Assistant Director of Admissions | Penn State School of International Affairs

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Approval of remote and hybrid work is not guaranteed regardless of work location.For additional information on remote work at Penn State, seeNotice to Out of State Applicants.

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POSITION SPECIFICS​

The School of International Affairs (SIA) is seeking an Assistant Director of Admissions to support graduate student recruitment, admissions operations, prospective student engagement, and the School's customer relationship management (CRM) system.

SIA is a professional graduate school offering a Master of International Affairs (MIA), Master of Science in Global Economic and Business Relations (GEBR), graduate certificates, Integrated Undergraduate-Graduate (IUG) opportunities, and joint degree programs. The Assistant Director will contribute across the graduate enrollment cycle, from initial outreach through application, admission, and enrollment.

RESPONSIBILITIES INCLUDE:

• Serve as a primary point of contact and user for the School's CRM system (Slate), supporting day-to-day admissions CRM operations including queries, reports, forms, communications, events, portals, and related processes.

• Develop, maintain, and analyze admissions and recruitment reports and data to support enrollment planning, outreach strategies, and decision-making.

• Build and execute targeted email communications and campaigns in Slate for prospects, applicants, admitted students, and other audiences throughout the enrollment cycle.
• Support graduate recruitment through developing social media ad campaigns, digital marketing, and online outreach efforts, helping to increase program visibility and attract prospective students.

• Meet with and counsel prospective students regarding SIA programs, admissions requirements, the application process, and the graduate student experience.

• Respond to admissions inquiries in a timely, professional, and student-centered manner throughout the recruitment and admissions cycle.

• Review graduate admissions applications and make recommendations on applicant files in accordance with established School and University guidelines.

• Coordinate and participate in virtual and in-person information sessions, webinars, workshops, recruitment programs, and admitted-student/yield events.

• Support prospect and inquiry data management, including importing and maintaining recruitment lists and helping ensure CRM data accuracy and integrity.

• Collaborate with School leadership and colleagues in marketing, academic advising, student services, and other University offices to support recruitment and enrollment goals.

• Track recruitment and admissions activity and help assess the effectiveness of outreach campaigns, events, and enrollment strategies.

• Occasionally travel to graduate recruitment fairs, conferences, and other admissions-related events on behalf of the School.

• Assist with other admissions and enrollment initiatives as needed throughout the recruitment cycle.

QUALIFICATIONS:

• Experience in admissions, enrollment management, student services, higher education, recruitment, or a related field.

• Experience with CRM or enrollment management systems; experience with Technolutions Slate is strongly preferred.

• Strong comfort working with data, reports, systems, and technology, with excellent attention to detail.

• Excellent customer service and interpersonal skills, and outstanding written and oral communication skills.

• The ability to manage multiple priorities and projects simultaneously in a fast-paced, high-volume, deadline-driven environment.

• A proactive, self-directed work style and the ability to work both independently and collaboratively as part of a team.

• Experience with recruitment communications, outreach/admissions marketing, email campaigns, or social media is a plus.

• Experience recruiting graduate and/or international students is a plus.

MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS

acceptedRequiredCertifications:None

WORK ARRANGEMENTS:

This is a hybrid position with the flexibility to work up to 1-2 days per week remote, consistent with School and University policies and operational needs.This position requires operation of a motor vehicle as part of the job duties. A valid driver's license and successful completion of a motor vehicle records check will be required in addition to standard background checks.

BACKGROUND CHECKS/CLEARANCES

SALARY & BENEFITS

Salary Structure - Information on Penn State's salary structure

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

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