Job # | 042328
Department Code | 40001-1097
Department | Student Experience
Job Title | Assistant Communications Director
Location | Syracuse, NY
Campus | Syracuse, NY
Commitment to On-Campus Experience | Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.
Pay Range | $65,000 - $67,000
Pay Determination | Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level | S4
FLSA Status | Exempt
Hours | Standard University business hours
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Job Type | Full-time
Unionized Position Code | Not Applicable
Job Description | With a strong emphasis on project management, the Assistant Communications Director will support overseeing and executing established workflows for the division’s units and initiatives. The position will serve as an extension of the teams they work with, acting as a go-to resource who executes and alongside the SE Comm team manages, a large volume of fast-paced student-focused projects centered on communication plans and campaigns. This position will manage tactics that span digital, social, print, email and web channels, working to increase visibility and awareness of SE distinct services, programs and events with key audiences, especially current students.
The individual will work to execute established SE Comm workflows and tasks, pertaining to the creation of project tasks, copyediting, in addition to internal and external approval systems and University guidelines such as the Editorial Style Guide. Under the direction of the SE director of communications and marketing, this position will support the coordination and alignment of the division’s efforts with the Division of Marketing and Communications’ overarching brand direction alongside the SE student-focused design guidelines and overarching calendars. This position will directly supervise one coordinator and will support leading the Student Experience Division internship team.
Education and Experience | Bachelor’s degree in communications, public relations, marketing, new media management, or related field; master’s degree a plus Four-to-six years’ experience developing and executing communications strategies and plans for a variety of platforms
Skills and Knowledge | Proficiency in Microsoft Office, including Outlook, Word and PowerPoint; Adobe Creative Suite a plus; project management a plus Exceptional organization skills Exceptional copyediting skills Exceptional communication skills (written, oral and visual) Commitment to and demonstration of promoting an inclusive environment Demonstrated ability to work independently and collaboratively, make decisions and balance multiple deadlines Ability to build relationships and work collaboratively with colleagues across levels at the institution, including students
Responsibilities | In close collaboration with divisional teams, initiate, execute and document existing Student Experience Division communication strategies and initiatives across competing deadlines. Manage and develop communication materials for use across web, social, email, video and digital channels, and print, ensuring they are completed on time. Lead the Student Experience Communication team project management system, with responsibilities of managing partner and communication team generated ticket requests, assigning tickets to internal team members and to self, managing tickets throughout their workflow lifecycle and across competing deadlines, and in finalization documenting and storing all project files and actions. Deliver on the division’s editorial calendar by driving content ideas that highlight the student experience through execution of Syracuse University News press releases. Directly supervise one coordinator and support leading the Student Experience Division internship team.
Physical Requirements | Not Applicable
Tools/Equipment | Not Applicable
Application Instructions | In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University | Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area | Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement | Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans | Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Respectful and Welcoming Community | Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.
Quick Link |
https://www.sujobopps.com/postings/111216Job Posting Date | 10/13/2025
Application Deadline |
Full Consideration By |
Job Category | Staff
Message to Applicants |
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