Admissions Counselor

🇺🇸 Hybrid - Virginia Beach, VA 🕑 Full-Time 💰 $40K 💻 Enrollment 🗓️ July 15th, 2026

CRM Rive

Edtech.com's Summary

Regent University is hiring an Admissions Counselor to convert qualified applicants into enrolled students by managing communications through a blended inbound and outbound call center. The role involves counseling prospective students on academic programs, admissions requirements, and related resources while maintaining professionalism and exceptional customer service.

Highlights

Serve as a general recruiter for undergraduate and graduate programs at Regent University.
Provide counseling on program fit, admissions requirements, financial aid, military benefits, and other student resources.
Perform high volume outbound and inbound calls, maintaining accurate student records while protecting confidentiality.
Meet and exceed enrollment management Key Performance Indicators (KPIs).
Participate in admissions and recruitment events and assist with onboarding new staff.
Proficient in Customer Relationship Management (CRM) systems, Microsoft Suite, and phone systems with a minimum typing speed of 40 WPM.
Preferred bachelor's degree and 1-2 years of experience in admissions, customer service, sales, or tele-counseling.
Flexible schedule including days, evenings, weekends, and potential second shift hours.
Annual salary of $40,000.
Commitment to Regent University's Christian mission and core values of Excellence, Innovation, and Integrity.