality Analysts on sales, retention, and upgrades
3+ years of sales experience, ideally in higher education, plus 1+ years of project management
Base pay of $53,000 to $64,000 a year, with an incentive plan

Account Growth Manager Full Description

The Account Growth Manager is responsible for selling Jenzabar software, services, managed services and third-party partner products to existing Jenzabar clients while also retaining clients by increasing client satisfaction, product adoption and keeping clients informed about Jenzabar products, strategies and vision. Additionally, they will help facilitate and coordinate deliverables (new application acquisitions, application upgrades, SSO implementations and cloud system migrations) by ensuring project milestones are scoped, monitored and achieved within budget.

This person will primarily cover a territory of the Western half of the United States, and some international clients.

Essential Tasks

Execute sales strategies designed to achieve revenue goals and demonstrate consistent and predictable performance
Prepares growth/retention number(s) on a quarterly basis
Works collaboratively with Product Development, Product Lifecycle Consultants and Product Quality Analysts on customer sales, retention, relationships, satisfaction and upgrades
Work with Jenzabar Teams on developing leads and pipeline of prospective clients
Develop grass roots marketing campaign strategies to promote new and existing products
Demonstrates ability to build strong executive relationships and sell within traditional IT hierarchy as well as non-IT business units
Plans, prepares and coordinates all sales-related activities from executive presentations to product demonstrations
Maintains a high level of client satisfaction and loyalty with clients throughout and after the sale to ensure successful implementation and maximum customer satisfaction
Manage complex sales situations and large projects, influencing clients and defusing potential problems by using your knowledge of complex business challenges to identify solutions
Prepares and delivers proposals and contracts with the ability to negotiate standard and non-standard T&Cs
Manage multiple large scale, campus wide software implementation projects from contract signing to post go live
Work with Jenzabar Teams to prepare detailed project plans including resource allocations/tasks, deliverable dates and milestones required to deliver the project on time and within budget
Effectively negotiate timelines with customers
Work with Jenzabar Teams to schedule, prioritize tasks, manage timelines, and maintain open and timely communication
Provide a timely response to customer questions & requests
Practice continuous learning through self-guided reading and research of relevant business practices and strategies in higher education needs/expectations
Perform assigned tasks with minimal supervision
Communicate information clearly, accurately, and timely to Jenzabar Teams and clients
Gain a sound understanding and knowledge of the client’s requirements
Understand the client’s business processes as they relate to the software
Share knowledge and insights
Leverage AI-enabled tools and analytics to enhance decision-making, improve efficiency, and drive measurable business outcomes when appropriate
Apply sound judgment and ethical standards when using AI, ensuring accuracy, data privacy, and responsible human-in-the-loop oversight
Other duties as assigned by management

Preferred Skills & Experience

BS, BA Degree, or equivalent experience
3+ years Sales experience – experience in Higher Education sales preferred
1+ years Project Management experience
Ability to work independently
Excellent organizational skills
Ability to communicate well with others
Ability to work in a team environment
Comfort level with evolving and ever-changing technology
Ability to translate complex technical concepts to functional end users
Strong problem-solving and software troubleshooting skills required
Excellent presentation skills (to various audiences - executives & individual contributors)
Excellent written and verbal communication skills
Proven effective listening skills
Proficient with Microsoft Office Suite and other desktop applications
A passion for customer service

The base pay range for this position is $53,000-$64,000/year; however, base pay offered may vary depending on job-related knowledge, geographic location, skills, and experience. This position is eligible for a competitive incentive plan as well as a full range of benefits. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed.

Benefits

Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, PTO, Paid Parental Leave, Paid Holidays, Short Term Disability, Long Term Disability, 401K, Educational Assistance

Jenzabar does not discriminate in employment opportunities or practices on the basis of race, color, sex, gender, gender identity, pregnancy, childbirth and related medical conditions, genetics, genetic markers and carrier status, creed, religion, national origin, ancestry, age, disability, medical condition, marital status, sexual orientation, military service, veteran status, or any other status protected by state and federal laws.

Please Note: Jenzabar does not sponsor applicants for work visas.

Electronic Monitoring Notice: Job applicants are advised that Jenzabar reserves the right to monitor, access, review, and disclose electronic activity conducted on Company-owned devices, networks, and systems, as well as activity involving Jenzabar applications or accounts accessed on personal devices. Monitoring may include email, messaging, internet usage, files, applications, and other electronic communications or data, and is performed for security, compliance, and operational purposes.

Let me find your next job.

Thanks - you're signed up.

Account Growth Manager

Edtech.com's Summary

Account Growth Manager Full Description

Senior Manager, Revenue Ops

University Outreach Specialist

Regional Channel Manager - SW / East Coast

Account Executive: Large Market (Fully Remote)

Inside Sales Representative ($22 hourly base + commission)