Cleveland State University
Assistant Academic Coach, Office of Disability & Testing Services (ODTS) (Multiple 2)
🇺🇸 Cleveland, OH
🕑 Full-Time
💰 TBD
💻 Academic Advising
🗓️ August 21st, 2025
Edtech.com's Summary
Cleveland State University is hiring an Assistant Academic Coach in the Office of Disability & Testing Services (ODTS). The role involves supporting student learning by ensuring access to programs, assisting students with disabilities under ADA and Section 504, managing student caseloads, coordinating disability awareness events, and supporting testing administration along with outreach and engagement programming.
Highlights
- Maintain student caseload fostering goal achievement through self-assessment and campus community connections.
- Assist students disclosing disabilities ensuring compliance with ADA and Section 504 protections.
- Track student applications, conduct intake meetings, and communicate accommodation decisions.
- Plan and coordinate disability awareness events and participate in CSU testing administration.
- Develop and coordinate recruiting, outreach, and engagement programming aligned with Student Excellence strategies.
- Proficient in Microsoft Office Suite including Word, Excel, Access, Outlook, Teams, and PowerPoint.
- Bachelor's degree required; experience in advising, mentoring, tutoring, or student services in educational settings.
- Preferred qualifications include a Master’s degree in related fields and experience with diverse student populations and early alert/advising systems.
- Strong communication, organizational, problem-solving, and stakeholder engagement skills are essential.
- Position is full-time, 40 hours per week, typically Monday-Friday 8:00 am-5:00 pm, within the Student Belonging & Success department.
Assistant Academic Coach, Office of Disability & Testing Services (ODTS) (Multiple 2) Full Description
Assistant Academic Coach, Office of Disability & Testing Services (ODTS) (Multiple 2)
Business Title | Assistant Academic Coach, Office of Disability & Testing Services (ODTS) (Multiple 2)
Posting Category | Administrative and Professional
Salary Grade | 05
Salary Plan | Professional Staff - SEIU
Hiring Range /Pay Rate |
Department | Student Belonging & Success
Department Description |
Position Location | Main Campus
FTE | 1.0
Job Summary
Committed to student learning by ensuring student access to programs and services, helping to remove barriers to student enrollment and progression, and supporting and assisting students with achieving their educational goals. Maintains a student caseload encouraging achievement of goals through self-assessment, reflection and connection to campus and community resources, with the goal of graduation. Assists in aiding students who disclose disabilities are afforded all the legal rights and protections as mandated in the American Disabilities Act (ADA), as amended, and Section 504 of the Rehabilitation Act of 1973. Responsible for tracking student applications, conducting intake meetings, communicating accommodation determinations, disability awareness event planning. Assists with the administration of CSUs testing and the developing and coordinating recruiting, outreach, and engagement programming. Implements strategies related to Student Excellence. Performs other functionally related duties as assigned.
Minimum Qualifications | Bachelor’s degree from an accredited university or college. Experience in advising, mentoring, tutoring, student programming or student services in an educational or programming setting.
Preferred Qualifications | Master’s degree, preferably in student personnel services, adult learning and development, counseling, guidance, education, or a related field of study. Experience working with various student population and recruitment efforts. Experience using an early alert/advising system powered by predictive analytics.
Knowledge, Skills, and Abilities (KSAs) | Ability to creatively motivate, empower, and recognize students. Ability to increase retention and graduation rates. Working knowledge of student development, education policies, and trends. Proficient in written and verbal communication skills, the ability to make effective presentations, have strong public speaking skills, develop, and drive change and effectively communicate change. Ability to build and maintain professional relationships and work as an individual contributor and an effective team player, in addition to being self-directed, and forward-thinking. Ability to effectively engage with stakeholders when issues arise to ensure appropriate communication and develop effective resolution plans. Skilled in problem-solving, analysis, follow-through, influence, and persuasion Detail-oriented and capable of managing large amounts of data, maintaining detailed, comprehensive records, analyzing and organizing information, and having time management skills. Strong organizational skills, excellent interpersonal skills, and a “Customer Focus” attitude and delivery. Knowledge of working with integrated software systems as an end user and utilizing social networking communications. Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint. Ability to work evenings and weekends, as required.
Requisition Number | PT0703672S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting |
Special Instructions to Applicants |
Applicant Instructions | Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.
Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours per week | 40
Work Schedule | Typically Monday- Friday, 8:00 am-5:00 pm.
Advertising Copy |
Full Time/Part Time | Full Time
Posted Date | 08/11/2025
Close Date/Application Deadline |
Open Until Filled | Yes
Review Begins | 08/15/2025
Tentative Start Date |
Posting Category | Administrative and Professional
Salary Grade | 05
Salary Plan | Professional Staff - SEIU
Hiring Range /Pay Rate |
Department | Student Belonging & Success
Department Description |
Position Location | Main Campus
FTE | 1.0
Job Summary
Committed to student learning by ensuring student access to programs and services, helping to remove barriers to student enrollment and progression, and supporting and assisting students with achieving their educational goals. Maintains a student caseload encouraging achievement of goals through self-assessment, reflection and connection to campus and community resources, with the goal of graduation. Assists in aiding students who disclose disabilities are afforded all the legal rights and protections as mandated in the American Disabilities Act (ADA), as amended, and Section 504 of the Rehabilitation Act of 1973. Responsible for tracking student applications, conducting intake meetings, communicating accommodation determinations, disability awareness event planning. Assists with the administration of CSUs testing and the developing and coordinating recruiting, outreach, and engagement programming. Implements strategies related to Student Excellence. Performs other functionally related duties as assigned.
Minimum Qualifications | Bachelor’s degree from an accredited university or college. Experience in advising, mentoring, tutoring, student programming or student services in an educational or programming setting.
Preferred Qualifications | Master’s degree, preferably in student personnel services, adult learning and development, counseling, guidance, education, or a related field of study. Experience working with various student population and recruitment efforts. Experience using an early alert/advising system powered by predictive analytics.
Knowledge, Skills, and Abilities (KSAs) | Ability to creatively motivate, empower, and recognize students. Ability to increase retention and graduation rates. Working knowledge of student development, education policies, and trends. Proficient in written and verbal communication skills, the ability to make effective presentations, have strong public speaking skills, develop, and drive change and effectively communicate change. Ability to build and maintain professional relationships and work as an individual contributor and an effective team player, in addition to being self-directed, and forward-thinking. Ability to effectively engage with stakeholders when issues arise to ensure appropriate communication and develop effective resolution plans. Skilled in problem-solving, analysis, follow-through, influence, and persuasion Detail-oriented and capable of managing large amounts of data, maintaining detailed, comprehensive records, analyzing and organizing information, and having time management skills. Strong organizational skills, excellent interpersonal skills, and a “Customer Focus” attitude and delivery. Knowledge of working with integrated software systems as an end user and utilizing social networking communications. Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint. Ability to work evenings and weekends, as required.
Requisition Number | PT0703672S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting |
Special Instructions to Applicants |
Applicant Instructions | Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.
Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours per week | 40
Work Schedule | Typically Monday- Friday, 8:00 am-5:00 pm.
Advertising Copy |
Full Time/Part Time | Full Time
Posted Date | 08/11/2025
Close Date/Application Deadline |
Open Until Filled | Yes
Review Begins | 08/15/2025
Tentative Start Date |
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Do you have a Bachelor’s degree from an accredited university or college?
- Yes
- No
- * Are you a current, internal SEIU applicant/team member?
- Yes
- No
- * Do you have experience in advising, mentoring, tutoring, student programming or student services in an educational or programming setting?
- Yes
- No
- * How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- CSU Website
- Other
- If you selected 'Public Job Posting" or "Other" please provide source.
(Open Ended Question) - * Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at (216) 687-3636 if you need accommodation.
- Yes
- No
- * Are you able to perform the essential functions of this position with or without reasonable accommodation?
- Yes
- No
Application Documents
Required Documents
- Resume
Optional Documents
- Cover Letter/Letter of Application
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