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Regent University

Admissions Counselor

🇺🇸 Hybrid - Virginia Beach, VA

🕑 Full-Time

💰 TBD

💻 Enrollment

🗓️ October 15th, 2025

CRM

Edtech.com's Summary

Regent University is hiring an Admissions Counselor. The role involves managing communication with prospective students through both inbound and outbound calls to convert applicants into enrolled students while providing excellent customer service and maintaining comprehensive knowledge of university programs and admissions processes.

Highlights
  • Represent Regent University as a recruiter for undergraduate and graduate programs.
  • Counsel prospective students on program fit, admissions, and related resources.
  • Handle high volumes of inbound and outbound calls and maintain accurate student records.
  • Meet and exceed performance targets set by Enrollment Management leadership.
  • Participate in admissions and recruitment events and assist with onboarding new staff.
  • Experience with CRM systems, Microsoft Suite, phone systems, and multitasking required.
  • Preferred qualifications include a Bachelor's degree and 1-2 years experience in admissions, customer service, or telemarketing.
  • Must work flexible schedules including evenings and weekends and have reliable transportation.
  • Commitment to Regent University's Christian mission and core values of Excellence, Innovation, and Integrity is required.
  • Strong organizational, communication, and interpersonal skills necessary to engage a diverse applicant base.