Application Administration

🇺🇸 Raleigh, NC 🕑 Full-Time 💰 $51K - $55K 💻 Information Technology 🗓️ April 15th, 2026

Edtech.com's Summary

NC State University is hiring an Application Administration Technology Support Analyst. The role involves providing Tier II application and system support within the Security Applications and Technologies domain, focusing on access control, audio, video, and voice systems. The analyst configures applications, troubleshoots technical issues, and ensures effective system integration while supporting operational needs independently and in teams.

Highlights

Provide Tier II support for enterprise security technologies, including access control, audio, video, and voice systems.
Serve as a subject matter expert for end-user configuration and system performance.
Perform application configuration, troubleshooting, and diagnostics using networking knowledge and specialized tools.
Work independently and collaboratively to maintain high-quality technology services.
Associate’s degree in Computer Science, IT, or related field with experience; bachelor’s degree preferred.
Preferred skills include structured cabling, technical tools usage (network testers, multi-meters), network configuration knowledge, and hardware/software diagnostics.
Salary range: $50,500 - $55,123; broader classification band salary $35,406 - $95,992.
Position is full-time, 12-month recurring appointment within the Security Apps and Tech department.
Supports security systems on NC State’s main and remote campuses.
Requires clear communication skills and problem-solving aptitude in adapting to evolving technologies.