Edtech.com's Summary

Old Republic Title is hiring an Agency Training and Education Manager. The role involves leading a team to design and manage training programs that improve agent knowledge, performance, and compliance in the title insurance industry, ensuring employees understand underwriting, regulatory requirements, and customer service standards.

Highlights

Lead a team of five in developing and delivering comprehensive training programs.
Manage content and evaluate agent performance related to title insurance and regulatory compliance.
Require proficiency with LMS platforms and Microsoft Office Suite.
Must have 5+ years of training experience, preferably in title insurance or financial services.
Bachelor’s degree in education, business, or a related field is required.
Responsibilities include compliance with company policies and regulatory training.
Strong communication, instructional design, and leadership skills are essential.
Pay range from $100,000 to $130,000 per year.
Comprehensive benefits including medical, dental, vision, 401(k) with company match, and paid time off.
Requires the ability to work during core business hours, occasional travel, and adherence to confidentiality and professionalism.

Agency Training and Education Manager Full Description

Agency Training and Education Manager

NH (Remote)

US Remote

Full time

Job Description:

The Agency Training and Education Manager is responsible for leadership and management of a team responsible for designing, implementing, and managing comprehensive training programs that enhance agent knowledge, performance, and compliance within the title insurance industry. This role ensures that employees and agents are well-versed in title insurance processes, underwriting standards, regulatory requirements, and customer service excellence. The person selected for the role will manage a team of five employees.

Primary Responsibilities:

Training Program Development
Instructional Delivery
Content Management
Performance Evaluation
Compliance and Licensing
Collaboration and Leadership

Essential Duties and Responsibilities:

Complies with Company policies, procedures, regulatory requirements and completes mandatory company compliance training by assigned deadlines.
At a minimum, the ability to work during scheduled or core business hours, Monday through Friday.
Dependable, reliable and punctual attendance is required, which may include in-office attendance or attendance at company, industry or other events that occur outside regular business hours.
Ability to accept supervision and direction, as well as constructive feedback.
Demonstrates courtesy, flexibility, professionalism and is proactive and responsive to supervisor/manager, co-workers and customer needs and expectations.
Other duties that may be assigned.

Knowledge and Skills Required:

Bachelor’s degree in education, Business, or related field.
5+ years of experience in training and development, preferably in the title insurance or financial services industry.
Strong knowledge of title insurance practices, underwriting, and regulatory compliance.
Excellent communication, presentation, and instructional design skills.
Proficiency with LMS platforms and Microsoft Office Suite.
Ability to work in fast paced environment while successfully performing under extreme time constraints and meets prescribed deadlines.
Strong attention to detail with excellent organizational skills, with ability to prioritize and handle multiple tasks and projects.
Ability to act independently with sound judgment and take initiative.
Written and verbal communications are clear, grammatically correct and business appropriate.

Communication and Interpersonal Skills:

Excellent professional written, verbal, listening and communication skills.
Must be a personable, positive, and professional representative of the company.
Ability to foster, develop and maintain professional and collaborative working relationships. Must be able to get along with others, i.e., peers, employees, supervisors, outside customers, and vendors. Lead by positive example.
Ability to collaborate and interact effectively and professionally with all levels of management, employees and customers by email, phone, video conferences and in person.
Actively listens and is mindful of the role body language, gestures and other nonverbal actions can play in communication.

Physical/Mental Demands:

The ability to work with confidential information.
The ability to perform under pressure and be flexible with disruptions throughout the workday.
Repetitive and continual keyboard activity and interaction with display monitors is required.
Local/daily travel by automobile and overnight business travel by air and/or automobile, may be required.

The estimated pay range stated represents the typical pay range for this position or similarly employed employees or employees performing substantially similar work. Factors which may be used to determine the actual pay rate may include, but are not limited to, education, training or experience; seniority; merit and work performance; quantity or quality of production; regional differences in compensation; differences in local minimum wages, or ability and effort.

Position's Pay Range:$100,000.00 to $130,000.00 per year.

Benefits may include:

Comprehensive medical, prescriptions, dental and vision plans
401(k) plan with a discretionary company match
Shareholder Purchase and Reinvestment Plan
Basic life and accidental death and dismemberment insurance premium paid by the company
Voluntary supplemental life insurance for employees, spouses and dependent children
Fertility and Family Building Benefits
Paid Disability benefits
Paid time off programs
11 Company paid holidays per year
Flexible spending account
Health savings account (available to High Deductible Health Plan participants only)
Employee Assistance Program
Educational Assistance Program
Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
Transportation benefit plan for mass transit, parking and vanpool, in several markets

Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.

For California applicants, please click the following link to view our CCPA Applicant Notice

Old Republic Title is an Equal Opportunity Employer

Original Job Description

Agency Training and Education Manager

NH (Remote)

US Remote

Full time

Job Description:

Primary Responsibilities:

Training Program Development
Instructional Delivery
Content Management
Performance Evaluation
Compliance and Licensing
Collaboration and Leadership

Essential Duties and Responsibilities:

Complies with Company policies, procedures, regulatory requirements and completes mandatory company compliance training by assigned deadlines.
At a minimum, the ability to work during scheduled or core business hours, Monday through Friday.
Dependable, reliable and punctual attendance is required, which may include in-office attendance or attendance at company, industry or other events that occur outside regular business hours.
Ability to accept supervision and direction, as well as constructive feedback.
Demonstrates courtesy, flexibility, professionalism and is proactive and responsive to supervisor/manager, co-workers and customer needs and expectations.
Other duties that may be assigned.

Knowledge and Skills Required:

Bachelor’s degree in education, Business, or related field.
5+ years of experience in training and development, preferably in the title insurance or financial services industry.
Strong knowledge of title insurance practices, underwriting, and regulatory compliance.
Excellent communication, presentation, and instructional design skills.
Proficiency with LMS platforms and Microsoft Office Suite.
Ability to work in fast paced environment while successfully performing under extreme time constraints and meets prescribed deadlines.
Strong attention to detail with excellent organizational skills, with ability to prioritize and handle multiple tasks and projects.
Ability to act independently with sound judgment and take initiative.
Written and verbal communications are clear, grammatically correct and business appropriate.

Communication and Interpersonal Skills:

Excellent professional written, verbal, listening and communication skills.
Must be a personable, positive, and professional representative of the company.
Ability to foster, develop and maintain professional and collaborative working relationships. Must be able to get along with others, i.e., peers, employees, supervisors, outside customers, and vendors. Lead by positive example.
Ability to collaborate and interact effectively and professionally with all levels of management, employees and customers by email, phone, video conferences and in person.
Actively listens and is mindful of the role body language, gestures and other nonverbal actions can play in communication.

Physical/Mental Demands:

The ability to work with confidential information.
The ability to perform under pressure and be flexible with disruptions throughout the workday.
Repetitive and continual keyboard activity and interaction with display monitors is required.
Local/daily travel by automobile and overnight business travel by air and/or automobile, may be required.

Position's Pay Range:$100,000.00 to $130,000.00 per year.

Benefits may include:

Comprehensive medical, prescriptions, dental and vision plans
401(k) plan with a discretionary company match
Shareholder Purchase and Reinvestment Plan
Basic life and accidental death and dismemberment insurance premium paid by the company
Voluntary supplemental life insurance for employees, spouses and dependent children
Fertility and Family Building Benefits
Paid Disability benefits
Paid time off programs
11 Company paid holidays per year
Flexible spending account
Health savings account (available to High Deductible Health Plan participants only)
Employee Assistance Program
Educational Assistance Program
Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
Transportation benefit plan for mass transit, parking and vanpool, in several markets

For California applicants, please click the following link to view our CCPA Applicant Notice

Old Republic Title is an Equal Opportunity Employer

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