J Sargeant Reynolds Community College
Assistant Director of Academic Advising & Transfer Services
🇺🇸 Henrico, VA
🕑 Full-Time
💰 $61K - $75K
💻 Academic Advising
🗓️ July 18th, 2025
Edtech.com's Summary
J. Sargeant Reynolds Community College is hiring an Assistant Director of Academic Advising & Transfer Services. The role involves providing leadership and operational oversight of advising services across all campus locations, managing a team of advising professionals, and implementing strategies to enhance student equity, retention, and success. The position also fosters collaboration between Advising Services and academic departments to align advising with institutional goals.
Highlights
- Lead and manage academic advising and transfer services staff, including supervision and professional development.
- Ensure equitable and consistent advising coverage across multiple campuses.
- Implement technology and data-driven strategies to improve advising efficiency and student outcomes.
- Collaborate with academic departments to align advising services with curricular and institutional objectives.
- Conduct continuous improvement through evaluation of advising outcomes, student feedback, and staff performance.
- Coordinate ongoing training for advising staff on best practices and institutional policies.
- Monitor key performance indicators such as student retention, satisfaction, credit accumulation, and graduation rates.
- Proficiency in student information systems and advising technologies is required.
- Requires graduation from an accredited college with coursework in counseling, student affairs, higher education, or related field, plus progressive advisory experience in higher education.
- Must travel between campus locations as needed and have prior supervisory experience preferred.
- Compensation range is $61,000 to $75,000, commensurate with qualifications and experience.
Assistant Director of Academic Advising & Transfer Services Full Description
Assistant Director of Academic Advising & Transfer Services
Please see Special Instructions for more details.
This position is open until filled beginning 7/17/2025. Resume review will begin 7/25/2025.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Working Title | Assistant Director of Academic Advising & Transfer Services
Role Title | Education Support Spec III
Role Code | 29144-SW
FLSA | Exempt
Pay Band | 04
Position Number | 28300007
Agency | J. Sargeant Reynolds Community College
Division | J. Sargeant Reynolds Community College (Div)
Work Location | Henrico - 087
Hiring Range | Commensurate with qualifications and experience; $61,000 - $75,000 range
Emergency/Essential Personnel | No
EEO Category | B-Professional
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- |
Does this position have a bilingual or multilingual skill requirement or preference? |
Work Schedule | As assigned by supervisor.
Sensitive Position | No
Job Description | Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.
Reynolds Community College is seeking a dynamic and student-focused professional to serve as the Assistant Director of Academic Advising & Transfer Services. This role provides day-to-day leadership and operational oversight of advising services across all campus locations, ensuring students receive consistent, high-quality academic and transfer advising.The Assistant Director manages a team of advising professionals, fosters a high-performing and student-centered culture, and implements innovative practices to support student equity, retention, and success. This position also strengthens cross-functional partnerships between Advising Services and academic departments, particularly through the faculty advising model.
The role includes, but is not limited to, the following duties:
Provide supervision, coaching, and professional development for academic advising and transfer services staff Ensure consistent, equitable advising coverage across campuses Implement technology and data-informed strategies to improve advising efficiency and student outcomes Facilitate collaboration with academic departments to align advising services with program requirements and institutional goals Lead continuous improvement efforts within Advising Services through regular evaluation of advising outcomes, student feedback, and staff performance Coordinate training to keep advising staff current on best practices, institutional policies, and student needs Monitor key performance indicators such as student retention, satisfaction, credit accumulation, and graduation rates
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Knowledge, Skills, and Abilities (KSAs): Comprehensive knowledge of academic programs, curricular pathways, enrollment services, and career development within a higher education setting Ability to apply student development theories to support the academic, personal, and professional growth of a diverse student population Proficiency in interpreting and communicating institutional policies, procedures, and academic requirements to ensure students receive accurate and timely advising Strong oral and written communication skills with the ability to foster positive relationships across departments and with students Demonstrated ability to lead, supervise, and support a high-performing advising team; prior supervisory experience is preferred Effective use of student information systems and advising technologies to manage, track, and analyze student data and outcomes Cultural competency with a demonstrated commitment to creating an inclusive and supportive advising environment for individuals of diverse backgrounds Commitment to continuous professional development and staying current on advising best practices, trends in higher education, and institutional initiatives
Additional Considerations | Education and Experience: Graduation from an accredited college or university with coursework in counseling, student affairs, higher education, or a related field. Progressive experience working in an advisory or counseling capacity with individuals from diverse backgrounds is essential. Experience working in a college or university setting, particularly in academic advising, student support services, or enrollment management.
Operation of a State Vehicle | No
Supervises Employees | Yes
Required Travel | Travel between campus locations as needed.
Role Title | Education Support Spec III
Role Code | 29144-SW
FLSA | Exempt
Pay Band | 04
Position Number | 28300007
Agency | J. Sargeant Reynolds Community College
Division | J. Sargeant Reynolds Community College (Div)
Work Location | Henrico - 087
Hiring Range | Commensurate with qualifications and experience; $61,000 - $75,000 range
Emergency/Essential Personnel | No
EEO Category | B-Professional
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- |
Does this position have a bilingual or multilingual skill requirement or preference? |
Work Schedule | As assigned by supervisor.
Sensitive Position | No
Job Description | Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.
Reynolds Community College is seeking a dynamic and student-focused professional to serve as the Assistant Director of Academic Advising & Transfer Services. This role provides day-to-day leadership and operational oversight of advising services across all campus locations, ensuring students receive consistent, high-quality academic and transfer advising.The Assistant Director manages a team of advising professionals, fosters a high-performing and student-centered culture, and implements innovative practices to support student equity, retention, and success. This position also strengthens cross-functional partnerships between Advising Services and academic departments, particularly through the faculty advising model.
The role includes, but is not limited to, the following duties:
Provide supervision, coaching, and professional development for academic advising and transfer services staff Ensure consistent, equitable advising coverage across campuses Implement technology and data-informed strategies to improve advising efficiency and student outcomes Facilitate collaboration with academic departments to align advising services with program requirements and institutional goals Lead continuous improvement efforts within Advising Services through regular evaluation of advising outcomes, student feedback, and staff performance Coordinate training to keep advising staff current on best practices, institutional policies, and student needs Monitor key performance indicators such as student retention, satisfaction, credit accumulation, and graduation rates
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Knowledge, Skills, and Abilities (KSAs): Comprehensive knowledge of academic programs, curricular pathways, enrollment services, and career development within a higher education setting Ability to apply student development theories to support the academic, personal, and professional growth of a diverse student population Proficiency in interpreting and communicating institutional policies, procedures, and academic requirements to ensure students receive accurate and timely advising Strong oral and written communication skills with the ability to foster positive relationships across departments and with students Demonstrated ability to lead, supervise, and support a high-performing advising team; prior supervisory experience is preferred Effective use of student information systems and advising technologies to manage, track, and analyze student data and outcomes Cultural competency with a demonstrated commitment to creating an inclusive and supportive advising environment for individuals of diverse backgrounds Commitment to continuous professional development and staying current on advising best practices, trends in higher education, and institutional initiatives
Additional Considerations | Education and Experience: Graduation from an accredited college or university with coursework in counseling, student affairs, higher education, or a related field. Progressive experience working in an advisory or counseling capacity with individuals from diverse backgrounds is essential. Experience working in a college or university setting, particularly in academic advising, student support services, or enrollment management.
Operation of a State Vehicle | No
Supervises Employees | Yes
Required Travel | Travel between campus locations as needed.
Posting Detail Information
Posting Number | CLS_3883P
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 07/17/2025
Job Close Date | 08/08/2025
Open Until Filled |
Agency Website | www.reynolds.edu
Contact Name |
Email |
Phone Number |
Special Instructions to Applicants | This position is open until filled beginning 7/17/2025. Resume review will begin 7/25/2025.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information |
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/86225
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 07/17/2025
Job Close Date | 08/08/2025
Open Until Filled |
Agency Website | www.reynolds.edu
Contact Name |
Email |
Phone Number |
Special Instructions to Applicants | This position is open until filled beginning 7/17/2025. Resume review will begin 7/25/2025.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information |
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/86225
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Do you have experience in strategic leadership, management, and planning within an academic environment? Please describe.
(Open Ended Question) - * What strategies and/or intervention measures have you implemented to improve student success?
(Open Ended Question) - Have you ever been employed full-time or part-time by Reynolds Community College or any institution within the Virginia Community College System (VCCS)? If yes, please specify the institution, your position title, and dates of employment:
(Open Ended Question)
Applicant Documents
Required Documents
- Resume
Optional Documents
- Cover Letter/Letter of Application
- Alternative Hiring Process Letter
- (877) 340-5577
- ats@ssc.vccs.edu
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