Ascend Learning
Account Manager
🇺🇸 Remote - Los Angeles, CA
🕑 Full-Time
💰 TBD
💻 Customer Success
🗓️ November 10th, 2025
Edtech.com's Summary
Ascend Learning is hiring an Account Manager to develop and execute sales strategies, manage a large client base in the LA County California territory, and expand accounts through upselling and solving client issues. The role involves building strategic road maps, managing client relationships, and collaborating with internal teams to meet sales goals and exceed customer expectations.
Highlights
- Drive sales and close business to achieve quotas in the LA County, Santa Barbara, and Bakersfield territories.
- Manage client relationships including account expansion, retention, and upsell opportunities.
- Negotiate favorable deals and provide customer guidance based on market insights.
- Use strategic reviews to align solutions with client needs and identify new business opportunities.
- Track sales activities, forecasts, and market dynamics for management reporting.
- Require a Bachelor's degree and minimum 3 years of outside sales account management experience.
- Strong negotiation, communication, and analytical skills essential.
- Average of 3 days per week field travel expected.
- Familiarity with client stakeholder mapping and pipeline management.
- Benefits include paid time off, competitive medical/dental/vision insurance, 401(k) matching, parental leave, wellness resources, and tuition reimbursement.
Account Manager Full Description
Account Manager
Job Category: Sales
Requisition Number: ACCOU006123
Full-Time
Remote - Los Angeles, CA
Job Details
Description
We Impact Lives Through Purpose-Driven Work in A People First Culture
Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning.
Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers.
We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.
Ascend Learning leads the way in innovation and solution creation to improve outcomes and deliver results for students, educators, and healthcare workers in the ever-changing field of healthcare. We offer advanced resources that drive nursing success, empower front-line certified allied health workers, help physicians pass boards and stay current, and provide education management tools for medical education programs.
Ascend Learning’s Nursing Segment is fueled by a commitment to excellence in nursing education. Our nursing brands — ATI, APEA, and NursingCE — offer evidence-based solutions designed to develop practice-ready nurses who are prepared for board certification and clinical practice. We use data analytics and engaging learning tools to help nursing students master core content. And we provide nursing education programs and professionals with best-in-class support and expertise from some of the sharpest minds in nursing education. We aid nurse educators in understanding students’ comprehension based on nearly two decades of data — including more than 12 million proctored assessments — that detail student learning and performance. The result is customers who are confident in the advice and guidance we provide with our quality-focused assessments and positive outcomes.
WHAT YOU'LL DO
As an Account Manager for ATI (atitesting.com), you’ll develop sales strategies and close business to achieve sales quotas and goals. You’ll be responsible for managing and supporting client needs, including account expansion, upselling, solving problems, identifying risks, and maintaining a large client base LA County California territory, extending up to Santa Barbara and Bakersfield California.
WHERE YOU’LL WORK
This position will work remote, living within the Los Angeles, CA area.
HOW YOU’LL SPEND YOUR TIME
- Present, sell and close business while addressing client objectives and pain points and proactively collaborate with internal teams to address client requirements, resolve issues while exceeding client expectations
- Build strategic road maps to drive positive outcomes and solutions to meet client needs
- Map client stakeholders, pinpointing champions, users, technical staff, and decision-makers
- Actively manage and nurture the sales pipeline with timely follow-ups and progress tracking
- Maintain and grow existing client relationships, manage account retention including account reviews and utilization reporting, and identify upsell and cross-sell opportunities
- Negotiate and finalize deals, provide customer guidance, and develop growth strategies based on market insights.
- Provide exceptional customer collaboration and guidance, collect implementation details
- Develop and report on sales activity, forecasts, and market dynamics to management
- Conduct strategic reviews to align solutions with clients and stay informed on industry trends to spot new business opportunities
- Leverage market knowledge and client insights, including territory management, pipeline opportunities, and cross-sell opportunity referral activity where applicable
WHAT YOU'LL NEED
- Bachelor’s degree is required.
- 3+ years of sales account management experience within outside sales required
- Strong negotiation skills for favorable client deals, this includes the ability to understand the needs and interests of both parties and find mutually beneficial solutions
- Adept written communication for sales documentation
- Ability to build trust and maintain regular contact for upsell/cross-sell opportunities
- Strong analytical abilities are essential for sales data interpretation, trend identification, and strategic decision making
- Average of 3 field travel days per week
BENEFITS
- Flexible and generous paid time off
- Competitive medical, dental, vision and life insurance
- 401(k) employer matching program
- Parental leave
- Wellness resources
- Charitable matching program
- Hybrid work
- On-site workout facilities (Leawood, Gilbert, Burlington)
- Community outreach groups
- Tuition reimbursement
Fostering A Sense of Belonging
We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued and be their authentic selves. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.
About Ascend Learning
As a tech-enabled services company, Ascend Learning is a national leader in developing and delivering data-driven online educational content, software, assessments, analytics, and simulations serving institutions, students and employers across healthcare, fitness and wellness, public and workplace safety, skilled trades, insurance, financial services, cybersecurity, and higher education. We're committed to accelerating the learning pathways that can move people into careers where they have the knowledge and skills to have an impact and help change lives in the communities they serve. Headquartered in Burlington, MA with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2023 Greatest Workplaces for Diversity.
Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.
#LI-NK1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Similar Jobs
Senior Technical Account Manager
Udemy
🇺🇸 Remote - Denver, CO
Account Manager
OverDrive
🇺🇸 Hybrid - Cleveland, OH
Customer Success Manager - Public Sector
Pluralsight
🇺🇸 Hybrid - Westlake/Dallas, TX
Account Manager, Vocabulary.com
IXL Learning
🇺🇸 Hybrid - Raleigh, NC
SMB Customer Success Manager
Newsela
🇺🇸 Remote - US
