Edtech.com's Summary

Boston University is hiring an Assistant Director of Enrollment Operations Student, Academic Affairs. The role leads CRM-driven recruitment and enrollment operations at Boston University Metropolitan College, reporting to the Director of Operations & Enrollment Strategy. It oversees the Slate CRM, prospective-student communications, admissions events, and enrollment reporting, and turns enrollment priorities into scalable processes that improve recruitment results.

Highlights

Lead the development, implementation, and optimization of CRM-driven recruitment strategies and enrollment operations for the college.
Provide operational leadership for Slate CRM, including its functionality and the data practices that support prospective students throughout the recruitment lifecycle.
Develop and evaluate targeted communication strategies for prospective students, using performance metrics to find ways to improve engagement.
Lead the operational implementation and assessment of admissions and recruitment events, and manage enrollment reporting.
Work with offices across the college and other university partners to translate enrollment priorities into technology-enabled solutions and measurable gains in recruitment and enrollment performance.
Bachelor's degree and 5+ years of relevant experience, including recruitment and admissions work with both on-campus and online populations.
Prior experience with a CRM and familiarity with Liaison or other admissions products, plus proficiency in Microsoft Office.
Technical and analytical skills to analyze student characteristics and behaviors and to maximize the return on investment of the CRM.
Expected hiring range of $71,925 to $84,000 (Grade 48), in a full-time regular position at 1010 Commonwealth Ave in Boston.

Assistant Director of Enrollment Operations Student, Academic Affairs Full Description

The Assistant Director of Enrollment Operations leads the development, implementation, and optimization of CRM-driven recruitment strategies and enrollment operations at Boston University Metropolitan College. Reporting to the Director of Operations & Enrollment Strategy, this position supports operational leadership for Slate CRM, prospective-student communications, admissions event management, and enrollment reporting. The Assistant Director oversees CRM functionality and data practices that support prospective students throughout the recruitment lifecycle. This role develops and evaluates targeted communication strategies, leads the operational implementation and assessment of recruitment events, and uses performance metrics to identify opportunities to improve student engagement. Working collaboratively across the college and with other university partners, the Assistant Director translates enrollment priorities into scalable processes, technology-enabled solutions, and measurable improvements in recruitment and enrollment performance.

Required Skills

BA/BS and 5+ years relevant experience required.
Technical & analytical skills, including internal and external analysis of student characteristics and behaviors, driving optimization of the CRM product, and strategic guidance on maximizing the return of investment of the CRM.
Ability to work in a collaborative environment with various offices, departments, and constituents.
Proficiency in Microsoft Office.
Prior experience with a CRM and familiarity with Liaison or other admissions products.
Experience working in recruitment and admissions for on-campus and online populations.

Compensation

Salary Grade 48. Expected hiring range: $71,925.00 - $84,000.00. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Type: Full-Time/Regular

This position is located at 1010 Commonwealth Ave, BU Offices - 1010 Comm, Boston, MA, United States.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

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Assistant Director of Enrollment Operations Student, Academic Affairs

Edtech.com's Summary

Assistant Director of Enrollment Operations Student, Academic Affairs Full Description

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