Edtech.com's Summary

Technolutions is hiring a Senior Advancement Program Manager. This role focuses on cultivating growth and success for the Advancement cohort of clients by providing technical and process-based guidance, supporting community engagement, and contributing to product development within the Slate CRM platform.

Highlights

Drive growth and enhancement of advancement client services in Slate CRM.
Provide community support, training, and create best-practice resources for advancement users.
Maintain functional expertise in Slate and offer technical support to internal teams.
Conduct feature testing and provide feedback to development teams.
Assist General Manager with strategic initiatives and support new client onboarding.
Travel to industry events and participate in on-site work at New Haven office.
Required expertise with Slate platform and strong communication skills.
Bachelor's degree plus 5+ years relevant experience needed.
Preferred experience includes advancement operations, higher education background, and familiarity with front-end technologies or video editing software.
Salary range from $80,000 to $115,000 per year.

Advancement Senior Program Manager Full Description

Advancement Senior Program Manager

Department

Advancement

Innovation

Salary (Low)

$80,000

per year

Salary (High)

$115,000

per year

Location

New Haven

Reporting To

General Manager of Advancement

Who We Are

Technolutions was founded in 1994 with our flagship product, Slate, released in 2000. Slate is the industry-leading CRM for over 2,100 colleges, universities, and secondary schools to handle their enrollment management, student success, and advancement processes. Built in-house, from the ground up, the Slate platform interacts with millions of users globally. Our mission is to support transformative effects on the world of higher education.

Position Summary

Housed within the Innovation Division, the role of Senior Advancement Program Manager will focus on the overall cultivation, growth, and success of the Advancement cohort of clients at Technolutions. The ideal candidate will possess:

Impeccable written and verbal communication skills
The ability to synthesize complex concepts and explain them to users of all abilities
An innate sense curiosity and imagination
The ability to operate independently with clients and provide technical and process-based guidance
A strategic mindset to aid in the rapid growth of the advancement cohort

This role seeks to unite an individual who has a background or strong interest in higher education fundraising with the innovation of an industry-leading technology company.

Successful candidates for this position will thrive in an environment where no two days are exactly alike and can juggle multiple priorities with mastery and autonomy.

Primary Responsibilities

Contribute ideas to the overall development and enhancement of Slate to better serve the needs and desires of advancement clients
Provide community-based support to our advancement clients
Create and add best-practice examples to the Advancement-Showcase database
Liaise and interpret advancement requests for internal teams, providing context and guidance
Conduct implementation support and fundamental trainings for advancement clients, including creating online courses and facilitating Community Conversations
Maintain a high degree of functional Slate expertise and serve as an internal technical resource for the advancement team
Provide feature testing and feedback to our development and product management team
Provide product demonstrations and assist in the new client onboarding process
Assist the General Manager of Advancement with new and ongoing strategic priorities
Travel when necessary, including industry conferences and the Slate Summit
On-site, in-office work 5 days/week in our New Haven, CT office
Other duties as assigned

Required Qualifications

Prior experience using Slate (for admissions, student success, or advancement)
Superior written and verbal communication skills, with the ability to communicate simply and effectively to a wide range of audiences.
Ability to quickly master a complex SaaS application
Ability to listen with empathy and explain complex concepts to both technical and non-technical users
Demonstrated ability to thrive in a team environment while also operating independently
A sense of humor, creativity, and willingness to fail
Bachelor’s Degree plus 5+ years of relevant work experience

Preferred Experience

Prior Slate for Advancement experience
A deep understanding of advancement operations, concepts, and nuances as it pertains to higher education
Experience training users on complex software / CRM applications
Experience in higher education
Some experience with, or a desire to learn, HTML, CSS, or other front-end frameworks
Some experience with, or a desire to learn, Camtasia or other video editing software

Application Requirements

Please submit a copy of your resume and cover letter to apply for this position.

EEO Statement

Technolutions is an equal opportunity employer. Employment selection and related decisions are made without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status, disability, or any other protected class. In addition, the search for this position will aim to create the kind of workplace in which we all want to work by recognizing and celebrating a diverse workforce at all levels.

Original Job Description

Advancement Senior Program Manager

Department

Advancement

Innovation

Salary (Low)

$80,000

per year

Salary (High)

$115,000

per year

Location

New Haven

Reporting To

General Manager of Advancement

Who We Are

Position Summary

Impeccable written and verbal communication skills
The ability to synthesize complex concepts and explain them to users of all abilities
An innate sense curiosity and imagination
The ability to operate independently with clients and provide technical and process-based guidance
A strategic mindset to aid in the rapid growth of the advancement cohort

This role seeks to unite an individual who has a background or strong interest in higher education fundraising with the innovation of an industry-leading technology company.

Successful candidates for this position will thrive in an environment where no two days are exactly alike and can juggle multiple priorities with mastery and autonomy.

Primary Responsibilities

Contribute ideas to the overall development and enhancement of Slate to better serve the needs and desires of advancement clients
Provide community-based support to our advancement clients
Create and add best-practice examples to the Advancement-Showcase database
Liaise and interpret advancement requests for internal teams, providing context and guidance
Conduct implementation support and fundamental trainings for advancement clients, including creating online courses and facilitating Community Conversations
Maintain a high degree of functional Slate expertise and serve as an internal technical resource for the advancement team
Provide feature testing and feedback to our development and product management team
Provide product demonstrations and assist in the new client onboarding process
Assist the General Manager of Advancement with new and ongoing strategic priorities
Travel when necessary, including industry conferences and the Slate Summit
On-site, in-office work 5 days/week in our New Haven, CT office
Other duties as assigned

Required Qualifications

Prior experience using Slate (for admissions, student success, or advancement)
Superior written and verbal communication skills, with the ability to communicate simply and effectively to a wide range of audiences.
Ability to quickly master a complex SaaS application
Ability to listen with empathy and explain complex concepts to both technical and non-technical users
Demonstrated ability to thrive in a team environment while also operating independently
A sense of humor, creativity, and willingness to fail
Bachelor’s Degree plus 5+ years of relevant work experience

Preferred Experience

Prior Slate for Advancement experience
A deep understanding of advancement operations, concepts, and nuances as it pertains to higher education
Experience training users on complex software / CRM applications
Experience in higher education
Some experience with, or a desire to learn, HTML, CSS, or other front-end frameworks
Some experience with, or a desire to learn, Camtasia or other video editing software

Application Requirements

Please submit a copy of your resume and cover letter to apply for this position.

EEO Statement

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Advancement Senior Program Manager

Edtech.com's Summary

Advancement Senior Program Manager Full Description

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