DeVry University
Admission Advisor in Newark, CA
Edtech.com's Summary
- Engage prospective students via inbound/outbound calls and video conferencing to assess interest and build relationships.
- Meet daily performance metrics including call volume, talk time, and applicant progression.
- Conduct interviews to understand students' motivations, career goals, and barriers to education.
- Provide tailored information about DeVry University and help students identify suitable degree programs.
- Guide students through admissions, linking them to financial aid, academic advisors, and ensuring completion of necessary documentation.
- Maintain quiet, distraction-free remote work environment with hardwired DSL or Cable internet.
- Preferred bachelor's degree or equivalent relevant experience required.
- Work schedule includes varied hours with flexibility including weeknights and Saturdays.
- Compensation ranges from $23.80 to $26.00 per hour.
- Benefits include 401k match, tuition assistance, comprehensive health coverage, paid time off, and remote/hybrid work options.
Admission Advisor in Newark, CA Full Description
DeVry University strives to close our societyâs opportunity gap and address emerging talent needs by preparing learners to thrive in careers shaped by continuous technological change. Through innovative programs, relevant partnerships, and exceptional care, we empower students to meaningfully improve their lives, communities, and workplaces.
Our colleague experience is an area of obsessive focus. At DeVry University, we care about you. Because, only through you can we deliver our unique Care Formula to our learners and partners.
Opportunity:
Our admissions advisors are the first point of contact for prospective students and play a critical role in student recruitment. We are seeking highly motivated, career driven individuals who bring energy and enthusiasm to build meaningful relationships while advancing the universityâs recruitment goals. Success requires strong communication skills, resilience, goal orientation, and the ability to thrive in a high volume, student focused environment.
Work Location:
This is a hybrid position supporting our Newark, California campus located at:
8000 Jarvis Avenue, Suite 220
Newark, CA 94560
In-person presence is required four days every eight weeks â two days per week during Week 1 and Week 4 of the cycle. All other workdays are remote.
Work Schedule:
⢠Two days per week: 9:00 a.m. â 6:00 p.m.
⢠Two days per week: 11:00 a.m. â 8:00 p.m.
⢠Friday: 8:00 a.m. â 5:00 p.m.
Responsibilities:
⢠Admissions Advisors engage prospective students through inbound and outbound phone calls and video conferencing to build initial relationships and assess interest.
⢠The role of the Admissions Advisor is to meet daily performance expectations, including call volume, talk time, and applicant progression, while maintaining a high-quality, student-focused outreach experience.
⢠Admissions advisors interview prospective students to determine their motivation for attending college; understand their career goals and the obstacles that might prevent them from starting or continuing their education; help them to overcome those obstacles; and ultimately help them identify the degree-program that best matches their needs.
⢠During the interview advisors present information about the benefits of education and DeVry University, tailoring their message to the studentâs needs, motivation, and career goals.
⢠Once prospective students decide to enroll, advisors guide them through the admissions process, responding to questions, linking them to financial aid and academic advisors, gathering the documents necessary to start school, and ensuring students complete admissions testing.
⢠By networking and building relationships with their students, admissions advisors identify and contact other prospective students.
Qualifications:
⢠Bachelor's degree preferred or equivalent relevant experience.
⢠Able to sit and work at a desk and on the computer for extended periods of time.
⢠Must have a quiet, distraction-free work environment without any conflicting responsibilities during your scheduled shift.
⢠Home office must have DSL or Cable Internet that is hardwired into a modem/router via Ethernet (Dial up, Wireless, or Satellite internet service cannot be used).
⢠Have a passion for education and the desire to help prospective students achieve their educational and career goals.
⢠Enjoy listening to, and talking with prospective students over the phone, getting to know them, and creating a meaningful relationship.
⢠Possess the skills needed to craft well-written, compelling messages to our students and fellow colleagues.
⢠Have the desire to work with a team, and toward the teamâs goals, while also working independently and being internally motivated.
⢠Must be able to work a flexible schedule including weeknights and Saturdays.
*This job will be posted for 30 days from the posting date.
DeVry University offers benefit options for full-time colleagues, including:
⢠401k with up to 6% company match
⢠Tuition assistance and career development opportunities
⢠Remote & hybrid opportunities
⢠Comprehensive health coverage (medical, dental, vision, and mental health)
⢠Generous paid time off, including parental leave and volunteer time of
⢠FSA/HSA options, disability & life insurance
We believe that a vibrant and collaborative workplace is essential to our educational mission and the success of our community.
We are committed to a workplace environment where all colleagues feel valued, respected, and supported.
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