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North Carolina Agricultural and Technical State University

Administrative Support Specialist

🇺🇸 Greensboro, NC

🕑 Full-Time

💰 $37K - $45K

💻 Operations

🗓️ December 16th, 2025

Edtech.com's Summary

North Carolina A&T State University is hiring an Administrative Support Specialist to provide varied administrative and clerical support to the Associate Dean for Academic Affairs and Executive Assistant within the College of Engineering. The role involves managing office communications, scheduling, document preparation, maintaining records, and assisting with special projects and events related to the college's programs and activities.

Highlights
  • Supports Associate Dean for Academic Affairs and Executive Assistant in College of Engineering.
  • Performs administrative duties including document preparation, scheduling, visitor assistance, and mail distribution.
  • Maintains department records, faculty and staff directory, and manages office supplies.
  • Coordinates logistics for program activities, events, and meetings within the college.
  • Required skills include proficiency with Microsoft Office Suite, Banner Student, Degree Works, and Qualtrics.
  • Minimum qualifications: High School Diploma or equivalent and one year related office experience; ten years preferred.
  • Salary range: $37,486 - $44,510 annually for full-time permanent position (40 hours/week, 12 months).
  • Position classified as SHRA, non-exempt, at journey competency level.
  • Organizational unit: College of Engineering, serving over 2,800 students with nationally accredited programs.
  • Employee benefits include vacation, sick leave, health insurance, retirement plans, and additional university discounts.

Administrative Support Specialist Full Description

Administrative Support Specialist
Please see Special Instructions for more details.
You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.

Employee Benefits available to NC A & T permanent employees include the following and more:

  • Accrued Vacation and Sick Leave for Eligible Employees
  • Community Service Leave
  • Aetna – State Health Benefits of North Carolina
  • NCFlex - Vision, Dental, Flexible Spending Account, Life Insurance and more
  • 12 Paid Holidays
  • Teachers and State Employees Retirement System (TSERS)
  • Optional Supplemental Plans - 401k, 403b, 457b and 457
  • Employee Assistance Program (EAP)
  • Campus Recreation Center Discount
  • University Bookstore Discount

This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.

Posting Details
 Classification Information 
Position/Classification Title  | Administrative Support Spec
Classification Type  | SHRA
Position required to work during periods of adverse weather or other emergencies:  | N - Not Mandatory
Minimum Experience/Education  | High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
Preferred Years Experience, Skills, Training, Education  | Demonstrated commitment to cultural diversity and ability to work with individuals or groups with diverse backgrounds.

Experience – Ten years preferred
Skills – Microsoft Office Suite, Banner Student, Degree Works, Qualtrics
Training – Keyboarding; Professional Administrative support development; Customer service; Web searching
Education – High School Diploma

Required License or Certification  

 Position Overview 
Primary Purpose of Position  | This position provides support to the Associate Dean for Academic Affairs and Executive Assistant of the College of Engineering (COE). This position performs a variety of basic administrative, clerical and office support duties. This position has knowledge of office and work unit policies and procedures, and communicates information pertaining to COE programs, functions, and services. Duties performed include preparation of documents and reports; using office technology; compiling records; organizing and maintaining files; posting information; greeting, referring, and assisting visitors, clients, faculty, staff and others; answering phones; scheduling rooms for COE events and classrooms; distributing mail, and photocopying. Assist the Associate Dean for Academic Affairs with special projects and events.
Primary Function of Organizational Unit  | North Carolina A & T State University is a public land grant high research activity institution that is committed to dedicated teaching and learning, scholarly and creative research, and effective engagement and public service. The University enrolls over 15,200 students.

Nationally recognized for its leadership and excellence in STEM education and research, N.C. A&T is classified as “R2-High Research Activity” in the Carnegie Classifications and is poised to achieve “R1-Very High Research Activity” status. It also holds Carnegie’s earned credential in Community Engagement and the Association of Public and Land-Grant Universities (APLU) Innovation and Economic Prosperity designation. With an annual economic impact of $2.4 billion, N.C. A&T plays a vital role as a higher-education economic driver in North Carolina’s Piedmont Triad region and across a state that is ranked No. 1 in the nation for the second straight year as “best for business” by the CNBC financial network.

The College of Engineering, with over 2,800 students, has EAC ABET accredited undergraduate programs in Architectural, Bio-, Biological, Civil, Chemical, Computer, Electrical, Industrial, and Mechanical Engineering, as well as a CAC ABET-accredited program in Computer Science. On the Graduate level, the College has 8 Masters of Science Degree programs, and 5 Doctoral programs. The 5 research cluster areas of the College of Engineering (COE) are Autonomous Systems, Cybersecurity and Resilience, Energy and Sustainability, Healthcare Applications and Complex Systems and Networks. The College welcomes team members who thrive in an environment that embraces diversity and inclusion within the student body, faculty, and staff. Additional information about the College and the University can be found at www.ncat.edu/coe.

Work Hours  | 8AM - 5PM, Monday - Friday
Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies.  | On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on-site)
 Key Responsibilities and Related Competencies 

Required Competency  | Communication
Duties  | Conveys basic information and ideas through a variety of media to individuals and groups. Exhibits excellent editing and proofreading skills. Communicates orally and in written form with visitors, students, board members, faculty, staff (on and off campus), and provides need-based support. Independently provides direct information regarding inquiries about the COE programs & activities in a professional manner, and interacts with the public in general (i.e., University Administrators, Dean, Associate Deans, COE Chairpersons, Faculty and Staff) through a professional and team-driven environment. Maintains detailed calendars and records; manages logistics associated with the delivery of program activities and supplies. Other activities include event planning, phone call / visitor / email routing, mailbox, and department appearance oversight. Looks for opportunities to improve college and departmental operational efficiency and effectiveness. Adapts well to work environment changes.Required Competency  | Coordination - Operations
Duties  | Provides administrative assistance to the Associate Dean for Academic Affairs and Executive Assistant including managing department records, assisting in hosting industry and academic visitors, and supporting the Associate Dean for Academic Affairs and Executive Assistant requests in terms of tasks/projects assigned. Additionally, performs tasks related to the front office management of daily appointments and activities, and provides primary administrative support for development of meeting agendas, executive office support, and scheduling for internal and external visitors to the department.Required Competency  | Information/Records Administration
Duties  | Assumes major responsibility for providing administrative assistance to the Associate Dean for Academic Affairs and Executive Assistant in collecting, analyzing, compiling, and processing records and reports using a variety of computer-based software and tools. Maintains the COE Faculty and Staff directory. Receives and distributes letters, packages, etc. Monitors office supplies and places orders when necessary. Other items in this category include preparation and administrative processing of forms as necessary in daily operations. Responsible for independently establishing and managing an efficient filing system for department correspondence, documents, reports, and other materials, utilizing a variety of manual and computerized systems, and effective office support management at an executive level.
 Position Information 
Working Title  | Administrative Support Specialist
Competency Level  | Journey
Position Number  | 002262
Recruitment Range  | $37,486 - $44,510
FLSA  | Non-Exempt
Appointment Type  | Permanent - Full-time
FTE  | 40 hours/week, 12 months
If Time Limited, Appointment Length  |
Organizational Division  | College of Engineering
Organizational Location  | College of Engineering
Organizational Unit  | College of Engineering
 Posting Detail Information 
Posting Number  | SHRA3072
Open Date  | 12/12/2025
Close Date  | 01/02/2026

Special Instructions to Applicant  | You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.

Employee Benefits available to NC A & T permanent employees include the following and more:

Accrued Vacation and Sick Leave for Eligible Employees Community Service Leave Aetna – State Health Benefits of North Carolina NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more 12 Paid Holidays Teachers and State Employees Retirement System (TSERS) Optional Supplemental Plans – 401k, 403b, 457b and 457 Employee Assistance Program (EAP) Campus Recreation Center Discount University Bookstore Discount
 
This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.

Quick Link  | https://jobs.ncat.edu/postings/39196
Supplemental Questions
Required fields are indicated with an asterisk (*).
  1.  Please indicate where you learned of this employment opportunity: 
    • Association of Public Land-Grant Universities
    • Chronicle of Higher Education
    • HigherEdJobs 
    • Indeed.com
    • International Association of Business Communicators 
    • LinkedIn
    • National Association of Black Journalists
    • University of North Carolina System Listings
    • North Carolina A&T State University's website
  2.  If you selected "Other" please provide the name of the resource here. 
    (Open Ended Question)
Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Letter of Reference 1
  2. Letter of Reference 2
  3. Letter of Reference 3
  4. Copy of Education Transcripts 
  5. Certificate of Release or Discharge from Active Duty (DD-214)
  6. Other Document
Contact Division of Human Resources
 Phone: (336) 334-7862
 Fax: (336) 285-2799
 Email: hr@ncat.edu