Advanced Associate, Content Quality Assurance

Edtech.com's Summary

Pearson is hiring an Advanced Associate, Content Quality Assurance. The role involves conducting structured QA reviews to check content clarity, accuracy, and functionality while documenting findings and recommending corrections. The Advanced Associate collaborates with cross-functional teams, performs accessibility reviews, maintains QA materials, and supports continuous improvement of content quality and accessibility standards.

Highlights

Perform detailed QA checks using predefined instructions and collaborate with testers and offshore vendors
Conduct accessibility reviews based on WCAG criteria
Document findings accurately in Jira and escalate complex defects
Maintain organized test plans, checklists, and QA records
Validate usability and formatting across various content types
Provide observations to support continuous improvement in QA processes
Ensure content meets Pearson's baseline quality and accessibility standards
Collaborate effectively with team members to support workflow
Required to have foundational QA skills, attention to detail, problem-solving abilities, and teamwork mindset
Part of the Higher Education organization under Content Creation job family, full-time schedule

Advanced Associate, Content Quality Assurance Full Description

Job Description

The Advanced Associate conducts structured QA reviews with growing independence, checking clarity, accuracy, and basic functionality of content. This role identifies routine issues, recommends straightforward corrections, and maintains organized documentation. The Advanced Associate collaborates with cross functional partners, troubleshoots simple discrepancies, and escalates complex or uncertain issues.

Key Strengths

Attention to detail, foundational QA skills, reliable documentation, problem solving, learning mindset, teamwork

Responsibilities

Perform assigned QA checks using detailed instructions and test plans in collaboration with internal testers and offshore vendors
Conduct accessibility reviews based on established WCAG criteria
Document findings accurately in Jira and escalate unclear or complex defects
Assist in maintaining test plans, checklists, and organized QA materials
Validate basic usability and formatting across content types
Maintain accurate records of assigned work and progress
Support continuous improvement by providing observations on recurring issues
Ensure content meets baseline Pearson quality and accessibility standards
Collaborate effectively with team members to support project workflows

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Job:

Content Creation

Job Family: LEARNING_&_CONTENT_DEVELOPMENT

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Original Job Description