University of South Carolina
AD Admissions - Operations
🇺🇸
Aiken, SC
🕑
Full-Time
💰
$58K - $72K
💻
Enrollment
🗓️
February 26th, 2026
CRM
FERPA
Edtech.com's Summary
University of South Carolina is hiring an Associate Director of Operations for Admissions. The role involves managing the technological aspects of the CRM system, supervising admissions processors, training university personnel on CRM usage, and overseeing the application process for various student categories.
Highlights
- Manage the Slate CRM system and oversee application processing workflow including data transfer to the Banner Student Information System.
- Supervise and support admissions processing staff, provide training, professional development, and performance management.
- Serve as the Slate system administrator, maintaining database setup and updates while streamlining information flow between systems.
- Ensure accuracy and compliance of applicant and student records with FERPA, NACAC, and institutional policies.
- Collaborate on admissions strategy and enrollment management with directors and associate directors.
- Working knowledge required of enterprise systems (ideally Ellucian), university-specific or corporate CRMs, and Microsoft Office software (Word, Outlook, Access, Excel, PowerPoint, Publisher).
- Minimum qualifications include a bachelor's degree in a related field and at least 3 years of related experience or equivalent combination of education and experience.
- Preferred qualifications include a master's degree, professional admissions office experience, CRM system management, staff supervision, and communication plan coordination.
- Salary range from $57,779 to $72,224 annually, with full-time, 12-month employment at USC Aiken Admissions.
- Applicants must submit a cover letter and resume by March 15, 2026.
AD Admissions - Operations Full Description
AD Admissions - Operations
Please see Special Instructions for more details.
In addition to completing the online application, please also upload your resume and a separate cover letter.
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by March 15, 2026.
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by March 15, 2026.
Posting Details
Posting Summary
Logo |
Posting Number | STA00099PO26
Job Family | Enrollment Management
Job Function | Enrollment Management
USC Market Title | Enrollment Manager Lead
Link to USC Market Title | https://uscjobs.sc.edu/titles/132615
Job Level | M0 - Managerial
Business Title (Internal Title) | AD Admissions - Operations
Campus | Aiken
Work County | Aiken
College/Division | USC Aiken College/Division Level
Department | AIK Admissions
State Pay Range | G10
USC Market Range | MRG - $57,779 $72,224 $86,669
Anticipated Hiring Range | $57,779 - $72,224
Location of Vacancy |
Part/Full Time | Full Time
Hours per Week | 37.5
Work Schedule |
Basis | 12 months
Job Search Category | Other Professional
Posting Number | STA00099PO26
Job Family | Enrollment Management
Job Function | Enrollment Management
USC Market Title | Enrollment Manager Lead
Link to USC Market Title | https://uscjobs.sc.edu/titles/132615
Job Level | M0 - Managerial
Business Title (Internal Title) | AD Admissions - Operations
Campus | Aiken
Work County | Aiken
College/Division | USC Aiken College/Division Level
Department | AIK Admissions
State Pay Range | G10
USC Market Range | MRG - $57,779 $72,224 $86,669
Anticipated Hiring Range | $57,779 - $72,224
Location of Vacancy |
Part/Full Time | Full Time
Hours per Week | 37.5
Work Schedule |
Basis | 12 months
Job Search Category | Other Professional
About USC
About University of South Carolina | From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Veterans' Preference Statement | The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.
Veterans' Preference Statement | The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.
Benefits for FTE Positions
The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
Position Description
Advertised Job Summary | Associate Director of Operations, Salary: $57,779 – $72,224 per year, USCA Admissions
The Associate Director of Operations manages technological aspects of Customer Relationship Management (CRM) system utilization and training. Supervises admissions processors in the Office of Admissions and provides training to university personnel on CRM usage. Oversees the application process for first- time freshmen, transfer students, graduate students, and assists students gaining readmission to the University. Knowledge/Skills/Abilities: Working knowledge of enterprise systems (ideally Ellucian), university specific or corporate CRM’s, and various Microsoft Office suite software (Word, Outlook, Access, Excel, PowerPoint, Publisher). Ability to work with a diverse group of individuals, and ability to balance priorities. Strong communication skills (oral and written) and public presentation skills. Ability to build relationships with prospective students, parents, and guidance counselors. Minimum requirements: Bachelor’s degree in a job related field and 3 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience. Preferred: Master’s degree. Professional experience in university admissions office, recruiting students, utilizing/managing CRM systems, supervision of professional admissions staff, coordinating of communication plans. Application deadline: March 15, 2026. USCA is an AA/EOE. We strive to cultivate an environment that is open, welcoming, and supportive of all individuals.
Job Related Minimum Required Education and Experience | Requires a bachelor’s degree in a job related field and 3 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Required Certification, Licensure/Other Credentials |
Preferred Qualifications | Master’s degree. Professional experience in university admissions office, recruiting students, utilizing/managing CRM systems, supervision of professional admissions staff, coordinating of communication plans.
Knowledge/Skills/Abilities | Working knowledge of enterprise systems (ideally Ellucian), university specific or corporate CRM’s, and various Microsoft Office suite software (Word, Outlook, Access, Excel, PowerPoint, Publisher). Ability to work with a diverse group of individuals, and ability to balance priorities. Strong communication skills (oral and written) and public presentation skills. Ability to build relationships with prospective students, parents, and guidance counselors.
The Associate Director of Operations manages technological aspects of Customer Relationship Management (CRM) system utilization and training. Supervises admissions processors in the Office of Admissions and provides training to university personnel on CRM usage. Oversees the application process for first- time freshmen, transfer students, graduate students, and assists students gaining readmission to the University. Knowledge/Skills/Abilities: Working knowledge of enterprise systems (ideally Ellucian), university specific or corporate CRM’s, and various Microsoft Office suite software (Word, Outlook, Access, Excel, PowerPoint, Publisher). Ability to work with a diverse group of individuals, and ability to balance priorities. Strong communication skills (oral and written) and public presentation skills. Ability to build relationships with prospective students, parents, and guidance counselors. Minimum requirements: Bachelor’s degree in a job related field and 3 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience. Preferred: Master’s degree. Professional experience in university admissions office, recruiting students, utilizing/managing CRM systems, supervision of professional admissions staff, coordinating of communication plans. Application deadline: March 15, 2026. USCA is an AA/EOE. We strive to cultivate an environment that is open, welcoming, and supportive of all individuals.
Job Related Minimum Required Education and Experience | Requires a bachelor’s degree in a job related field and 3 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Required Certification, Licensure/Other Credentials |
Preferred Qualifications | Master’s degree. Professional experience in university admissions office, recruiting students, utilizing/managing CRM systems, supervision of professional admissions staff, coordinating of communication plans.
Knowledge/Skills/Abilities | Working knowledge of enterprise systems (ideally Ellucian), university specific or corporate CRM’s, and various Microsoft Office suite software (Word, Outlook, Access, Excel, PowerPoint, Publisher). Ability to work with a diverse group of individuals, and ability to balance priorities. Strong communication skills (oral and written) and public presentation skills. Ability to build relationships with prospective students, parents, and guidance counselors.
Job Duties
Job Duty | Manages the Slate CRM system overseeing the end-to-end application processing workflow, including receipt, review, and completion of applicant files as well as the data transfer to Student Information System (Banner). Works on creating streamlined processes to help increase the efficiency and accuracy of applications.
Essential Function | Yes
Percentage of Time | 30Job Duty | Supervise and support operations and processing staff. Provide training, professional development, and performance management. Delegate tasks and monitor progress to ensure goals are met. Collaborate with directors and associate directors on admissions strategy and enrollment management.
Essential Function | Yes
Percentage of Time | 20Job Duty | Serve as the Slate system administrator, overseeing database setup, maintenance, and updates. Work to find ways to streamline and improve the information feed between the two systems (Slate and Banner). Work with upper management to define update and maintenance strategy. Will offer training of the system to new and continuing members of the Office of Admissions and university staff as needed.
Essential Function | Yes
Percentage of Time | 20Job Duty | Maintain accuracy and integrity of applicant and student records. Ensure compliance with FERPA, NACAC, and institutional policies. Conduct regular audits of admissions data and processing workflows.
Essential Function | Yes
Percentage of Time | 20Job Duty | Other duties as assigned to enhance enrollment.
Essential Function | Yes
Percentage of Time | 10
Essential Function | Yes
Percentage of Time | 30Job Duty | Supervise and support operations and processing staff. Provide training, professional development, and performance management. Delegate tasks and monitor progress to ensure goals are met. Collaborate with directors and associate directors on admissions strategy and enrollment management.
Essential Function | Yes
Percentage of Time | 20Job Duty | Serve as the Slate system administrator, overseeing database setup, maintenance, and updates. Work to find ways to streamline and improve the information feed between the two systems (Slate and Banner). Work with upper management to define update and maintenance strategy. Will offer training of the system to new and continuing members of the Office of Admissions and university staff as needed.
Essential Function | Yes
Percentage of Time | 20Job Duty | Maintain accuracy and integrity of applicant and student records. Ensure compliance with FERPA, NACAC, and institutional policies. Conduct regular audits of admissions data and processing workflows.
Essential Function | Yes
Percentage of Time | 20Job Duty | Other duties as assigned to enhance enrollment.
Essential Function | Yes
Percentage of Time | 10
Position Attributes
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
Safety Sensitive or Security Sensitive | No
Hazardous weather category | Non-Essential
Hazardous weather category | Non-Essential
Posting Detail Information
Number of Vacancies | 1
Desired Start Date |
Job Open Date | 02/23/2026
Job Close Date | 03/15/2026
Open Until Filled | No
Special Instructions to Applicant | In addition to completing the online application, please also upload your resume and a separate cover letter.
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by March 15, 2026.
Quicklink for Posting | https://uscjobs.sc.edu/postings/202748
EEO Statement | The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Desired Start Date |
Job Open Date | 02/23/2026
Job Close Date | 03/15/2026
Open Until Filled | No
Special Instructions to Applicant | In addition to completing the online application, please also upload your resume and a separate cover letter.
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by March 15, 2026.
Quicklink for Posting | https://uscjobs.sc.edu/postings/202748
EEO Statement | The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Do you have at least a Bachelor’s Degree in a job related field and 3 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience?
- Yes
- No
Applicant Documents
Required Documents
- Cover Letter
- Resume
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