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Regent University

Admissions Consultant

🇺🇸 Hybrid - Virginia Beach, VA

🕑 Full-Time

💰 TBD

💻 Enrollment

🗓️ October 15th, 2025

CRM

Edtech.com's Summary

Regent University is hiring an Admissions Consultant. The role involves converting enrollment inquiries into qualified applicants through inbound and outbound calls while providing exceptional communication and customer service to prospective students and general inquiries. The Admissions Consultant advises on program fit, maintains knowledge of student resources, and supports recruitment events and new staff training.

Highlights
  • Convert enrollment inquiries to qualified applicants through inbound and outbound calls.
  • Advise prospective students on program fit and admissions requirements.
  • Maintain knowledge of admissions processes, financial aid, transfer guidelines, and military benefits.
  • Maintain comprehensive and confidential student records using CRM and phone systems.
  • Meet and exceed Key Performance Indicators (KPIs) as defined by Enrollment Management leadership.
  • Participate in admissions and recruitment events and assist with onboarding new staff.
  • Required skills: CRM systems, Microsoft Suite, phone systems, minimum typing speed of 40 WPM.
  • Qualifications include a high school diploma, 1-2 years of customer service or sales experience preferred, flexible scheduling, and reliable transportation.
  • Strong organization, communication, interpersonal skills, and commitment to confidentiality and Regent’s core values.
  • Christian commitment consistent with Regent University’s mission is required.