Appalachian State University
Administrative Support Specialist
🇺🇸 Boone, NC
🕑 Full-Time
💰 $44K - $47K
💻 Other
🗓️ November 3rd, 2025
Edtech.com's Summary
Appalachian State University is hiring an Administrative Support Specialist. The role supports the Department of Sustainable Technology and the Built Environment by managing administrative tasks such as budget and P-Card reconciliation, travel and procurement processing, personnel record keeping, payroll entry, public communications, and calendar coordination.
Highlights
- Maintain and reconcile multiple department budgets
- Manage purchasing, travel arrangements, and payroll activities
- Organize, compile, and maintain departmental records and files
- Communicate budget information with college offices, program directors, and department chair
- Develop and implement technology solutions to improve workflows and train faculty
- Serve as primary point of contact with the College budget officer
- Proficiency in Google Forms, spreadsheets, and experience with payroll and purchasing preferred
- Minimum qualifications include high school graduation and one year of related office experience or equivalent
- Permanent full-time staff position with a Monday-Friday, 8 am-5 pm schedule
- Anticipated hiring salary range is $43,542 to $46,643
Administrative Support Specialist Full Description
Administrative Support Specialist Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the
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Please see Special Instructions for more details.
Please attach required documents:
- Cover Letter
- Resume
- List a a minimum of 3 professional references with contact information in the application
Posting Details
Work experience or education that is NOT included on the application will NOT be considered when screening your application. Please include ALL work experience and education on the application to ensure that you receive the appropriate credit toward qualification for this position.
Position Summary Information
Classification Title | Administrative Support Specialist (Lead in Acad Dept or Admin with Budget Function)
Working Title | Administrative Support Specialist
Location | Boone, NC
Job Category | 6
Position Number | 063771
Not Eligible for Visa Sponsorship | VISA sponsorship is not available for this position. All candidates must be eligible to work and live in the U.S
Department | Sustain Tech & Built Envir - 265300
Minimum Qualifications | Graduation from high school and one year of related office experience; or an equivalent combination of education and experience. Diplomas or degrees must be received from appropriately accredited institutions.
License/Certification Required |
Essential Job Functions | The Department of Sustainable Technology and the Built Environment, part of the College of Fine and Applied Arts, offers programs in sustainable design, construction science, renewable energy, and emerging technologies. Known for its innovative research and commitment to environmental stewardship, the Department fosters a culture of inquiry, discovery, and innovation and hands-on learning that connects theory with practice and local challenges with global solutions. We serve both undergraduate and graduate students through experiential and service-based education.
We seek an Administrative Assistant who will play a vital role in supporting the Department’s mission and the Department Chair. This position manages a range of administrative functions including budget and P-Card reconciliation, travel and procurement processing, personnel record keeping, payroll entry, public-facing communications, and calendar coordination. The role requires a high degree of independence, professionalism, and attention to detail.
Duties and responsibilities of the position may include but are not limited to the following:Maintains and reconciles multiple budgets for the department. Manage purchasing, travel, and payroll. Compiles records, and organizes and maintains files. Interprets and communicates necessary budget information with the College, Controller’s Office, Purchasing, Special Funds accounting, program directors, the chair, and other campus offices. Develops and implements new technology solutions to improve Departmental workflow, and trains faculty on usage. Serve as the primary point of contact with the College budget officer.
Knowledge, Skills, & Abilities Required for this Position | Ability to handle a wide variety of requests with a positive attitude when assisting students, faculty, and staff. Proficiency with technology, problem solving, and developing workflows. Organized work habits with experience assisting others in an office environment. Ability to multitask, work independently and have a strong attention to detail. Strong belief in customer service and professionalism.
Preferred Qualifications | Experience with payroll, purchasing, and reconciling funds. Proficiency with developing Google Forms, spreadsheets.
Type of Position | Permanent Full-Time
Staff/Non-Faculty | Staff/Non-Faculty
Appointment Type | 1.0
Work Schedule/Hours | Monday – Friday; 8:00 am – 5:00 pm
Number of Hours Per Week | 40
Number of Months Per Year | 12
Mandatory Staff | No
Physical Demands of Position | To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Overall Competency Level | Advanced
Salary Grade Equivalency | GN08
Salary Range |
Anticipated Hiring Range | $43,542-$46,643
Required Functional Competencies to Successfully Perform Job Duties. | Budgeting: Maintains and reconciles multiple budgets for the department. Is responsible for departmental purchasing. Makes recommendations to the chair regarding the use and distribution of funds. In conjunction with the administrator, advises subordinate units on fiscal matters such as budget planning, budget analysis, and funding sources. Manages the overall budget for the administrator by reporting expenditures and allocation of funds and sources on a regular basis. Interprets and applies all aspects of purchasing policies and procedures as well as special funds accounting for grants. Communicates and interprets necessary budget information with CFAA, controller, purchasing, department coordinators, the chair and other campus offices
Problem Solving: Develops recommendations and/or independently resolves unprecedented issues and problems. Interprets policies and procedures to resolve problem, participates in solution development with other work units, and explains policy to faculty. Serves as a resource for others in resolving unprecedented, non-standard issues and problems. Assumes responsibilities for and manages the results of decisions. Interprets and completely understands when to refer complex problems to the chair.
Communication-Verbal: Applies knowledge of programs, policies and procedures to interpret and communicate information to meet specific needs of staff and clients. Demonstrates the ability to work with confidential and sensitive information.
Communication-Written: Composes written communication with guidance using standard formats. Composes correspondence involving program or operational procedures independently from general instructions or brief summaries. May design and modify recruiting materials for programs.
Information/Records Administration: Records, compiles and summarizes data using established format. Compiles and organizes information from different sources to develop reports and data.
Knowledge-Program: Understands programs and services to apply this knowledge in problem-solving and responding to most questions and inquiries. Uses program knowledge to interface with other offices and organizations. Provides assistance to students with class registration, course permits, course adds/drops and assigns program advisors. Applies knowledge of University textbook policies in relation to faculty textbook order requirements. Applies knowledge of University policies to process university forms, process banner payroll and perform e-verifications.
Working Title | Administrative Support Specialist
Location | Boone, NC
Job Category | 6
Position Number | 063771
Not Eligible for Visa Sponsorship | VISA sponsorship is not available for this position. All candidates must be eligible to work and live in the U.S
Department | Sustain Tech & Built Envir - 265300
Minimum Qualifications | Graduation from high school and one year of related office experience; or an equivalent combination of education and experience. Diplomas or degrees must be received from appropriately accredited institutions.
License/Certification Required |
Essential Job Functions | The Department of Sustainable Technology and the Built Environment, part of the College of Fine and Applied Arts, offers programs in sustainable design, construction science, renewable energy, and emerging technologies. Known for its innovative research and commitment to environmental stewardship, the Department fosters a culture of inquiry, discovery, and innovation and hands-on learning that connects theory with practice and local challenges with global solutions. We serve both undergraduate and graduate students through experiential and service-based education.
We seek an Administrative Assistant who will play a vital role in supporting the Department’s mission and the Department Chair. This position manages a range of administrative functions including budget and P-Card reconciliation, travel and procurement processing, personnel record keeping, payroll entry, public-facing communications, and calendar coordination. The role requires a high degree of independence, professionalism, and attention to detail.
Duties and responsibilities of the position may include but are not limited to the following:Maintains and reconciles multiple budgets for the department. Manage purchasing, travel, and payroll. Compiles records, and organizes and maintains files. Interprets and communicates necessary budget information with the College, Controller’s Office, Purchasing, Special Funds accounting, program directors, the chair, and other campus offices. Develops and implements new technology solutions to improve Departmental workflow, and trains faculty on usage. Serve as the primary point of contact with the College budget officer.
Knowledge, Skills, & Abilities Required for this Position | Ability to handle a wide variety of requests with a positive attitude when assisting students, faculty, and staff. Proficiency with technology, problem solving, and developing workflows. Organized work habits with experience assisting others in an office environment. Ability to multitask, work independently and have a strong attention to detail. Strong belief in customer service and professionalism.
Preferred Qualifications | Experience with payroll, purchasing, and reconciling funds. Proficiency with developing Google Forms, spreadsheets.
Type of Position | Permanent Full-Time
Staff/Non-Faculty | Staff/Non-Faculty
Appointment Type | 1.0
Work Schedule/Hours | Monday – Friday; 8:00 am – 5:00 pm
Number of Hours Per Week | 40
Number of Months Per Year | 12
Mandatory Staff | No
Physical Demands of Position | To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Overall Competency Level | Advanced
Salary Grade Equivalency | GN08
Salary Range |
Anticipated Hiring Range | $43,542-$46,643
Required Functional Competencies to Successfully Perform Job Duties. | Budgeting: Maintains and reconciles multiple budgets for the department. Is responsible for departmental purchasing. Makes recommendations to the chair regarding the use and distribution of funds. In conjunction with the administrator, advises subordinate units on fiscal matters such as budget planning, budget analysis, and funding sources. Manages the overall budget for the administrator by reporting expenditures and allocation of funds and sources on a regular basis. Interprets and applies all aspects of purchasing policies and procedures as well as special funds accounting for grants. Communicates and interprets necessary budget information with CFAA, controller, purchasing, department coordinators, the chair and other campus offices
Problem Solving: Develops recommendations and/or independently resolves unprecedented issues and problems. Interprets policies and procedures to resolve problem, participates in solution development with other work units, and explains policy to faculty. Serves as a resource for others in resolving unprecedented, non-standard issues and problems. Assumes responsibilities for and manages the results of decisions. Interprets and completely understands when to refer complex problems to the chair.
Communication-Verbal: Applies knowledge of programs, policies and procedures to interpret and communicate information to meet specific needs of staff and clients. Demonstrates the ability to work with confidential and sensitive information.
Communication-Written: Composes written communication with guidance using standard formats. Composes correspondence involving program or operational procedures independently from general instructions or brief summaries. May design and modify recruiting materials for programs.
Information/Records Administration: Records, compiles and summarizes data using established format. Compiles and organizes information from different sources to develop reports and data.
Knowledge-Program: Understands programs and services to apply this knowledge in problem-solving and responding to most questions and inquiries. Uses program knowledge to interface with other offices and organizations. Provides assistance to students with class registration, course permits, course adds/drops and assigns program advisors. Applies knowledge of University textbook policies in relation to faculty textbook order requirements. Applies knowledge of University policies to process university forms, process banner payroll and perform e-verifications.
Pay will be commensurate with applicant competencies, budget, equity and market considerations.
Posting Details Information
Posting Date | 10/15/2025
Closing Date | 11/16/2025
Competency Level Statement | If no applicants apply who meet the required competencies, then management may consider other applicants at a lower competency level.
Special Instructions to Applicants | Please attach required documents: Cover Letter Resume List a a minimum of 3 professional references with contact information in the application
Search Chair Name | co-chairs: Ok-Youn Yu & Elizabeth Schiavone
Search Chair Email | yuo@appstate.edu ; schiavonee@appstate.edu
Applicant Pool Preference | External (Post on the Web)
Closing Date | 11/16/2025
Competency Level Statement | If no applicants apply who meet the required competencies, then management may consider other applicants at a lower competency level.
Special Instructions to Applicants | Please attach required documents: Cover Letter Resume List a a minimum of 3 professional references with contact information in the application
Search Chair Name | co-chairs: Ok-Youn Yu & Elizabeth Schiavone
Search Chair Email | yuo@appstate.edu ; schiavonee@appstate.edu
Applicant Pool Preference | External (Post on the Web)
Departmental Information
Quick Link | https://appstate.peopleadmin.com/postings/52430
Posting Number | 201502923P
Posting Number | 201502923P
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * What is your definition of excellent customer service?
(Open Ended Question) - * Please describe your experience in customer service.
(Open Ended Question) - * Do you have experience with state budgets and accounting procedures?
- Yes
- No
- * Please comment on your work experience with the following: a. Keeping track of multiple budgets b. Computer skills (working with databases, spreadsheets and webpages) c. Being detail oriented d. Compiling or editing documents e. Communicating to or requesting information from people f. Planning meetings and calendar maintenance g. Using Yomart and Banner h. Dealing with constructive criticism or advice from a supervisor i. Prioritizing tasks to meet multiple deadlines j. Handling stress and pressure in the workplace k. Working in an environment in which you have to be productive while being interrupted by other people as for example by students, and other members of the unit. l. Supervising student workers
(Open Ended Question) - * Describe your experience working with a diverse group of individuals in an office setting. (Examples of diverse groups include: faculty, staff, students, parents, and vendors).
(Open Ended Question) - * Indicate your related office experience providing high-level administrative support to a director level position. (Response must be substantiated in Employment Section of the Application)
(Open Ended Question)
Applicant Documents
Required Documents
- Resume
- Cover Letter / Letter of Interest
Optional Documents
- List of References with Contact Information
Contact Us:
Office of Human Resources
330 University Hall Dr.
Boone, NC 28608
Phone: 828-262-3187
Fax: 828-262-6489
Office of Human Resources
330 University Hall Dr.
Boone, NC 28608
Phone: 828-262-3187
Fax: 828-262-6489
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