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The University of Texas Rio Grande Valley

ASSISTANT DIRECTOR OF FINANCIAL AID

🇺🇸 Edinburg, TX

🕑 Full-Time

💰 TBD

💻 Financial Aid

🗓️ January 7th, 2026

Edtech.com's Summary

The University of Texas Rio Grande Valley is hiring an Assistant Director of Financial Aid. This role involves assisting in planning, administration, and management of federal, state, and local financial aid programs while managing key office areas, including customer service functions and major program delivery.

Highlights
  • Supervise, train, and evaluate professional and support staff.
  • Review and interpret business analytics and statistical data for informed decision-making.
  • Manage federal and state financial aid programs and recommend packaging strategies.
  • Seek additional funding sources from federal, state, institutional, and private entities.
  • Collaborate with internal departments and external organizations to achieve financial aid and enrollment goals.
  • Ensure compliance with federal, state, and institutional financial aid policies and regulations.
  • Serve as liaison with campus departments and external agencies, representing the office at meetings and conferences.
  • Provide leadership in daily office operations and handle customer service escalations.
  • Required qualifications include a Bachelor's degree and three years of progressive experience in Student Financial Services or related fields; supervisory experience preferred.
  • Must possess strong organizational, analytical, and communication skills, and be proficient with personal computers and standard office equipment.

ASSISTANT DIRECTOR OF FINANCIAL AID Full Description

Office Location
The University of Texas Rio Grande Valley
1201 W. University Drive
Human Resources
MASS Building 2nd Floor
Edinburg, TX  78539


Edinburg: (956)665-2451
Brownsville: (956) 882-8205

Office hours:
Monday-Friday
8:00a.m. - 5:00p.m.
 

Staff Recruitment: careers@utrgv.edu

School of Medicine Recruitment: SOMCareers@utrgv.edu

Graduate Assistantships: assistantships@utrgv.edu

Faculty Recruitment:
College of Engineering & Computer Science: cecs@utrgv.edu

Robert C. Vackar College of Business & Entrepreneurship: cobe@utrgv.edu

College of Sciences Office of the Dean: cos@utrgv.edu

College of Education and P-16 Integration: cep@utrgv.edu

College of Fine Arts: cofa@utrgv.edu

College of Liberal Arts: liberalarts@utrgv.edu

Website: https://careers.utrgv.edu

ASSISTANT DIRECTOR OF FINANCIAL AID

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply for this Job link/button.

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Please see Special Instructions for more details.
Dear Applicant, Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following: *Date of Birth *Gender *Ethnicity/Race Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days. If you have any questions, please visit our Careers site at https://careers.utrgv.edu for detailed contact information.
Posting Details
Position Information
Posting Number SRGV8619
Working Title ASSISTANT DIRECTOR OF FINANCIAL AID
Number of Vacancies 1
Location Edinburg, Texas
Department Financial Aid
FTE 1.0
FLSA Exempt
Scope of Job
To assist the Associate Director or Director, Financial Aid in planning, administration and management of all assigned federal, state and local financial aid programs; and to manage key areas of the office, including support of customer service functions and major programs. Responsible for assisting in the administration of various financial aid programs and related functions of the Office of Financial Aid.
Description of Duties
• Supervises, trains, and provides technical assistance to professional and support staff, and evaluates employee performance.
• Reviews and interprets business analytics and statistical data to determine data driven informed decisions.
• Makes packaging recommendations to improve the strategic use of financial aid programs.
• Responsible for managing federal and state programs.
• Seeks new and/or additional funding sources from federal, state, institutional and private organizations.
• Collaborates with internal and external departments and organizations to accomplish financial aid and enrollment management objectives.
• Makes recommendations for enhancing departmental operations, including the establishment and implementation of short and long-term goals.
• Provides leadership and direct support in overseeing the daily operations of the office, acts on behalf of Director or Associate Director.
• Interprets, implements, and maintains compliance of the complex federal, state, and institutional policies and regulations.
• Supervises packaging, cancellation, and maintenance of student financial aid in accordance with program guidelines, regulations, and policies.
• Serves as liaison with campus departments and off-campus agencies and represents the Director at meetings, seminars, and/or conferences.
• Manages reporting requirements for assigned programs and for analysis/forecasting.
• Serves as point of contact for customer service escalations through the student services center and executes professional judgment for students in special circumstances.
• Represents the office and the university at public affairs events and university functions.
• Facilitates public relations for the office and develops financial aid information for university and external constituencies.
• Reconciles financial aid program accounts with the financial aid accounting office.
• Executes special tasks and projects assigned by the Associate Director or Director.
• May perform other duties as assigned.
Supervision Received
General supervision from assigned supervisor.
Supervision Given
Supervises assigned professional and support staff.
Required Education
Bachelor’s Degree from an accredited University.
Preferred Education
Master’s degree in Business or a related field from an accredited University.
Licenses/Certifications
None.
Required Experience
Three (3) years of progressive professional work experience in Student Financial Services or a closely related field.
Preferred Experience
Supervisory experience preferred.
Equipment
Proficiency required in the use of personal computers, computer systems, attached devices, and standard office equipment
Working Conditions
Needs to be able to successfully perform all required duties. Usual office environment.
Other
May be required to work evenings and/or weekends. Occasional travel will be required. Must have strong organizational and analytical skills and excellent attention to detail as
well as excellent oral and written communication skills with individuals and in a group setting. Possess superior interpersonal skills; strong customer service orientation and ability to impart those skills to members of the staff. Requires ability to multi-task and solve complex problems and work effectively with diverse constituencies, both internal and external and flexibility to handle a variety of duties and projects throughout the year.

The guiding principles of the University of Texas Rio Grande Valley place the highest priority on student success. As such, the Office of Student Enrollment is organized to be student-centered and keenly focused on student success. The Office of Financial Aid will work closely with the Student Services Center to meet student needs.
Physical Capabilities
Employment Category Full-Time
Minimum Salary Commensurate with Experience
Posted Salary Commensurate with Experience
Position Available Date 10/24/2025
Grant Funded Position No
If Yes, Provide Grant Expiration Date
Posting Detail Information
EEO Statement
It is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status. In accordance with the requirements of Title VII of the Civil Rights Act of 1964, the Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non-discrimination in its education programs and activities, including employment. We encourage women, minorities and differently abled persons to apply for employment positions of interest.
Special Instructions to Applicants
Dear Applicant, Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following: *Date of Birth *Gender *Ethnicity/Race Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days. If you have any questions, please visit our Careers site at https://careers.utrgv.edu for detailed contact information.
Additional Information
UTRGV is a distributed location institution and working location is subject to change based on need.

All UTRGV employees are required to have a criminal background check (CBC). Incomplete applications will not be considered.

Substitutions to the above requirements must have prior approval from the VP of HR & Talent Development .
Quick Link https://careers.utrgv.edu/postings/49133
Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Are you a current UTRGV employee?
    • Yes
    • No
  2. * Are you now, or previously, employed by The University of Texas System or any of its institutions?
    • Yes - I currently am employed by the UT System or its institutions
    • Yes - I have previously been employed by the UT System or its institutions
    • No - I have never been employed by the UT System or its institutions
  3. * Please select your highest level of completed education.
    • 6th grade education
    • 10th grade education
    • High School Diploma or GED
    • Associates Degree, Technical, or Trade School Degree/Certification or 60 Hours of College Hours
    • Bachelors Degree from an accredited university
    • Masters Degree from an accredited university
    • Ph. D. or other terminal degree from an accredited university
    • None of the above
  4. * Please provide the field of study for your education:

    (Open Ended Question)

  5. * Please indicate the number of years of work experience you have directly related to the position in which you are applying for:
    • Less than 1 year
    • 1 year
    • 2 years
    • 3 years
    • 4 years
    • 5 years
    • 6 years
    • 7 years
    • 8 years
    • 9 years
    • 10 years
    • Over 10 years
  6. * Do you meet the minimum requirements for this position?
    • Yes
    • No
Applicant Documents
Required Documents
  1. Resume

Optional Documents

  1. Cover Letter/Letter of Application
  2. Curriculum Vitae
  3. Unofficial Transcripts
  4. Reference Letter 1
  5. Reference Letter 2
  6. Reference Letter 3
  7. Certifications and Licenses
  8. Training Certificates
  9. Other Document
  10. List of 3 References
  11. Unofficial Transcripts 2
  12. Unofficial Transcripts 3
  13. Letter of Interest
  14. Unofficial Graduate Transcripts
  15. Additional Document

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