Edtech.com's Summary

Michigan State University (MSU) is hiring an Application Administrator / Information Technologist I. This role supports the maintenance, troubleshooting, and enhancement of enterprise applications for the Division of Residential and Hospitality Services. The position involves collaborating with operations and development teams, providing user support, managing application access, and implementing system upgrades and customizations.

Highlights

Maintain and troubleshoot divisional applications, including after-hours issue resolution.
Provide user support, define application roles, and coordinate access management.
Document processes, deliver training, and contribute to business continuity planning.
Collaborate with operations and development staff on problem-solving and implementation of solutions.
Perform configuration and change management; develop new features, custom reports, patches, and upgrades.
Knowledge equivalent to a four-year degree with 1-3 years of related experience or equivalent combination of education and experience.
Experience with enterprise-level applications, basic computer operations, operating systems, and database knowledge including SQL.
Strong communication skills and proven ability to work effectively with end users.
Position starts fully on-site with transition to a hybrid remote-friendly schedule.
Standard work hours are 8 AM to 5 PM; includes some after-hours availability.

Application Administrator / Information Technologist I Full Description

Working/Functional Title

Application Administrator

Position Summary

The Application Administration team provides technical and administrative support for departmental and enterprise applications for the Division of Residential and Hospitality Services at MSU. This position is part of a hybrid work team and will start fully on-site and transition to hybrid after on-boarding and a probationary time period.

Reporting to the Application Administration team manager, the Application Administrator will primarily perform the following duties:

Maintain and troubleshoot divisional applications. Includes after hours response for issue resolution.
• Provide user support, application role definition & access management coordination
• Documentation, training, business continuity planning.
• Collaborate with operations and development staff to solve problems and implement solutions. Configuration/change management.

Develop and implement new features, custom reports, system patches and upgrades.

Working with Unit Operators and Digital Strategies and Services staff, the Application Administrator will be expected to acquire knowledge of the business use of specific enterprise applications in the university context. Scheduled hours and on-site/remote schedule may vary depending upon the needs of the business units.

Michigan State University (MSU) is ranked #30 among public universities and #63 overall in U.S. News & World Re port’s America’s Best Colleges 2025. Located in East Lansing, three miles east of the state’s capitol, the MSU community includes more than 12,000 faculty, academic and support staff, as well as over 51,000 students. MSU offers an extensive benefits package to its employees including health care, prescription, and dental coverage, and a base retirement program with a University matching contribution, as well as basic life insurance. In addition, MSU offers educational benefits including a course fee courtesy program and educational assistance.

MSU Information Technology provides the primary leadership for strategic, financial, and policy initiatives affecting information technology (IT) across MSU. MSU IT offers technology resources that support MSU’s mission of providing education, conducting research, and advancing engagement.

Minimum Requirements

Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program; one to three years of related and progressively more responsible or expansive work experience in maintaining and troubleshooting divisional applications. Includes after-hours response for issue resolution; provide user support, application role definition & access management coordination; documentation, training, business continuity planning; collaborate with operations and development staff to solve problems and implement solutions; configuration/change management; develop and implement new features, custom reports, system patches and upgrades; or an equivalent combination of education and experience.

Desired Qualifications

Experience managing enterprise-level computer applications; knowledge of basic computer operations, operating systems. A proven ability to work with end users and a good customer-service attitude. Excellent verbal and written communication skills. Database experience and knowledge of SQL. Knowledge of network server operations.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Resume and cover letter

Special Instructions

Please provide three professional references who are knowledgeable of your work.

Work Hours

STANDARD 8-5

Website

https://tech.msu.edu

Remote Work Statement

MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.

Bidding eligibility ends September 9. 2025 at 11:55 P.M.

Original Job Description

Working/Functional Title

Application Administrator

Position Summary

Reporting to the Application Administration team manager, the Application Administrator will primarily perform the following duties:

Minimum Requirements

Desired Qualifications

Equal Employment Opportunity Statement

Required Application Materials

Resume and cover letter

Special Instructions

Please provide three professional references who are knowledgeable of your work.

Work Hours

STANDARD 8-5

Website

https://tech.msu.edu

Remote Work Statement

Bidding eligibility ends September 9. 2025 at 11:55 P.M.

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Application Administrator / Information Technologist I

Edtech.com's Summary

Application Administrator / Information Technologist I Full Description

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