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University of Southern California

Assistant Director

🇺🇸 Los Angeles, CA 🕑 Full-Time 💰 $25 - $30 per Hour 💻 Financial Aid 🗓️ August 3rd, 2026

Edtech.com's Summary

The University of Southern California is hiring an Assistant Director for the Office of Financial Aid. The role involves performing need assessments, counseling students on financial aid packaging, reviewing applications for accuracy, and ensuring compliance with federal and university financial aid policies.

Highlights
  • Conduct need analysis and verify financial aid applications for student eligibility.
  • Provide counseling on financial aid packaging based on individual student circumstances.
  • Process various financial aid documents, including FAFSA, CSS PROFILE, tax returns, and appeals.
  • Originate and troubleshoot federal loans such as Stafford and PLUS loans.
  • Participate in outreach through phone contact shifts and attendance at financial aid events.
  • Maintain knowledge of federal, state, and university financial aid regulations and assist with audits.
  • Draft policies and procedures to support financial aid operations and compliance.
  • Required skills include proficiency with financial aid systems and understanding of federal aid programs.
  • Compensation ranges from $25.00 to $30.00 per hour, depending on experience and qualifications.
  • Minimum qualifications include a bachelor's degree or equivalent experience and some experience in financial analysis or evaluation.

Assistant Director Full Description

Assistant Director
Los Angeles, CA
Category Academic Advising and Career Counseling

Helpful Information for Applicants

The Office of Financial Aid is seeking a Assistant Director to join our team! The Assistant Director performs need assessments for students requesting financial aid. Provides counseling and assistance in matters pertaining to financial aid packaging. Conducts need analysis to determine student financial aid packaging options based on individual case circumstances. Reviews student applications for consistency and completeness, verifies accuracy of student and family reported information, and certifies applications. Maintains accurate and thorough file documentation.

Provides interpretation of financial aid policies and assists in problem-solving. The selected candidate will be expected to maintain currency on financial aid packages, state and federal regulations related to financial aid, and University policies and procedures.

  • Document Processing
    • Determine when documents were submitted to the Financial Aid Office (FAO)
    • Understand how documents are received and processed
  • Need Analysis and Verification
    • Understand information provided on FAFSA, CSS PROFILE federal income tax returns and W2s, and USC forms
    • Become proficient at processing both Tier 1 and Tier 2 files
    • Review Special Circumstances letters/information presented by families
    • Process Tier 1 Budget, Late, Housing and Computer appeals
  • Aid Coordination
    • Analyze the cost of attendance and budget for a student
    • Differentiate between types of aid used to create a financial aid package
    • Add awards to a student’s package as directed by a manager
  • Loans
    • Identify the different loan programs on SIS
    • Originate Stafford and PLUS loans
    • Troubleshoot issues regarding disbursement of loan funds
    • Assist with SAP or R2T4 as directed by a manager
  • Outreach
    • Participate on phone contact shifts
    • Attend FAO events as needed (both on and off campus)
  • Compliance and Training
    • Use the FSA Handbook, Dear Colleague Letters, NASFAA resources, etc. to research federal regulations
    • Identify student and program eligibility issues
    • Assist with audits and self-assessments as needed
    • Draft policies and procedures for the Knowledgebase

Please submit a cover letter and resume as part of your application.

In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values
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The hourly range for this position is $25.00 - $30.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

#LI-AW1

Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education Minimum Experience: 0 - 6 months Minimum Field of Expertise: Financial analysis and evaluation

Job ID REQ20178518
Posted Date 07/30/2026