Administrative Support Specialist
Please see Special Instructions for more details.
You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.
Employee Benefits available to NC A & T permanent employees include the following and more:
- Accrued Vacation and Sick Leave for Eligible Employees
- Community Service Leave
- Aetna – State Health Benefits of North Carolina
- NCFlex - Vision, Dental, Flexible Spending Account, Life Insurance and more
- 12 Paid Holidays
- Teachers and State Employees Retirement System (TSERS)
- Optional Supplemental Plans - 401k, 403b, 457b and 457
- Employee Assistance Program (EAP)
- Campus Recreation Center Discount
- University Bookstore Discount
This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.
Posting Details
Classification Information
Position/Classification Title | Administrative Support Spec
Classification Type | SHRA
Position required to work during periods of adverse weather or other emergencies: | N - Not Mandatory
Minimum Experience/Education | High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
Preferred Years Experience, Skills, Training, Education | Bachelor’s degree and one year of experience related to student support services; or and equivalent combination of training and experience.
Required License or Certification
Position Overview
Primary Purpose of Position | The key responsibility of this position is to understand the unit processes as they relate to the dimensions and scope of the work of the unit. The candidate will work closely with the director and business officer (operations) to provide bookkeeping services and related duties for several budgets and data management systems to include report writing and monthly report distribution to the directors within the unit. The incumbent will implement processes, ensure that deadlines are met, and work with other departments as it relates to general accounting principles and skills. The incumbent will cover a broad range of duties effectively and quickly, and demonstrate excellent communication skills and proficiency related to unit services, data and technologies. The incumbent will also assist with the coordination of academic accommodations and services for students with documented disabilities, assists students with disabilities in using assistive technology, Assure fulfillment of appropriate standards and compliance in the delivery of services.
Primary Function of Organizational Unit | The Office of Accessibility Resources is located in the Division of Academic Affairs. The Accessibility Resources Office serves students with documented disabilities on campus to ensure equal access within the academic and campus life setting in accordance with the Rehabilitation Act Section 504, The Americans with Disabilities Act (ADA) and the Americans with Disabilities Amendments Act (ADAAA).
Work Hours | 8:00 am-5:00 pm, Monday - Friday
Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies. | On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on-site)
Key Responsibilities and Related Competencies
Required Competency | Administrative Duties
Duties | In all aspects of the project implementations including project rollouts, resource tracking, budget management, schedule development, cost/ budget analysis, cross discipline coordination and communications to deliver projects in time and within budget.
Organizational Skills:Ability to prioritize tasks. Efficient time management. Maintains order and structure in the workspace. Takes direction and is able to follow through on requests from Director or other department leadership Multitasking: Balances and prioritizes multiple tasks. Handles interruptions without losing focus on key responsibilities. Adaptability: Flexibility in responding to changing priorities. Willingness to take on new tasks and challenges. Confidentiality: Ability to handle sensitive information with discretion. Understands, communicates and adheres to privacy policies. Required Competency | Attention to Detail
Duties | Attention to Detail: Accurate data entry and record-keeping. Thorough proofreading and error-checking. Noticing and correcting discrepancies. Timely responses to written and verbal communications or inquiries Required Competency | Communication and Interpersonal Skills
Duties | Teamwork: Actively communicates and collaborates with colleagues and other departments. Willingness to assist others and contribute to a positive work environment. Initiative: Proactively identifies areas for improvement. Takes on additional responsibilities without constant supervision. Dependability: Consistently meets deadlines. Is reliable and accountable for assigned tasks. Required Competency | Client/Customer Service
Duties | Support Specialist maintains specialized knowledge of department processes and adequately explains and assists students and constituents with understanding and adhering to processes. Operates as first-contact to for most students and other constituents who need disability Guides students and others to navigate the OARS application process from initial interest through completion and submission of the application while maintaining strict confidentiality of student disability records and information. Provides support and communication with students, campus and community members, and other stakeholders.
Position Information
Working Title | Administrative Support Specialist
Competency Level | Advanced
Position Number | 007518
Recruitment Range | $43,206 - 43,775
FLSA | Non-Exempt
Appointment Type | Permanent - Full-time
FTE |
If Time Limited, Appointment Length |
Organizational Division | Accessibility Resources
Organizational Location | VP for Academic Affairs and Undergraduate Programs
Organizational Unit | Accessibility Resources
Posting Detail Information
Posting Number | SHRA3077
Open Date | 12/16/2025
Close Date | 01/15/2026
Special Instructions to Applicant | You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application.
Applicants seeking Veteran’s Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.
Employee Benefits available to NC A & T permanent employees include the following and more:
Accrued Vacation and Sick Leave for Eligible Employees Community Service Leave Aetna – State Health Benefits of North Carolina NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more 12 Paid Holidays Teachers and State Employees Retirement System (TSERS) Optional Supplemental Plans – 401k, 403b, 457b and 457 Employee Assistance Program (EAP) Campus Recreation Center Discount University Bookstore Discount
This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.
Quick Link |
https://jobs.ncat.edu/postings/39222 Supplemental Questions
Required fields are indicated with an asterisk (*).
- Please indicate years of administrative or office management experience you possess in higher education?
- None
- Less than 1 year
- 1 - 2 years
- 3 - 4 years
- 5 years or more
- Please indicate your experience working in an Administrative support role.
- None
- 1 - 2 years
- 2 - 3 years
- 3 - 4 years
- 4 years or more
- Do you have a High School diploma?
- How many years of experience do you have providing customer service and assistance to students?
- 0 to 3 years
- 3 to 5 years
- 5 to 8 years
- 8 to 10 years
- 10 years or more
- Please indicate where you learned of this employment opportunity:
- academickeys.com
- Chronicle of Higher Education
- Inside Higher Ed
- Indeed.com
- North Carolina A&T State University website
- University of North Carolina System website
- Other
- If you indicated you learned of this employment opportunity from an “Other” source please advise where you learned of the position:
(Open Ended Question)
Applicant Documents
Required Documents
- Resume
- Letter of Reference 1
- Letter of Reference 2
- Letter of Reference 3
Optional Documents
- Cover Letter
- Curriculum Vitae
- Copy of Education Transcripts
Contact Division of Human Resources
Phone: (336) 334-7862
Fax: (336) 285-2799
Email:
hr@ncat.edu