Edtech.com's Summary

Elgin Community College is hiring an Analyst of Human Resources Information Systems (HRIS). The analyst acts as the technical lead supporting HR systems, collaborating with HR, IT, and other departments to troubleshoot issues, lead projects, ensure data integrity, and provide training to end users.

Highlights

Provide technical support and troubleshooting for HRIS-related issues, managing ticketing system and escalation processes.
Lead cross-functional projects to implement HRIS features and enhancements with detailed documentation and progress monitoring.
Gather and translate business requirements into technical specifications and maintain system documentation.
Manage HRIS configurations supporting payroll, benefits, and leave management, collaborating on system updates and patches.
Ensure data integrity, security, and compliance through audits, access controls, and regulatory updates.
Design and generate complex reports and dashboards using tools like Entrinsik Informer and Excel.
Develop and execute test plans for system upgrades, coordinating user acceptance testing and quality assurance.
Create and deliver user training materials and conduct workshops to improve HRIS proficiency.
Work with vendors on issue resolution, enhancements, and contracts; collaborate with stakeholders on strategic alignment.
Requires a bachelor's degree or equivalent experience, 4+ years as an analyst, proficiency with ERP systems (preferably Ellucian Colleague), SQL, Excel, and project management tools such as Agile and Jira.
Annual salary range from $73,983 to $90,000 with comprehensive benefits including insurance, retirement plans, tuition reimbursement, and paid time off.

Analyst of Human Resources Information Systems Full Description

About ECC:

Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person—students, staff members, faculty members, and campus visitors—feels valued. The work of each ECC employee is central to the college’s mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie.

Work Schedule:

8:00 AM to 5:00 PM Monday through Friday

Rate of Pay:

This is a Full-Time Administrative position at grade 215, with an annual salary range of $73,983 to $90,000. The salary offer will be based on education and experience, in alignment with the College’s compensation philosophy and the current Collective Bargaining Agreement (CBA), if applicable.

Benefits:

Medical, Dental, Vision Insurance

Life and Long-Term Disability Insurance

Flexible Spending Account (FSA, DCA, Commuter)

Retirement Plans (Pension, 457b, 403b)

Time Off with Pay

Professional Development/Expense

Tuition Reimbursement

Employee Assistance Program (EAP)

Sick Banks

FLSA Status:

Exempt

Grant Funded:

Job Summary:

Under the general direction of the Senior Director of Human Resources Information Systems (HRIS), the Analyst of HRIS serves as a technical point person, supporting HR systems in the organization. This role collaborates with HR, IT, and other departments to resolve system issues, manage user requests, and lead system-related projects. The analyst ensures data integrity, system functionality, and process efficiency while providing technical guidance and training to end users.

General supervision is received by the assigned manager.

Required Knowledge, Skills & Abilities:

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.
• Minimum of 4 years of experience as an analyst.
• Proficiency in data management, database systems, and scripting languages such as SQL.
• Demonstrated experience with ERP systems, preferably Ellucian Colleague and Self-Service.
• Advanced skills in Microsoft Excel and reporting tools, with the ability to write technical specifications and generate complex reports.
• Proven ability to translate business requirements into technical documentation and system configurations.
• Excellent verbal and written communication skills, with the ability to present technical concepts to non-technical audiences.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities and meet deadlines.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• High level of discretion in handling sensitive and confidential information.
• Commitment to continuous learning and professional development in HRIS technologies and practices.
• Experience in creating and executing test plans for software upgrades and patches.
• Ability to train end users and IT staff on HRIS functionality and updates.
• Familiarity with project management methodologies and tools, including Agile and Jira.
• Ability to participate in cross-functional teams and contribute to strategic initiatives
• Experience in technical documentation and training delivery.

Desired Knowledge, Skills & Abilities:

• Familiarity with HRIS-related platforms including PageUp eTalent, ImageNow, Entrinsik Informer, and Workforce eTime.
• Minimum of 1 year experience as an analyst supporting HR systems.
• Strong understanding of HR and payroll laws, regulations, and compliance requirements.
• Experience working in unionized environments and knowledge of collective bargaining agreements.

Essential Duties:

Technical Support & Troubleshooting:
Act as the primary technical resource for HRIS-related issues. Provide timely and effective support to end users by diagnosing problems, identifying root causes, and implementing solutions. Maintain a ticketing system to track issues and resolutions, and escalate complex problems to senior leadership or vendors as needed.

Project Management:
Lead cross-functional project teams to implement new HRIS features or enhancements. Develop detailed project documentation including timelines, milestones, risk assessments, and communication plans. Monitor progress and ensure alignment with institutional goals and compliance requirements.

Requirements Analysis & Documentation:
Conduct stakeholder interviews and process reviews to gather business requirements. Translate functional needs into technical specifications for developers and system administrators. Maintain comprehensive documentation for system configurations, workflows, and customizations.

System Configuration & Maintenance:
Manage system settings and configurations to support HR operations, including payroll, benefits, and leave management. Ensure accuracy and timeliness of updates to critical data elements. Collaborate with HR and IT to implement system patches and upgrades with minimal disruption.

Data Integrity, Security & Compliance:
Perform regular audits to ensure data accuracy and consistency across HRIS platforms. Implement and monitor access controls to safeguard sensitive information. Stay informed of regulatory changes and ensure systems remain compliant with federal, state, and institutional policies.

Reporting & Analytics:
Design and generate reports to support HR decision-making, compliance reporting, and operational analysis. Use tools like Entrinsik Informer to create custom queries and dashboards. Provide training and support to users requesting data insights.

Testing & Quality Assurance:
Develop and execute test plans for new system features, upgrades, and patches. Coordinate user acceptance testing (UAT) and document results. Identify and resolve issues before deployment to ensure system reliability and performance.

Training & User Support:
Create and deliver training materials for HRIS users, including manuals, quick guides, and video tutorials. Conduct workshops and one-on-one sessions to improve user proficiency. Provide ongoing support and updates as systems evolve.

Vendor & Stakeholder Collaboration:
Liaise with software vendors to resolve issues, request enhancements, and negotiate service agreements. Collaborate with internal stakeholders to align system capabilities with strategic goals. Draft and review Statements of Work (SOWs) for external engagements.

Process Improvement & Innovation:
Continuously evaluate HRIS processes for efficiency and effectiveness. Recommend and implement improvements to streamline workflows, reduce manual tasks, and enhance user experience. Stay current with industry trends and emerging technologies.

Other Duties:

1. Perform other job-related duties as assigned which pertain to the job description.
2. Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department.

Physical Demands:

Light (up to 25 lbs occasionally or 10lbs frequently)

Visual Acuity:

Close visual acuity (e.g. computer, assembly)

Work Environment:

Quiet conditions

Environmental Conditions:

Typical office or administrative

Current SSECCA Union Member Information:

The initial posting date for this position is 03/24/2026. Elgin Community College Support Staff Association (SSECCA) members that apply by 04/07/2026 and meet the posted minimum qualifications will receive full consideration.

Equal Employment Opportunity Statement:

Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers.

In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College’s EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.

Original Job Description