About the Role
As an Account Manager II, your primary responsibility is to build and maintain strong relationships with clients who use PXT Select assessment tools. PXT Select is a leading provider of employee assessment solutions that help organizations find and develop top talent, and your role is critical to ensuring that clients get the most out of these tools.
Your main purpose is to serve as the primary point of contact for the clients, helping them to understand their assessment data, interpret results, and develop effective talent strategies. You will work closely with clients and prospects to find their needs and goals, and then develop and carry out plans to meet those needs.
In addition to managing existing client relationships, you will also be responsible for identifying opportunities to expand PXT Select’s client base. This will involve networking, prospecting, and other sales-related activities.
How you will make an impact
- Build and maintain business relationships with end-user clients; consulting with them to find problems, devise solutions, and implement solutions using PXT Select products and offerings.
- Find additional business opportunities within client organization to expand account growth and profitability.
- Build new revenue-generating relationships with key target clients in various sectors both with new clients and with existing accounts.
- Create detailed business plans to meet goals and quotas.
- Manage the entire sales cycle from identifying a client to customer acquisition.
- Discover new sales opportunities and turn them into long-term relationships.
- Present technology platform to current and prospective clients via demos and run trainings for client organization
- Successfully implement PXT Select solution in client organization processes.
- Provide professional after-sales support to enhance customers’ commitment and satisfaction
- Remain in frequent contact with clients; your responsibility is to understand their needs and intentions and create new opportunities for maximizing usage.
- Respond to client needs and resolve issues aiming to keep the customer satisfied and preserve the company/brand’s reputation in the marketplace.
- Negotiate agreements, manage contract renewals, and keep accurate records of sales and customer data in Salesforce.
What we look for (required)
- Proven record of accomplishment as a Key Account Manager or Account Executive selling technology and solutions in a business to business environment (minimum of 4 years, 8 or more years preferred)
- Bachelors Degree in Business or Marketing related fields are strongly preferred.
- Excellent communication and presentation skills with the ability to build relationships and sell virtually.
- Coaching and training skills; interpersonal, problem-solving, and effective organization and time management skills required for success in this role.
- Strong business acumen with professional written and oral communication skills.
- Knowledge of market research, sales, and negotiation principles.
- Outstanding knowledge of MS Office and CRM software (Salesforce.com is a plus).
- Enthusiastic and passionate about the work of a sales professional.
- Ability to travel 4 to 6 times per year or as required by client.
About Wiley:
Enabling Discovery, Powering Education, Shaping Workforces.
We clear the way for seekers of knowledge: illuminating the path forward for research and education, tearing down barriers to society’s advancement, and giving seekers the help they need to turn their steps into strides.
Wiley may have been founded over two centuries ago, but our secret to success remains the same: our people. We are willing to challenge the status quo, move the needle, and be innovative. Wiley’s headquarters are in Hoboken, New Jersey, with operations across the globe in more than 40 countries.
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual’s status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance.
We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers and learning champions all while striving to support the health and well-being of all employees, for example we offer meeting-free Friday afternoons allowing more time for heads down work and professional development.
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. This range represents Wiley’s good faith and reasonable estimate of the base pay for this role at the time of posting. It is anticipated that most qualified candidates will fall within the $55,000-$80,700 + sales incentive range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies
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Location/Division: United States; Texas, USA
Job Requisition: R2300605
Remote Location: Yes
Time Type: Full Time
US Target Base Pay Range: $55,000 - $80,700