Edtech.com's Summary

SCAD Savannah is hiring an Assistant Director of Enrollment responsible for managing applicant communication, completing application files for review, and guiding students through financial aid and scholarship processes. The role involves maintaining applicant records in multiple software platforms, conducting outreach to prospective students, and supporting enrollment through proactive communication and event participation.

Highlights

Manage applicant communications via phone, email, and meetings, addressing admissions, scholarship, financial aid, and enrollment inquiries.
Utilize Salesforce, Banner, Application Xtender, Calendly, and Pardot for tracking and outreach activities.
Provide financial aid counseling and advocate for student scholarships by reviewing portfolios and résumés.
Engage in data-driven outreach to prioritize right-fit students and support deposit-paid students to complete enrollment requirements.
Participate in webinars, online chats, LiveAgent shifts, and on-campus events such as SCAD Days.
Requires a Bachelor’s degree and valid driver’s license.
Must be able to work some nights and weekends and travel 10–20% as needed.
Work week may include Sunday through Saturday with varying hours; occasional Saturday tour coverage and off-campus event support required.

Assistant Director of Enrollment Full Description

As an assistant director of enrollment, you will foster relationships with applicants as they navigate the admission and enrollment process through active communication, preparing completed applications for review. Each day, you will handle a high volume of phone calls and emails from applicants and educators, answering questions about university policies and requirements based on degree type for admission, scholarship, financial aid, and enrollment. You will also record and track active applicant files and contacts in Salesforce, Banner, and Application Xtender; maintain daily appointments with Calendly; and complete data-driven outreach projects. Responsibilities include meeting with applicants and families during visits to discuss their interests and answer questions, and preparing deposit-paid students for enrollment through proactive communication and encouragement to pay quarterly balances by published due dates.

In this role, you will prioritize outreach to right-fit students using reports, adviser ratings, and Pardot and complete other date-driven outreach projects. You will serve as the primary financial aid contact for applicants to explain the federal aid process and discuss the estimated cost of attendance. This will include reviewing portfolios, résumés, and other potential scholarship guidelines to advocate for students seeking assistance. Among other duties, you will stay informed about all university policies and procedures to convey accurate information about SCAD and congratulate accepted students. Additionally, you will participate in a range of activities, such as webinars, online chat sessions, LiveAgent shifts, and SCAD Days, to reach prospective students at various points in the admission cycle.

The ideal candidate demonstrates exceptional communication, organization, and time management skills. The candidate is attentive to detail and exhibits a strategic ability to achieve goals. They should perform well under pressure, maintaining a positive attitude and the ability to quickly shift focus. The candidate must also be able to participate in occasional Saturday tour coverage and travel to support off-campus events.

Minimum qualifications:

Bachelor’s degree
Ability to travel as needed
Ability to work some nights and weekends

Certificates, licenses, and registrations:

Valid driver's license

Travel required:

10–20%

Work hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.

ADA tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications.

Original Job Description

Minimum qualifications:

Bachelor’s degree
Ability to travel as needed
Ability to work some nights and weekends

Certificates, licenses, and registrations:

Valid driver's license

Travel required:

10–20%

Let me find your next job.

Thanks - you're signed up.

Assistant Director of Enrollment

Edtech.com's Summary

Assistant Director of Enrollment Full Description

Senior Admissions Representative

Admissions Representative - Anesthesiologist Assistant and Nursing Programs

Student Services Assistant

Coordinator, Recruitment & Engagement

Executive Assistant to the Vice President for Enrollment Management and Marketing