Edtech.com's Summary

ETS is hiring an Assessment Process Specialist III who will manage technological aspects of test development and production for assigned programs. This role involves coordinating new systems implementation, overseeing schedules, and ensuring compliance with quality and fairness standards while providing leadership and support across complex testing projects.

Highlights

Manage technological aspects of test development and production processes for assigned program(s).
Coordinate implementation of new systems and capabilities in collaboration with program management and senior staff.
Develop and oversee system migration schedules and master project schedules, consulting stakeholders to monitor progress.
Support item development plans, forms construction, and field test sets using ETS Item Banking and Scoring systems.
Provide training for Outside Item Writer non-content processes and review Test Assembly/Pool Management processes.
Lead process improvements, develop Standard Operating Procedures (SOPs), and ensure compliance with ETS Standards for Quality and Fairness.
Serve as primary point of contact for non-content related test development work and act as liaison for client queries.
Prepare RFP responses, manage budgets, and monitor actuals against budget with corrective actions as needed.
Require proficiency in project management, test development processes, accessibility standards, and Microsoft Office tools.
Require BA/BS degree with 5-6 years of project or process management experience and 2-3 years of client management experience; Master’s degree preferred.

Assessment Process Specialist III Full Description

Job Level : Any
Level of Education : BA/BS
Job Type : Full-Time/Regular
Date Updated : 11/12/2025
Years of Experience : Not Applicable
Starting Date : 01/05/2026
Will this position have direct reports? : false

Job Description

About ETS:
ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.

Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.

Position Summary (the reasons the position exists; a summary of what the is position is responsible for):

The Assessment Process Specialist III manages technological aspects of Test Development and Production processes for an assigned program or programs, and coordinates implementation of new systems and capabilities for a major program or program(s) with guidance from a senior manager.

The Assessment Process Specialist III may serve as a corporate and/or division expert in testing, specifically in the logistics of developing assessment instruments, practical measurement and test design.

The Assessment Specialist III acts independently to provide leadership and support test development work for complex testing programs and projects. The incumbent has full knowledge of all phases of the test creation process and may perform a lead external role. Additional duties may consist of providing guidance and direction to other assessment professionals and serving as a mentor to Assessment Process Specialists I and II.

Responsibilities (indicate 5-10 key responsibilities/tasks that effectively describe the position; List from most important to least important):

Works with Program Management and senior level staff to support the implementation of new systems and capabilities, supports
annual scope of work, including the annual item development plan, innovative products and services plan for forms construction
and field test sets and subsequent change orders for programs using ETS Item Banking and Scoring systems
Develop and oversee the system migration schedule for major program(s)
Manage the master schedule and develop sub-schedules, consulting all stakeholders
Monitor progress against work plan and escalate and resolve issues as appropriate
Assist in training to support Outside Item Writer non-content processes for assigned program (s)
Assist programs in reviewing their Test Assembly/Pool Management process using Item Banking tools.
Play a major role in implementation of major process changes such as IBIS or the use of vendor item banks and delivery platforms
Propose and implement process improvements and SOPs (Standard Operating Procedures)
Ensure that all items, tests and scoring materials developed are fair and valid, in compliance with ETS Standards for Quality and
Fairness
Oversee the QMS (Quality Management System) documentation required for assigned program area
Serve as Primary AD point of contact for all non-content related work and may serve as liaison for client’s test development
queries.
Oversee test development and production processes
Organize response to special requests and rush projects from either clients or SBU product management
Serve as program resource to clients and candidates, giving advice, interpreting program guidelines and attending meetings as
requested, under direction of senior manager.
Lead regular internal meetings with project staff to communicate information and monitor schedules
Flow information to the appropriate staff, within relevant timelines, to resolve issues affecting all development areas
Serve as major contributor for the AD portion of RFP (Request for Proposal) responses
Support development of the AD portion of budgets
Monitor actuals against budget and take corrective actions
Prepare materials for RFP responses, including cost estimates
Adhere to ethical standards and comply with the laws and regulations applicable to your job function.

Experience and Skills

Requires Skills:

Test Development: Has command of the assessment development process from item acquisition to hand-offs for administration and scoring. Understands the principles, conventions, terminology, and tools for stages within the test development process relevant to assigned work. Proposes efficiencies and innovations to improve departmental operations. [End-to-End Understanding]. Can learn and use new technologies facilely to assist in developing test items and forms and to score student responses.
Content Knowledge: Not Applicable-see Alternate Test Format, Coordination and ADSC in other requirements. [Functional and Technical Acumen]
Oral and Written Communications: Has strong written and verbal communication skills; is able to convey important information about project plans and schedules in a clear and timely manner. [Functional and Technical Acumen]
Project Management: Demonstrates a high level of productivity, with attention to quality. Exhibits accountability for assigned work. [Results Orientation] Possesses the skills to plan, organize, and manage tasks and resources to accomplish a well-defined objective, within constraints of time, resources, and cost.
Problem Solving: Has the ability to problem-solve and possesses flexibility to adjust project plans and schedules and adapt existing processes and procedures to meet deliverables on time and with the expected quality without negatively impacting colleagues, processes, or other deliverables. [Results Orientation]
Collaboration: Has a track record of adding value to official or unofficial teams by actively participating in them and seeking to understand the various interests of team members. Fosters respectful relationships with internal and external colleagues. Demonstrates professionalism. Is customer-focused and sensitive to differing values, abilities and needs of staff. [Collaboration]
Learning Orientation: Demonstrates the ability to adapt previous work experiences and gain knowledge from others and successfully provide recommendations or a course of action in new and ambiguous situations. Can adapt to changes to policies and processes and apply new learnings in an expected or reasonable time frame. Has the ability to success at working in new ways, on dealing successfully with ambiguous situations. [Learning Agility]

Other Requirements (Specialized skill sets, behavioral/technical):

Alternate Test Format:

Has accessibility knowledge that can be applied to add significant value to adaptation of items, test forms and publications for accessibility and specific alternate editions of test forms.
Is knowledgeable about current standards and trends in accessibility.
Understands how technology affects the construct and adapted test forms/publications.
Effectively uses required technology for item accessibility reviews, addition of item accessibility features, for alternate test form
development.

ADSC:

Has expertise in proposing how to configure and use technological capabilities in standardized ways to develop assessments.
Can identify, analyze, refine, and prioritize user requirements for systems development.
Knows how to plans user acceptance testing.

Coordination:

Strong understanding of the requirements of each stage within the assessment development process. Understands the principles, conventions, terminology, and tools for stages within the process.
Facility with project management work organization and Microsoft Office tools.
Demonstrates the ability to adapt previous work experiences and gain knowledge from others and successfully provide recommendations or a course of action in new and ambiguous situations. Can adapt to changes to policies and processes and apply new learnings in an expected or reasonable time frame.

Education, Certifications, or Special Licenses:

Bachelor’s degree in relevant field of study or the equivalent combination of education and experience from which comparable knowledge and experience can be acquired is required. Master’s degree in Education, Measurement or content field of specialty is preferred.

The ability to execute work assignments independently that are related to accessible content development and design activities for novel or complex products, including standardizing cross-product designs, interacting with external colleagues, and providing guidance to less experienced Accessible Content Specialists is required.

Relevant Years of Experience Required:

Minimum 5-6 years of progressively responsible experience in process or project management, administration, operational ortechnical activities.
Minimum 2-3 years of experience in external or internal client management.

Strong writing skills, well-developed organizational skills, and a willingness/adeptness with regards to learning new technology are required.

Experience in assessment development and up-to-date knowledge of the industry, trends, and standard practices are preferred.

Mastery of field of specialty, thorough knowledge of the assessment development process, plus extensive knowledge of testing and measurements in order to provide expert advice to the corporation, serve in a leadership capacity and represent ETS in professional organizations and the educational community.

ETS is mission driven and action oriented

We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning.
We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth!
As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you!

ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity.

Original Job Description

Job Level : Any
Level of Education : BA/BS
Job Type : Full-Time/Regular
Date Updated : 11/12/2025
Years of Experience : Not Applicable
Starting Date : 01/05/2026
Will this position have direct reports? : false

Job Description

Works with Program Management and senior level staff to support the implementation of new systems and capabilities, supports
annual scope of work, including the annual item development plan, innovative products and services plan for forms construction
and field test sets and subsequent change orders for programs using ETS Item Banking and Scoring systems
Develop and oversee the system migration schedule for major program(s)
Manage the master schedule and develop sub-schedules, consulting all stakeholders
Monitor progress against work plan and escalate and resolve issues as appropriate
Assist in training to support Outside Item Writer non-content processes for assigned program (s)
Assist programs in reviewing their Test Assembly/Pool Management process using Item Banking tools.
Play a major role in implementation of major process changes such as IBIS or the use of vendor item banks and delivery platforms
Propose and implement process improvements and SOPs (Standard Operating Procedures)
Ensure that all items, tests and scoring materials developed are fair and valid, in compliance with ETS Standards for Quality and
Fairness
Oversee the QMS (Quality Management System) documentation required for assigned program area
Serve as Primary AD point of contact for all non-content related work and may serve as liaison for client’s test development
queries.
Oversee test development and production processes
Organize response to special requests and rush projects from either clients or SBU product management
Serve as program resource to clients and candidates, giving advice, interpreting program guidelines and attending meetings as
requested, under direction of senior manager.
Lead regular internal meetings with project staff to communicate information and monitor schedules
Flow information to the appropriate staff, within relevant timelines, to resolve issues affecting all development areas
Serve as major contributor for the AD portion of RFP (Request for Proposal) responses
Support development of the AD portion of budgets
Monitor actuals against budget and take corrective actions
Prepare materials for RFP responses, including cost estimates
Adhere to ethical standards and comply with the laws and regulations applicable to your job function.

Experience and Skills

Requires Skills:

Test Development: Has command of the assessment development process from item acquisition to hand-offs for administration and scoring. Understands the principles, conventions, terminology, and tools for stages within the test development process relevant to assigned work. Proposes efficiencies and innovations to improve departmental operations. [End-to-End Understanding]. Can learn and use new technologies facilely to assist in developing test items and forms and to score student responses.
Content Knowledge: Not Applicable-see Alternate Test Format, Coordination and ADSC in other requirements. [Functional and Technical Acumen]
Oral and Written Communications: Has strong written and verbal communication skills; is able to convey important information about project plans and schedules in a clear and timely manner. [Functional and Technical Acumen]
Project Management: Demonstrates a high level of productivity, with attention to quality. Exhibits accountability for assigned work. [Results Orientation] Possesses the skills to plan, organize, and manage tasks and resources to accomplish a well-defined objective, within constraints of time, resources, and cost.
Problem Solving: Has the ability to problem-solve and possesses flexibility to adjust project plans and schedules and adapt existing processes and procedures to meet deliverables on time and with the expected quality without negatively impacting colleagues, processes, or other deliverables. [Results Orientation]
Collaboration: Has a track record of adding value to official or unofficial teams by actively participating in them and seeking to understand the various interests of team members. Fosters respectful relationships with internal and external colleagues. Demonstrates professionalism. Is customer-focused and sensitive to differing values, abilities and needs of staff. [Collaboration]
Learning Orientation: Demonstrates the ability to adapt previous work experiences and gain knowledge from others and successfully provide recommendations or a course of action in new and ambiguous situations. Can adapt to changes to policies and processes and apply new learnings in an expected or reasonable time frame. Has the ability to success at working in new ways, on dealing successfully with ambiguous situations. [Learning Agility]

Other Requirements (Specialized skill sets, behavioral/technical):

Alternate Test Format:

Has accessibility knowledge that can be applied to add significant value to adaptation of items, test forms and publications for accessibility and specific alternate editions of test forms.
Is knowledgeable about current standards and trends in accessibility.
Understands how technology affects the construct and adapted test forms/publications.
Effectively uses required technology for item accessibility reviews, addition of item accessibility features, for alternate test form
development.

ADSC:

Has expertise in proposing how to configure and use technological capabilities in standardized ways to develop assessments.
Can identify, analyze, refine, and prioritize user requirements for systems development.
Knows how to plans user acceptance testing.

Coordination:

Strong understanding of the requirements of each stage within the assessment development process. Understands the principles, conventions, terminology, and tools for stages within the process.
Facility with project management work organization and Microsoft Office tools.
Demonstrates the ability to adapt previous work experiences and gain knowledge from others and successfully provide recommendations or a course of action in new and ambiguous situations. Can adapt to changes to policies and processes and apply new learnings in an expected or reasonable time frame.

Education, Certifications, or Special Licenses:

Relevant Years of Experience Required:

Minimum 5-6 years of progressively responsible experience in process or project management, administration, operational ortechnical activities.
Minimum 2-3 years of experience in external or internal client management.

Strong writing skills, well-developed organizational skills, and a willingness/adeptness with regards to learning new technology are required.

Experience in assessment development and up-to-date knowledge of the industry, trends, and standard practices are preferred.

ETS is mission driven and action oriented

We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning.
We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth!
As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you!

Let me find your next job.

Thanks - you're signed up.

Assessment Process Specialist III

Edtech.com's Summary

Assessment Process Specialist III Full Description

Training and QA Lead

Learning Experience Designer - ELA & STEM

Clinical Data eLearning Developer

Instructional Designer

Sr Specialist, Instructional Design