Edtech.com's Summary

Florida State University is hiring an Admissions & Workflows Analyst to build and maintain the Slate admissions CRM that powers undergraduate recruitment and application processing. The analyst sits in Enrollment Management's Technology Operations Unit, working with Admissions staff and campus partners on workflows, forms, queries, and reporting that improve data quality and the applicant experience. The role also serves as the Slate support contact for talent-based admissions programs such as Music, Dance, Theatre, Studio Art, and Film.

Highlights

Develop and maintain Slate workflows, forms, queries, rules, and communications that improve data integrity, application processing, and the student experience.
Analyze business processes and operational requirements to find opportunities for automation and efficiency through Slate, and evaluate new feature requests for impact and feasibility.
Build and maintain advanced reporting tools that guide decision-making and improve recruitment effectiveness.
Act as liaison and Slate support resource for talent-based admissions programs in Music, Dance, Theatre, Studio Art, and Film, developing their application and review processes with program staff.
Reconcile data, identify process issues, and send communications to prospective students in coordination with departmental stakeholders.
Support day-to-day operations of the undergraduate Slate system by maintaining documentation, ensuring data integrity, answering internal and external user questions, and training new users.
Pitch in at Admissions events and assist other Enrollment Management sections during peak times.
Bachelor's degree and two years of experience, or a high school diploma and six years of experience, with a combination of post-high school education and experience equal to six years also accepted.
Preferred qualifications include prior Slate experience, data management skills in Word, Excel, and Outlook, technical experience with application configuration changes, and a strong understanding of university admissions and recruitment processes.
Anticipated salary of $47,660, commensurate with education and experience.

Admissions & Workflows Analyst Full Description

Department

The Division of Enrollment Management - Technology Operations Unit

Responsibilities

The Division of Enrollment Management is comprised of four distinct units: Office of Admissions, Office of the University Registrar, Office of Financial Aid, and Technology Operations. Enrollment Management’s integrated services provide distinctive support throughout the students’ development and progression in their academic experience – from recruitment through commencement. Through collaboration, communication, and commitment, all units within Enrollment Management achieve the highest level of student-centered service to current and prospective students and families as well as to campus partners across the University.

The Technology Operations Unit within Enrollment Management provides technology support, technology-based solutions, systems configuration, identity and data management, and analysis across the division. The unit works closely with subject matter experts in Admissions, Registrar, and Financial Aid to meet the operational and reporting needs of various stockholders across campus.

Works collaboratively with Admissions staff and campus stakeholders to develop scalable solutions that improve data integrity, application processing, communication delivery, and student experience. Develops and maintains Slate workflows, forms, queries, rules, communications, and related system functionality. Analyzes business processes and operational requirements to identify opportunities for automation, efficiency, and process improvement through Slate. Develops and maintains advanced reporting tools to guide decision-making and improve recruitment effectiveness. Stays current on Slate capabilities and best practices and actively engages with peer institutions to share ideas and improve processes. Evaluates new feature requests and assesses their potential impact and feasibility.

Serves as liaison and Slate support resource for designated talent-based admissions programs and populations, including but not limited to Music, Dance, Theatre, Studio Art, and Film. Collaborates with program staff and campus partners to develop and maintain application and review processes that support program objectives. Coordinates with departmental stakeholders to reconcile data, identify process issues, send communications to prospective students, and improve applicant experiences.

Supports the day-to-day operations of the undergraduate Slate system by maintaining documentation, ensuring data integrity, and providing responsive support to internal and external users. Contributes to the Admissions knowledgebase and delivers training to new users to promote consistent and effective use of Slate.

Participates in special events hosted by the Office of Admissions. Assists other sections during peak times in support of the goals of Enrollment Management.

Qualifications

A Bachelor’s degree and two years of experience; or a high school diploma or equivalent and six years of experience. (Note: a combination of post high school education and experience equal to six years.)

Preferred Qualifications

The ability to prioritize and organize multiple work assignments simultaneously.
Experience with data management as well as using Microsoft Word, Excel, and Outlook or comparable software.
Demonstrable technical experience to include handling configuration changes, modifications, enhancements and/or workarounds related to an application.
Applicants should be able to establish and maintain effective working relationships and be able to communicate effectively verbally and in writing. Preferred applicants should have a strong understanding of University admissions and recruitment processes.
Previous work experience with admissions CRMs (Slate).
Candidates with a strong sense of initiative and the demonstrated ability to manage multiple responsibilities concurrently are preferred.
The ability to make sound judgments while working in a deadline-driven environment is essential.

Anticipated Salary Range

$47,660, commensurate with education and experience.

Considerations

This is an A&P position.

This position requires successful completion of a criminal history background check.

This position is being re-advertised. Previous applicants need not reapply.

Equal Employment Opportunity

FSU is an Equal Employment Opportunity Employer.

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Admissions & Workflows Analyst

Edtech.com's Summary

Admissions & Workflows Analyst Full Description

Associate Director of Admissions and Academic Operations

Admissions CRM Coordinator (Slate)

Residency Adviser, Office of the University Registrar

Graduate Admissions Counselor

Director of Undergraduate Admissions & Advising