Western Psychological Services
Assessment Consultant
CRM
Edtech.com's Summary
WPS is hiring an Assessment Consultant to provide consultative support and training to clinical and educational professionals using WPS assessments. The role involves educating customers on best practices, building relationships to support customer success and revenue goals, and collaborating with internal teams to share market insights and drive strategic decisions.
Highlights
- Train and support customers in administering, interpreting, and applying WPS assessments.
- Develop and maintain relationships with clinical and educational professionals and key market influencers.
- Deliver presentations, workshops, and training sessions for a variety of audiences.
- Use CRM tools such as NetSuite and HubSpot to track customer interactions and document trends.
- Partner with Inside Sales, Marketing, Product Development, and Customer Service teams.
- Require a minimum master's degree and experience with psychometric assessments.
- Must have knowledge of clinical or school markets and relevant professionals like school psychologists and speech-language pathologists.
- Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook is needed.
- Strong candidates have at least five years' experience, consultative selling skills, and the ability to analyze customer and market data.
- Salary range is $90,000 to $100,000 annually, with up to 33% travel required.
Assessment Consultant Full Description
Assessment Consultant
Full-time Regular
Clerical
Torrance, CA, US
Salary Range:
$90,000.00 To $100,000.00 Annually
Assessment Consultant
Help professionals use trusted assessments with confidence, clarity, and care.
ROLEAssessment Consultant | SCHEDULEFull-time | LOCATIONHybrid / Remote
DEPARTMENTSales | FLSAExempt / salaried | TRAVELUp to 33% as needed
DEPARTMENTSales | FLSAExempt / salaried | TRAVELUp to 33% as needed
Be a trusted resource for clinical and educational professionals. In this consultative role, you will train, support, and build relationships with customers who rely on WPS assessments and intervention resources.
THE OPPORTUNITY
Assessment Consultants partner with Inside Sales, Product Development, Marketing, and Customer Service to promote WPS assessments and intervention resources to clinical and educational organizations across the United States.
You will help customers understand best practices for assessment administration, interpretation, and application while building relationships that support customer success, revenue goals, and the WPS brand.
WHAT YOU WILL DO
Educate & Support Customers• Serve as a trusted advisor on WPS assessments• Guide best practices for administration and interpretation• Deliver engaging trainings, workshops, and presentations• Support customers in schools, clinics, and professional settings
Build Relationships• Develop relationships with key influencers in clinical and educational markets• Represent WPS with professionalism and integrity• Promote WPS products and brand at conferences and meetings• Collaborate with Marketing on strategic campaigns and lead generation
Bring Market Insight Back• Provide detailed customer and market feedback to internal teams• Use CRM tools such as NetSuite and HubSpot to track interactions• Document trends, opportunities, and follow-up needs• Contribute to area planning, forecasting, and strategic decisions
Build Relationships• Develop relationships with key influencers in clinical and educational markets• Represent WPS with professionalism and integrity• Promote WPS products and brand at conferences and meetings• Collaborate with Marketing on strategic campaigns and lead generation
Bring Market Insight Back• Provide detailed customer and market feedback to internal teams• Use CRM tools such as NetSuite and HubSpot to track interactions• Document trends, opportunities, and follow-up needs• Contribute to area planning, forecasting, and strategic decisions
HOW YOU WILL MAKE AN IMPACT
Customer Confidence• Help professionals use WPS assessments accurately and effectively• Translate product knowledge into practical customer guidance• Build trust through responsive, consultative support | Business Partnership• Support area revenue targets through relationship-building• Share field insights that improve products and services• Represent WPS as a credible partner in the assessment community
WHAT WE ARE LOOKING FOR
• Relevant professional qualification required, minimum master's level.
• Experience administering and interpreting psychometric assessments.
• Knowledge of clinical or school markets desired.
• Understanding of school psychologists, speech-language pathologists, occupational therapists, and clinical psychologists is helpful.
• Comfort presenting to a variety of audiences and building rapport with customers.
• Basic computer skills, including Word, Excel, PowerPoint, and Outlook.
STRONG SIGNALS
• At least five years of experience administering and interpreting psychometric assessments.
• Experience delivering customer trainings, workshops, or conference presentations.
• Ability to interpret usage trends, customer feedback, and relevant clinical or educational data.
• Consultative selling skills and comfort addressing customer needs, objections, and next steps.
• Ability to travel as needed, up to 33% of the time, including overnight stays.
WHY WPS
WPS is a specialized publisher serving psychologists, educators, clinicians, and the professionals who support people in need. Our work sits at the intersection of rigorous assessment science, practical customer support, and meaningful impact.
This is an opportunity to use your assessment expertise in a relationship-centered role where customer education, professional trust, and business partnership all matter.
Ready to help professionals make confident, informed assessment decisions? Apply through the WPS careers portal and help us expand access to trusted assessment resources.
EQUAL OPPORTUNITY
WPS is an Equal Opportunity Employer. We encourage qualified applicants from all backgrounds to apply. WPS will consider qualified applicants with criminal histories for employment. At this time, WPS is unable to provide visa sponsorship.
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