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McGraw Hill
ALEKS Implementation Manager
ALEKS
Edtech.com's Summary
McGraw Hill is hiring an ALEKS Implementation Manager. The manager partners with customers, prospective customers, and internal sales teams to drive successful adoption of the ALEKS digital learning platform across Higher Education accounts. Working across an assigned territory, this person delivers implementation consultation, coaching, professional development, and training to help customers reach strong implementation fidelity.
Highlights
- Manage ALEKS implementation for an assigned territory, focused on new customers, retention, and account expansion.
- Build long-standing trust and partnership with customers and internal stakeholders.
- Maintain deep knowledge of ALEKS, its research foundation, and its data and reporting.
- Share customer feedback and market needs with internal teams to inform product improvements.
- Coach and guide internal stakeholders to promote implementation success across the territory.
- Analyze and communicate regularly on new, existing, and at-risk implementations.
- 5+ years of professional experience, with teaching, instructional design, or ed-tech experience preferred.
- Bachelor's degree required, with an advanced degree in education, math, science, or ed-tech preferred.
- Remote position requiring up to 25% travel, open to candidates based anywhere in the US.
- Pay range $71,300 - $105,000 annually plus an annual bonus plan and a full range of benefits.
ALEKS Implementation Manager Full Description
Overview
Impact the Moment
Are you interested in making a difference in the lives of others? The McGraw Hill ALEKS
Implementation team thrives on building meaningful relationships with educators to
maximize the potential of every learner. This is a unique opportunity to have a far-reaching
impact on student success as well as impact the educational technology industry.
What is this role about?
McGraw Hill is seeking an ALEKS Implementation Manager to support its Higher Education division and help drive successful adoption of the ALEKS digital learning platform.
ALEKS is a research-based online learning platform supporting subjects including Math, Chemistry, and Placement. The platform uses more than 30 years of research and analytics to assess student knowledge, personalize learning, support mastery, and provide educators with insights into student and class-level progress.
The ALEKS Implementation Manager is responsible for partnering with customers, prospective customers, and internal sales teams to provide implementation consultation, coaching, professional development, training, and technical assistance. This individual will help ensure customers successfully implement ALEKS and achieve strong implementation fidelity.
This is a remote position with up to 25% of travel time required. Candidates must
reside in and be authorized to work for any employer in the United States. The ideal
candidate should reside in New York City or Boston.
What you will be doing:
- Manage the ALEKS implementation needs of your assigned territory with key focus on new customers, retention of existing customers and expansion at existing accounts.
- Enforce best practices while establishing long-standing trust and partnership with customers and your internal partners.
- Maintain master knowledge of ALEKS, the science behind ALEKS, ALEKS data and reports.
- Gather and share customer feedback, observations, and market needs to internal McGraw Hill stakeholders to ensure products and services are continually improved.
- Communicate with, coach and guide internal stakeholders to promote teamwork that ensures implementation success across the territory.
- Regular analysis of and communication with new, existing, and at-risk territory implementations to ensure optimized implementation and success through field based best practices and course management.
We're looking for someone with:
- 5+ years of professional experience required. (Teaching experience, Instructional design and/or educational technology preferred)
- Higher Education experience is preferred.
- Bachelor's Degree required. (Advanced degree in education, math, science or educational technology preferred)
- Ability and willingness to travel. (Travel demands depend on territory and account needs)
- Extraordinary desire to learn and innate drive to help others with strong presentation skills and ability to interact with employees and customers of varying levels, personalities, abilities.
- Familiarity with major operating systems, browsers, Zoom, Microsoft Office Suite, internet concepts are a requirement.
Why work for us?
The work you do at McGraw Hill will be work that matters. We are collectively designing
content that will build the future of education. Play your part and experience a sense of
fulfillment that will inspire you to even greater heights.
The pay range for this position is between $71,300-$105,000 annually. However, base pay offered may vary depending on job-related knowledge, skills, experience, and location. An annual bonus plan may be provided as part of the compensation package, in addition to a full range of medical and/or other benefits, depending on the position offered. Click here to learn more about our benefit offerings.
McGraw Hill recruiters always use a "@mheducation.com or @careers.mheducation.com" email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.
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