Edtech.com's Summary

Cleveland State University is hiring an Assistant Academic Coach to support students within its Unified Academic Coaching team. The role manages a caseload of students directly, helping them clear enrollment and progression barriers on the way to graduation.

Highlights

Maintains a caseload of students, guiding self-assessment, reflection, and connections to campus and community resources toward degree completion
Helps develop and coordinate recruiting, outreach, and engagement programming for the coaching unit
Implements strategies tied to CSU's Student Excellence retention initiative
Uses an early-alert/advising system powered by predictive analytics to flag students who need support
Builds relationships across campus stakeholders to resolve issues affecting student progress
Requires a bachelor's degree in student personnel services, adult learning and development, counseling, guidance, education, or a related field
A master's degree and experience in advising, mentoring, tutoring, or student programming are preferred

Assistant Academic Coach Full Description

Job Summary

Committed to student learning by ensuring student access to programs and services, helping to remove barriers to student enrollment and progression, and supporting and assisting students with achieving their educational goals. Maintains a student caseload encouraging achievement of goals through self-assessment, reflection and connection to campus and community resources, with the goal of graduation. Assists with the developing and coordinating recruiting, outreach, and engagement programming. Implements strategies related to Student Excellence. Performs other functionally related duties as assigned.

Minimum Qualifications

Bachelor’s degree from an accredited university or college, preferably in the field of student personnel services, adult learning & development, counseling, guidance, education, or a related field of study.

Preferred Qualifications

Master’s degree, preferably in student personnel services, adult learning and development, counseling, guidance, education, or a related field of study. Experience in advising, mentoring, tutoring, student programming or student services in an educational or programming setting. Experience working with student population and recruitment efforts. Experience using an early alert/advising system powered by predictive analytics.

Knowledge, Skills, and Abilities (KSAs)

Ability to creatively motivate, empower, and recognize students. Ability to increase retention and graduation rates. Working knowledge of student development, education policies, and trends. Proficient in written and verbal communication skills, the ability to make effective presentations, have strong public speaking skills, develop, and drive change and effectively communicate change. Ability to build and maintain professional relationships and work as an individual contributor and an effective team player, in addition to being self-directed, and forward-thinking. Ability to effectively engage with stakeholders when issues arise to ensure appropriate communication and develop effective resolution plans. Skilled in problem-solving, analysis, follow-through, influence, and persuasion Detail-oriented and capable of managing large amounts of data, maintaining detailed, comprehensive records, analyzing and organizing information, and having time management skills. Strong organizational skills, excellent interpersonal skills, and a “Customer Focus” attitude and delivery. Knowledge of working with integrated software systems as an end user and utilizing social networking communications. Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint. Ability to work evenings and weekends, as required.

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Assistant Academic Coach

Edtech.com's Summary

Assistant Academic Coach Full Description

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