Edtech.com's Summary

Pearson is hiring an Advanced Associate, Information Security (Fraud Investigation) for the Pearson Professional Assessments Security Services team, which investigates test-security incidents and candidate misconduct across its global network of test centers and online-proctored testing. The role centers on managing security cases and incident reports, reviewing testing-session video, and documenting findings, with a smaller share of web monitoring and data forensics support. It suits a patient, detail-oriented analyst who can manage cases independently from initial review through closure.

Highlights

Manage test-security and candidate-misconduct cases from initial intake through investigation, documentation, tracking, remediation, reporting, and closure, keeping complete records of evidence, analysis, findings, and final disposition (about 70% of the role).
Review testing-session video tied to candidate misconduct and security incidents, identifying and documenting relevant behaviors, events, and evidence.
Prepare clear reports on video-review and investigative findings for internal stakeholders, management, and test sponsors, and respond to ad hoc client security requests within expected timeframes.
Maintain documented response plans, security reporting templates, and the boilerplate library, and continuously improve security processes and procedures.
Conduct investigative research using internet sources and internal systems, and proactively escalate emerging security concerns and operational roadblocks.
Support security specialists with web-monitoring and data-forensic investigations, including online research and cyber-intelligence gathering, and write client-facing reports on the findings (about 20% of the role).
Experience with the Microsoft Office suite, including intermediate proficiency in Excel, is required.
Preferred: a bachelor's degree in a related field, research or investigative experience in corporate or fraud investigation, loss prevention, or information security, and experience in the computer-based testing industry.
Calls for strong analytical skills, attention to detail while reviewing large volumes of information, written and verbal English communication with internal and external stakeholders, and willingness to use AI-enabled tools and adapt as they evolve.

Advanced Associate, Information Security(Fraud Investigation) Full Description

Advanced Associate, Information Security, Security Services

The Advanced Associate, Information Security, is part of the Pearson Professional Assessments Security Services team responsible for investigating test-security incidents and candidate misconduct across Pearson Professional Assessment's global network of test centers and online-proctored testing.

A significant portion of this role involves managing security cases and incident reports, reviewing testing-session video, documenting findings, and completing recurring operational security activities. The position requires strong attention to detail, sound investigative judgment, the ability to remain focused while reviewing large volumes of information, and performing tasks where accuracy and consistency are critical.

The ideal candidate is patient, has attention to detail, organized, analytical, and comfortable independently managing cases from initial review through investigation, reporting, and closure.

Responsibilities

70% | Security Operations: Case Management, Video Review, and Candidate Misconduct Investigations

Manage test-security and candidate-misconduct cases from initial intake through investigation, documentation, tracking, remediation, reporting, and closure.
Maintain complete and accurate case records, including incident history, evidence reviewed, investigative analysis, findings, actions taken, and final disposition.
Review testing-session video associated with candidate misconduct and security incidents, identifying and documenting relevant behaviors, events, and evidence.
Prepare clear, accurate reports summarizing video-review and investigative findings for internal stakeholders, management, and test sponsors.
Perform recurring, high-volume case-management and video-review activities, maintaining accuracy and consistency throughout.
Manage multiple active cases and ensure required follow-up, documentation, and reporting are completed within established timelines.
Respond to ad hoc client security requests within expected timeframes.
Conduct investigative research using internet sources and internal systems
Maintain and follow documented response plans for different types of test-security incidents.
Liaise with internal and external stakeholders regarding investigation findings and response actions.
Proactively identify and escalate potential security concerns, emerging issues, case-management challenges, or operational roadblocks.
Maintain security reporting templates and the boilerplate library to ensure materials reflect current practices, processes, and technology.
Maintain, review, and continuously improve security processes and procedures.
Facilitate ad hoc operational security meetings with internal and external stakeholders as needed.

20% | Web Monitoring and Data Forensics Support

Support security specialists with web-monitoring and data-forensic investigations and related client reporting.
Conduct fraud and misconduct investigations, including online research and cyber-intelligence gathering.
Review and organize evidence and findings to support broader security investigations.
Prepare clear, detailed client-facing reports summarizing findings from web-monitoring and data-forensic activities.

10% | Other Duties as Assigned

Support additional Security Services operational activities, investigations, projects, and client requests as needed.

Qualifications

Education and Experience

Bachelor Degree in related field preferred
Research and/or investigative experience in corporate or fraud investigation, loss prevention or information security preferred
Experience with Microsoft Office software suite, including intermediate proficiency in Microsoft Excel
Experience in a Computer-based testing industry preferred

Skills, Knowledge and Abilities

Strong focus and attention to details
Excellent written and verbal communication skills
Strong analytical skills
Curiosity and quick learning
Creative problem solving
Accountability and commitment
Self-motivation and direction
Ability to multi-tasks
Time management and prioritizing skills
Flexible and open to changes
Ability to use AI-enabled tools to support work activities
Ability and willingness to learn and adapt as AI technologies evolve
Ability to communicate effectively with external and internal stakeholders in English

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [email protected].

Job: Security

Job Family: TECHNOLOGY

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Advanced Associate, Information Security(Fraud Investigation)

Edtech.com's Summary

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