Abre
Account Manager: Enterprise/SMD
CRM
Gainsight
K-12
Edtech.com's Summary
Abre is hiring an Account Manager for Enterprise and SMD accounts. The role involves managing and growing existing accounts by building strong partnerships with district leaders, driving renewals and expansions, and collaborating with internal teams to ensure client success and revenue growth.
Highlights
- Manage a portfolio of Enterprise and SMD school district accounts focusing on satisfaction, retention, and growth.
- Identify upsell and cross-sell opportunities aligned with client needs.
- Build executive-level relationships with C-suite and district leaders through regular business reviews.
- Forecast deals and manage pipeline using Salesforce CRM.
- Collaborate with Client Success, Marketing, and Product teams to deliver a seamless client experience.
- Represent Abre at client sites and industry events, with up to 30% travel.
- Requires 2+ years of account management or related experience in the K-12 market and strong knowledge of school district needs.
- Proficient with Salesforce CRM and Gainsight; strong analytical, communication, and problem-solving skills.
- Benefits include flexible PTO, paid holidays, parental leave, health/dental/vision insurance, 401(k) with company match, stock options, and wellness stipend.
- Focuses on education sector with a mission-driven, inclusive company culture.
Account Manager: Enterprise/SMD Full Description
Account Manager: Enterprise/SMD
Location: Remote (must be located within easy access to a major airport): Full-Time
Headquarters: Cincinnati, Ohio
About Abre
Abre is on a mission to empower K–12 schools with a platform that brings together district’s people, technology, and their data into actionable analytics to help improve outcomes, save money, and make informed decisions. We partner with districts to make data work for educators, students, and administrators alike. Our team is collaborative, mission-driven, and focused on delivering a seamless experience for every district we serve.
About the Role:
The Account Manager at Abre is responsible for renewing and expanding existing accounts, cultivating strategic partnerships, and ensuring client success. Your primary focus will be on retaining and growing accounts by building deep, strategic partnerships with district leaders and maximizing business opportunities. This is a highly visible role where you will be an advocate for our customers while also working to meet and exceed revenue targets.
What You’ll Be Doing:
- Manage a portfolio of Enterprise & SMD accounts ensuring client satisfaction, retention, and growth.
- Identify opportunities to upsell or cross-sell products and services that align with client needs.
- Consistently meet and exceed individual targets for renewal and expansion revenue.
- Build and maintain executive-level relationships with C-suite and district leaders understanding their goals, challenges, and opportunities.
- Conduct regular Executive Business Reviews to demonstrate the value of Abre and identify new opportunities.
- Work proactively to mitigate and resolve client issues and concerns promptly, escalating where appropriate to maintain client trust.
- Accurately forecast deals and manage your pipeline using Salesforce CRM.
- Collaborate with internal teams, including Client Success, Marketing, and Product, to ensure a seamless client experience.
- Represent Abre at client sites, conferences, and industry events (travel up to 30%).
- Contribute to building a positive team culture where people want to work and thrive.
- Create and deliver custom proposals aligned to district needs analysis.
Who You Are
You are a strategic, relationship-focused professional with a passion for education. You thrive in a fast-paced, startup environment and are a true team player. You have:
- 2+ years of successful account management/customer success or account executive experience in the K-12 market, with a strong understanding of school districts and their unique needs.
- The ability to build rapport, outline a buying vision, challenge the status quo, and position Abre as a strategic partner.
- A data-driven mindset, capable of leveraging insights to drive your strategies and sales.
- Ability to manage multiple accounts and projects simultaneously in a fast-paced environment.
- A self-starter with an entrepreneurial spirit and a highly energetic approach.
- Superior analytical and problem-solving skills
- Exceptional written and verbal communication skills to support customer interactions.
- Demonstrated experience with Salesforce CRM and Gainsight.
- The ability to work together with colleagues from other departments to improve efficiency and overall client experience.
Abre.io is an Equal Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.
Why Join Abre?
- Be part of a mission-driven company making a real impact in education.
- Collaborate with passionate, supportive colleagues who value learning and growth.
- Enjoy flexibility with remote work options and a healthy work-life balance.
- Contribute to a culture that prioritizes inclusivity, accessibility, and human-centered design.
Benefits
At Abre, we value our team and offer competitive perks, including:
- Time Off: Flexible PTO and 11 paid company holidays
- Summer Fridays: Early office closures on designated Fridays during summer months to support work-life balance
- Parental Leave: Paid parental leave
- Insurance: Health, Dental, and Vision insurance; Employer-paid Basic Life and Short-Term Disability insurance
- Retirement: 401(k) with company match
- Equity: Stock options available
- Wellness: Monthly employee wellness stipend
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