Assistant Director of Application Management

🇺🇸 Charlotte, North Carolina 🕑 Full-Time 💰 $81K - $98K 💻 Information Technology 🗓️ October 10th, 2026

SQL

Edtech.com's Summary

University of North Carolina - Charlotte is hiring an Assistant Director of Application Management to lead the OneIT team that supports enterprise software for the Division of Student Affairs. The role oversees installation, upgrades, and maintenance of those applications along with specialized hardware. It also validates data flowing between the supported systems and other university and third-party systems.

Highlights

Manage the technical team that supports, maintains, implements, and administers enterprise software for Student Affairs.
Assign tasks to direct reports and manage the projects handed to the team.
Coordinate with clients, vendors, team members, and IT partners on new systems and on changes or upgrades to existing ones.
Oversee deployment, testing, and implementation of routine and non-routine software installations and updates.
Validate data moving between supported systems and other departmental, divisional, university, or third-party systems.
Resolve customer issues through the ticketing system and write step-by-step documentation for procedures.
Advise clients on researching and evaluating new software and specialized hardware, and train staff on it.
Hold a bachelor's degree in Computer Science, Computer Information Systems, or a related field and 4+ years of relevant experience.
Bring working knowledge of Windows Server and Microsoft SQL Server, with StarRez, WebTMA, or Point and Click experience as a plus.
Earn $81,434 to $98,000 a year in a permanent, full-time, 12-month role.