Edtech.com's Summary

Arizona State University is hiring an Assistant Director Academic Services. The role involves managing personnel within the School of Mathematical and Statistical Sciences academic support offices, overseeing a team of academic advisors and coordinators, supporting data analysis, academic scheduling, and maintaining accurate academic program information. The position also serves as a liaison for academic policies and procedures related to math courses and assessment, assists faculty with curriculum development, and collaborates with leadership to meet program goals.

Highlights

Manage recruitment, hiring, training, and development of academic support staff in SoMSS.
Supervise undergraduate advisors, graduate coordinators, course scheduler, data specialist, and front desk administrator.
Oversee data requests, advising, time approvals, scheduling, room and textbook requests, and overrides.
Maintain accuracy of program information in ASU catalog, Major Maps, Program Architecture Tool, and Degree Audit Reporting System (DARS).
Use systems including PeopleSoft, DARS, Salesforce, E2E, and analytics tools for academic reporting.
Provide training and serve as resource for academic policies and procedures within SoMSS and ASU community.
Administer math placement assessment (ALEKS) and liaise on policies regarding mathematics courses and placement test.
Coordinate MAT 117S grade changes and academic record modifications related to math courses.
Assist faculty with curriculum development and program assessment.
Qualifications include a Bachelor's degree with five years relevant experience (including two years managerial), or equivalent; Master's degree and supervisory experience preferred.

Assistant Director Academic Services Full Description

Job Profile:Academic Advising Manager 2

Job Family:Academic Advising

Time Type:Full time

Max Pay - Depends on experience:$78,000.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field including two (2) years managerial experience; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Description:

Salary Range:

$68,000-$78,000 DOE

Essential Duties:

Responsible for management of personnel in the SoMSS academic support offices including staff recruitment, hiring, training, and development.
Supervises a team of undergraduate academic advisors, graduate coordinators, a course scheduler and data specialist, and front desk administrator.
Responsible for oversight and support of data requests and analysis, advising, time approvals, student support hiring, academic scheduling, room requests, textbook requests, and overrides.
Responsible for accuracy of information available online and in-person related to SoMSS undergraduate and graduate programs in the ASU catalog, Major Maps, Program Architecture Tool, as well as the Degree Audit Reporting System (DARS).
Utilizes Analytics website for standard and ad-hoc academic reporting such as: eAdvisor off-track reporting, Academic Status Reports, Prerequisite Purge, End-of-Term Grade Reports, and Applied to Graduate lists using university systems including: PeopleSoft, DARS, Salesforce, and E2E.
Serve as resource to SoMSS and ASU community regarding academic policy and procedures; provide training support to new hires and TAs; and ensure availability of information in the online faculty handbook and send out at start- and end-of-term.
Provide primary administrative support for the math placement assessment (ALEKS)
Serve as liaison to the ASU community to communicate policies and procedures related to mathematics courses and the ASU math placement test. Provide regular updates to the advising community through the College of Liberal Arts and Sciences, Council of Academic Advisors, and New Student Orientation Programs, as well as maintain accuracy of information on the ASU websites related to first-year math and placement test.
Coordinates and processes MAT 117S grade changes, and math related instructor-initiated administrative drops and academic record changes for the ASU community.
Assists faculty on academic curriculum development and program assessment.
Work closely with SoMSS leadership team to ensure program goals are being met regarding recruitment, retention, course management: provide direct assistance with yearly program review and serve on internal committees (Scholarship and Awards Committee, Payroll Committee, and SoMSS Events).

Desired Qualifications:

Master's degree in a related field, AND four (4) years' experience in one or more of the following: advising, recruitment/retention, or other related student services in a college/university environment, which includes two (2) years of supervisory experience
Knowledge of the principles and practices related to academic advising, recruitment/retention, and/or other student support functions.
Knowledge of management and supervisory principles and practices.
Knowledge of budget management methods and techniques.
Skill in problem solving and decision-making.
Skill in planning, analyzing and coordinating activities and establishing priorities.
Skill in both verbal and written professional communication.
Skill in establishing and maintaining effective working relationships.

Working Environment:

Activities are primarily performed in a regular, climate-controlled office setting subject to extended periods of sitting, standing, walking. Visual acuity and manual dexterity associated with daily use of desktop computer; bending, stooping, reaching and lifting up to 20 pounds. Ability to clearly communicate verbally in English, read, write, see and hear to perform essential duties.

Department Statement:

The School of Mathematical and Statistical Sciences (SoMSS) at ASU is currently home to about 60 tenured or tenure-track faculty members, 60 instructional faculty, 10 postdoctoral associates, 190 graduate students, 1400 undergraduate student majors, and 20 staff members. The School teaches courses to over 20,000 undergraduate students each academic year. SoMSS recently started a new undergraduate degree program in data science. The School also offers bachelors, masters, and doctoral programs in applied mathematics, mathematics, statistics, and mathematics education, as well as undergraduate and masters programs in actuarial science. SoMSS has a strong interdisciplinary research profile that includes numerous collaborations inside and outside the university, such as in the biological, environmental, medical, physical and social sciences, education, and multiple areas of engineering.

Driving Requirement:Driving is not required for this position.

Location:Campus: Tempe

Funding:No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

Please use the link below to log in using single sign-on.

https://www.myworkday.com/asu/d/inst/1$9925/9925$21189.htmld

To be considered, your application must include all of the following attachments:

Cover letter
Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Original Job Description